Been booking with Joe for quite a few years now and the service is the best! Booked Dubai last year and after a tense few weeks of wondering if we were going or not and waiting for travel updates Em... Voir plus
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Lisez les avis des autres
We have booked 6 holidays over the last 3 years with Joe. Always good communication, always get a good price deal, always there to help whenever any concerns. Wouldn't book with anyone else now. Could... Voir plus
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I can’t recommend Joe and his team enough! Nothing is to much trouble for them, they manage to get my holiday cheaper than I could find , with guaranteed seats, when we arrive there was a lovely welc... Voir plus
L'entreprise a répondu
Fantastic service from booking to aftercare. Booking process was made easy by the helpful, friendly & knowledge staff. We were first time customers & because of the above, we have booked future ho... Voir plus
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À propos de l'entreprise
- Agence de voyages
- Agence de voyages en bateaux de croisière
- Vacances au ski
- Agrégateur de voyages
- Salon de voyage
Écrit par l'entreprise
Hello and welcome, my name is Joe Biggs, and I would love to be your Personal Holiday Advisor! I started my travel career in 2007, completing an apprenticeship and NVQ Level 2 & 3 in Travel and Tourism Services with TUI. After two years as an apprentice, I moved into management, creating perfect holidays for customers for a further three years. In 2012, my sights turned skywards, and I pursued my dream of becoming Cabin Crew. After eight weeks of intensive training, I joined Virgin Atlantic and later British Airways, travelling everywhere from Barbados to Bangkok, and from San Francisco to Sydney. You can find pictures of all my adventures in the photo albums on my Facebook page. In 2018, I really missed creating perfect holidays for my customers, so I launched my own travel business as a Personal Holiday Advisor. I am backed by Constant Travel, established in 2005 and part of the Hays Travel Independence Group. Working from my home office in Barnsley, South Yorkshire, I take the time to understand exactly what you want and create your perfect holiday at a time that suits you. There are no queues or distractions — I am independent, impartial, and focused entirely on you. I search and compare all leading tour operators and cruise lines to get you the best deals, and I am ABTA and ATOL protected so you can book with confidence. In 2023, my business celebrated its 5th birthday and I welcomed Olivia to the team. Olivia brings a wealth of travel experience, having previously worked with Jet2holidays and TUI. That year, I was also awarded ‘Best Homeworker – Silver’ at the Jet2holidays VIP Travel Agent Conference in Antalya. In 2024, I was named ‘Home-Based Travel Agent Of The Year’ at the TTG Travel Awards in London and won ‘Top Non-Retail Agent – Gold’ at the Jet2holidays VIP Conference in Paphos. In 2025, I was proud to be named ‘Leisure Agent of the Year (Home or Call Centre Based)’ at the Travel Weekly Agent Achievement Awards and retained ‘Top Non-Retail Agent – Gold’ at the Jet2holidays Non-Retail Summit in Leeds. We also welcomed our second team member, Becca, who has over 19 years’ experience, including roles at TUI, The Co-operative Travel, and Thomas Cook. I offer everything from chilled beach escapes to worldwide tours, city breaks, and cruises. I am a Booking Agent for Jet2holidays, TUI, easyJet holidays, Cruises, and many more, and I am proud to be a CLIA Accredited Cruise Expert and Qualified Australia Specialist. I can secure selected holidays and cruises with a low deposit, with the option to spread the cost via interest-free monthly Direct Debit payments. Why book with me? ✓ Price Beat/Match Challenge on 1000s of worldwide holidays and cruises! ✓ Book with confidence: ABTA (P7577) & ATOL (5534) protected, established 2007 and part of Hays Travel ✓ VIP service: no call-centre queues, award-winning with Travel Weekly, TTG & Jet2holidays, rated 'Excellent' on Trustpilot ✓ Plan up to 3 years ahead: low deposits and the option to pay monthly by interest-free Direct Debit^! ✓ Official booking agent for Jet2holidays, TUI, easyJet holidays, major airlines, and all leading cruise lines Ready to book 🥳? Visit JoeBiggsPHA.com, send me a WhatsApp 07850 347195 or call 0113 8730 195 T&Cs apply
Coordonnées de contact
Constant Travel, Unit 16, Pavilion Business Park, Royds Hall Road, LS12 6AJ, Leeds, Royaume-Uni
- 07850347195
- hello@joebiggspha.com
- joebiggspha.com
4,9
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Abrupt Customer Service
I always seek a second opinion on booking my holidays so as I've booked before with Joe Biggs and always loved their attitude decided to give them a chance to either beat a quote or match it as advertised.
I text them via WhatsApp but after booking with hays travel and told them this information i received a cheeky reply insinuating I was not a genuine customer and a quick goodbye was offered .
I replied back after finding this reply very insulting and abruptly administered but received no reply 😕
My past business has been nothing but great 5☆ but now 1☆ NOT A HAPPY GENUINE CUSTOMER.
Best of luck with future awards.
9 février 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your review.
We’re comfortable with our decision and feel it’s important to provide some context. While you have booked with us in the past, there have been no recent bookings for quite some time. Instead, we’ve received repeated enquiries and quotation requests over a prolonged period, with bookings then consistently being made elsewhere.
As a small independent business, we must prioritise our time and service for clients who choose to book and travel with us. We are always happy to help genuine customers, but an ongoing pattern of enquiries without any intention to proceed is not sustainable for us.
We also expect communication to remain polite and respectful at all times. We will not tolerate sarcasm, abrupt or dismissive messages. Unfortunately, the tone of recent correspondence fell below the standard we consider acceptable, and we therefore made the decision to step back from further communication.
For anyone reading this review, we would gently direct you to the thousands of positive reviews and repeat clients who continue to trust us with their holidays year after year — something we are incredibly proud of and grateful for.
We stand by our decision and wish you all the best with your future travel arrangements.
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Fuerteventura holiday
Just back from a week in Fuerteventura organised by Joe and Co. Joe was so helpful in organising our holiday even checked us in for flights as soon as check in opened online. On arrival at our hotel we found a lovely welcome note from Joe along with complimentary drinks in our room. This was a lovely unexpected gesture. Joe kept in touch with us right through to end of our holiday. Great communication and service from start to finish. Would highly recommend 👌
11 février 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Margaret for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Excellent city break to Budapest
Booked with Joe Dec 2024 for Dec 2025 weekend break with just me at the hubby to Budapest. Fantastic holiday and booking experience. Joe was extremely patient with my ever changing plans and uncertainly. Would recommend booking with him to anyone, so much so have booked another city break to Iceland for this winter ❤️
8 décembre 2025
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Cheryl for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
thank you
thank you
for finding us a holiday
it was wonderful
will defo contact you again
in the near future
1 février 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Karen for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe and his team now book all of our…
Joe and his team now book all of our holidays, and I’ve even got my family joining our bookings too. As always, the service has been excellent and they were incredibly patient throughout the booking process. They also made a superb suggestion to change to a private transfer, which we really appreciated. We wouldn’t book anywhere else and highly recommend them.
5 février 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Stuart for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Another booking with Joe
Just booked our 10th trip with Joe.First found him on Facebook and was dubious at first I must admit.But from being on his own to a team of 3 says how many people use him now.What we like is being able to talk to a human and one that gets back to you if they say they will and God forbid they are there if something goes wrong.Thanks Joe and the team Chris and Carol
5 février 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Carol for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Expert way of dealing with travel…
Expert way of dealing with travel consultant helpful and patience and found me a topping great deal
3 février 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Chris for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Family Holiday
I’ve booked our family holiday with Joe, he made the whole process so easy and he seems a nice guy as well.
Will definitely book with him again🥰
30 décembre 2025
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Mark for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Friendly personal service
Its good to find a travel agency that gives good customer service and best prices. Rebecca called me on at Saturday evening and booked my chosen Jet2 holiday at a better price than booking direct. Efficient,friendly and seamless.
31 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Lisa for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
1st Class Service
I I have just booked my first holiday with Joe and the team. The service was 1st class, with a top price.
I will definitely be using Joe’s services for my future holiday bookings!
19 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Hannah for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Dont book direct!!!!…
Can't remember how many holidays I've booked through Joe and team , but the service is excellent every time. Olivia helped me this time, and once again it was done quickly and easily. The main reason everyone should book through Joe is if you have a question or query or problem, theres no trying to get through to travel companies, just a quick message and these guys are on it. If they can sort it for you , they will do it quickly, if its out of their hands, their advice and helpfulness is invaluable. I honestly don't understand why everyone doesn't use an agent! I would never book direct again. Thanks guys for your help with our recent issues. Your advice helped me hugely during an already traumatic time ❤️
30 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Alison for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Always a 5* service
Another holiday booked with joe and his team today ..Nothing is too much trouble for them and yet again recieved all correspondence within 5 minutes via email..The trip is 4 days away so becca went the extra mile and also checked us in online ..I'm so glad I came across joe and his team a couple of years ago I honestly won't book with anyone else ..Be back in touch soon to book our summer holiday to cyprus xx
10 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you! Joe, Olivia & Becca 😊 Joe Biggs | Personal Holiday Advisor ABTA P7577 | ATOL 5534 | Est. 2007 JoeBiggsPHA.com 01138730195 | 07850347195 WhatsApp +447850347195 hello@joebiggspha.com Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Highly Recommend
I came across this small business on Facebook and, I’ll be honest, I was a bit dubious at first with so many scammers around these days. After doing a bit of research, I reached out through WhatsApp to make some enquiries. Becca and the team replied incredibly quickly, were so efficient, and genuinely helpful from the very start.
Not only did they answer all my questions, but they also managed to beat the price I’d found online — which I was absolutely thrilled about. The whole process was made so easy, and they took all the stress out of booking a holiday.
A huge thank you to Becca and the team for such brilliant service. I would highly recommend booking your holiday with them — you’ll be in very safe hands.
7 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Enquired about some holidays for my…
Enquired about some holidays for my Wife’s birthday. To say I feel pressured into booking a holiday with them is an understatement - receiving the same auto-generated messages day after day was very off putting and doesn’t install my confidence in them.
Yes they may save you a little money, but I’ll be sticking to booking with holiday companies direct.
7 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Scott for your valuable feedback. We have reviewed our communication systems and cannot find any enquiries under your name. Can you please drop us an email with your Enquiry Reference so we can investigate this further? I have raised this review for review with Trustpilot due to the number of fake reviews also.
Thank you,
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Just booked a holiday with Joe and team…
Just booked a holiday with Joe and team they make it so easy and painless, thanks again guys appreciate your help and advice roll on may 26 ...always a good feeling getting a holiday booked
6 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Joanne for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Joe and Team are amazing as always
Joe and Team are amazing as always - Just booked and it was done, sorted and details sent with great seats, great price and FABULOUS SERVICE - used them on a number of occasions and are always brilliant - On a rainy cold Saturday Night booked a slice of sunshine - Thanks Joe and Team !!!!
3 janvier 2026
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
True VIP service
True VIP service. Easy to contact and perfect customer service. Booked again for this year and went straight to Joe and Olivia. Thank you so much ⭐️⭐️⭐️⭐️⭐️
26 décembre 2025
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Janine for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
I have booked our family holidays with…
I have booked our family holidays with Joe and Olivia the last 2 years and love the ease and expertise. So much so I’m just about to message again to get sorted for this years holidays.
29 mai 2025
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Danielle for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Cancelled Cruise
Due to an unexpected family situation we had to cancel our cruise at short notice and were understandably very stressed.Joe went over and above in his care and helped to sort things out for us and kept us updated on every issue. We can't thank him and the team enough. You are not just another sale to them. Nothing is a problem and is quickly and professionally handled.Thank you again and thank you so much for the flowers So appreciated at this sad time ❤️
8 décembre 2025
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Helen for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
Fantastic & Stress Free Service
What a service Joe & the team provide. We have booked many times with Joe and the whole process is stress free and simply perfect. Always helpful and informative and we wouldn’t book anywhere else. Joe always “price matches” as a minimum even when promo codes have already been used!! and still gets us a better deal. I’d recommend these guys 💯. Absolutely brilliant 🤩. Thank you Joe and the team 👍
29 décembre 2025
Avis spontané
Réponse de Joe Biggs - Personal Holiday Advisor - ABTA P7577
Thank you Mark for your lovely comments and valuable feedback, it’s our pleasure to look after you!
Joe, Olivia & Becca 😊
Joe Biggs | Personal Holiday Advisor
ABTA P7577 | ATOL 5534 | Est. 2007
JoeBiggsPHA.com
01138730195 | 07850347195
WhatsApp +447850347195
hello@joebiggspha.com
Jet2holidays, TUI, easyJet holidays and Cruise Booking Agent
Winner: Travel Weekly, TTG & Jet2holidays ‘Best Home-Based Travel Agent’ Awards
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