Joe & Seph's Gourmet Popcorn Avis 

235
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Found foreign objects(strip of paper and a light human hair in bag of Black pepper/goats cheese popcorn delivered unopened by Ocado today.

Noté 1 sur 5 étoiles

The popcorn is, well, popcorn with a bit flavouring added. Meanwhile, the packaging could be used to deliver high-end watches. Just received 270g of popcorn delivered by two separate vans wrapped in... Voir plus

Noté 5 sur 5 étoiles

My son (8) enjoyed your vegan advent so much! He said it's the best advent calendar he's ever had and his favourite flavour was the olive oil one, although he loved all of the flavours. Thank you for... Voir plus

Noté 5 sur 5 étoiles

Won a selection box of gourmet popcorn from Daymade, it was a prize I chose, and oh my goodness I'm SO glad it did! Every single one of the flavours has been amazing. The one I was most dubious about... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de pop-corn
  2. aussi dans
  3. Confiserie
  4. Fabricant de produits alimentaires
  5. Fournisseur de produits alimentaires
  6. Producteur de produits alimentaires

Informations provenant de diverses sources externes

Award-winning, handmade popcorn and caramel sauces, in over 50 flavours!


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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3,4

Tous les avis

(235)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful

Beautiful presentation..Gorgeous flavours...would highly recommend. Customer service was first class tracked from start to finish....Thankyou

26 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

The best popcorn ever

The best popcorn ever, I love all the different flavours they are all so nice.
I was lucky enough to get their advent calendar last year and it was a real treat having joe and sephs every day :D
I'm always kept upto date with my parcel Via the shop app and emails and all parcels arrive really fast with the exception of the vodafone very me orders which take a little bit longer but thats expected for a small business and having loads of orders.

15 septembre 2021
Avis spontané
Noté 4 sur 5 étoiles

I originally heard about Joe & Sephs on…

I originally heard about Joe & Sephs on QVC years ago. Never purchased any as I thought they were overpriced. 3/4 years later, I see a Vodafone offer on them, so I decide to try it and my god are they delicious! The popcorn is lovely, could be bigger portions but I can't complain. My favorite is the chocolate covered popcorn half bite things (cant remember what they're called)

4 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great choice of products & fast delivery

Great choice of products and order so many, you get the next one free.

It only took 2 days for my delivery to arrive and I was able to track it all the way.

Fabulous popcorn, in a huge selection of both sweet and savoury. The re-sealable pouches mean you can savour over time. Great for yourself or as a gift.

21 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Some of the flavours are great

Delivery has always been within time frame given.
Some of the flavours are great, both the sweet and the savoury. There are the standard flavours to suit the 'not so brave' and the more posher flavours for those willing to try.
I have the subscription each month which gives 8 small packets each different flavour, this gives me opportunity to try ones I wouldn't normally pick.
They are on the expensive side - but they are posh flavours and meant as a treat.
I have only found a couple I don't like so far, both contain cheese. Ginger, lime and lemongrass the favourite so far

11 août 2021
Avis spontané
Noté 2 sur 5 étoiles

Poor delivery

Ordered some chocolate covereed popcorn for a movie night in a promotion run in June. The delivery was later than they promise and didn't arrive for our planned event. Fobbed off with an excuse about delaying postage because the chocolate might melt in the warm weather - surely they could have foreseen this in June and let people know. Tasty product but poor service.

29 juin 2021
Avis spontané
Noté 2 sur 5 étoiles

Disappointing

The first order made came (admittedly I was waiting a while), but no problems. The second one I've been waiting more than a month (it was made on the 8th of May) for and made various email enquiries about to no avail.

Update: finally arrived yesterday 14th June

10 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent products and customer…

Excellent products and customer service. Had a slight mix up with my order in receiving one product in place of another. Contacted them and they replied same day, sent out new product straightaway. Thank you so much

8 juin 2021
Avis spontané
Noté 2 sur 5 étoiles

VERY OVERPRICED

VERY OVERPRICED , VERY RICH. Too rich for my tastes.
Also worth noting that this company doesn't have a money back guarantee if you don't like there products. And at about £3/£4 for a tiny bag it's slot to waste.
Wouldn't buy from again.

6 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

Bought from Joe & Seph’s for a few years and never had any problems or disappointments. Great selection, quick delivery and great taste. Highly recommended not just for the sweet but also the savoury.

1 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Use this company

Soooooo good really love this company totally reccomend this we had salted caramel white chocolate and chocolate bites

31 mars 2021
Avis spontané
Logo de Joe & Seph's Gourmet Popcorn

Réponse de Joe & Seph's Gourmet Popcorn

Hi Darwin

Thank you very much for your lovely review - I'll make sure I pass your comments onto the team who make the popcorn as they love hearing how much everyone loves it.

Best regards
Joe and Seph's

Noté 1 sur 5 étoiles

10 days after paying and placing an…

10 days after paying and placing an order they have only just posted 2nd class royal mail (so add another 4-5days) and only made contact after i emailed them to find out what was going on:(

29 mars 2021
Avis spontané
Logo de Joe & Seph's Gourmet Popcorn

Réponse de Joe & Seph's Gourmet Popcorn

Hi Don. First of all i'm very sorry for the delay - you ordered as part of a promotion that went way above the forecast that we had planned for! A good problem for us but one that we weren't ready for and that has led to delays for our customers which we are sorry for. All customers were sent a "sorry your order is delayed email" so I apologise if that didn't reach you for some reason. The order should still reach you before Easter, we say 4-5 days to cover ourselves (we pay Royal Mail for a 48hr service). I hope you enjoy our popcorn when it reaches you and sorry again for the delay. Adam

Noté 5 sur 5 étoiles

Excellent

I got to know about the company through Voxi drop. So I ordered for a free popcorn but even after waiting for 2-3 weeks I didn't receive the package. I sent an email to the company that I haven't received the package, the company was very kind and they sent another package of popcorn to my address.
I tried both popcorn's and I like them both. Especially I like the white chocolate popcorn. I will definitely reorder in the future.

21 mars 2021
Avis spontané
Noté 4 sur 5 étoiles

Popcorn tastes amazing

Popcorn tastes amazing! I just wish there was more of it in the bag for the price😫 that said the quality of ingredients is top notch

18 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

This is my favourite popcorn ever

This is my favourite popcorn ever!
I'm probably on my tenth order and always get the bundles. The popcorn tastes so fresh and customer service is always good. Takes about 5 working days to arrive. Honestly I'd fully recommend Joe and sephs', their variety is excellent and really tasty

18 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Super customer service, great products!

Super customer service after a minor mistake with my order. Resolved it in a professional manner and has led me an extremely happy customer m. As for the products, they are in a league of their own! Simply the best popcorn you can buy and great to support a small business. Would highly recommend!

15 mars 2021
Avis spontané

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