Joe's Sweetie Barn Avis 

249
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered some sweets couple of months ago which was great, so I thought I would get the 10p offer, but with delivery it cost over £4 when the sweets arrived bit disappointed as only had 4 sweets was... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great variety of sweets etc if you're picking exactly what you want at full price but stuff like the 1kg crazy mystery bags on offer and stuff like that are never what's shown. It will just be the sam... Voir plus

Noté 5 sur 5 étoiles

Always a very easy purchase, swift well packaged delivery & excellent choices & prices! I bought items including the retro box for a Easter raffle for the residential home I work at, the winners were... Voir plus

Noté 5 sur 5 étoiles

Arrived today , ordered far too much but will go down well at work with the greedy mechanics 😁, so nice to have the blasts from the past , quick delivery love them Thankyou 🥰

À propos de l'entreprise

  1. Magasin de bonbons

Écrit par l'entreprise

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

249 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(249)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Lack of customer support

I have purchased a selection of sweets for £75, it was said to be delivered on 30th Dec 2023 did not receive them. So I spoke to royal mail they accepted fault and said the trader needs to make claim but unfortunately joe's customer service say its me and royal mail dispute. I have still no money back after 60days. I would strongly use a different company because this one does not care about anyone but its self
REPLYING TO JOES COMMENT 👇

Again you forget to tell people about your terms and conditions if a customer does not receive goods then they are entitled to full refund. So the contract between you and royal mail is your issue. The issue I have is that I have no produce and no refund , so you tell me where that is good customer service ?

6 mars 2024
Avis spontané
Logo de Joe's Sweetie Barn

Réponse de Joe's Sweetie Barn

Hi Stephen, You have left a tiny part of the story here yet again so WE WILL ELABORATE WITH FACTS. YOU DIDN’T COMPLETE YOUR ADDRESS CORRECTLY on checkout, therefore Royal Mail delivered it to someone in your street, WE have continually chased up Royal Mail to have a claim processed on your behalf as you didn’t input your address correctly, we have on numerous occasions told you and provided you with the responses from Royal Mail showing you the claim hasn’t been processed ON THEIR PART, we have no control over this. We have spent months WITH PROOF chasing up Royal Mail on your behalf, causing us numerous hours in work on a mistake you made. You are well aware of the situation that has been on going and the reason for it, we won’t be harassed into refunding an order that was delivered but not to yourself because you put in the wrong information at checkout. You will be refunded as mentioned numerous times when Royal Mail complete the claim if ruled in your favour as it was a mistake made by yourself.
We have been more than helpful with this but you continue to harass us, leaving negative comments wherever you can and missing out key points so that we refund you money on a mistake made by yourself.

Noté 5 sur 5 étoiles

Mystery Boxes

I bought the American Candy Box & a rrp £50 Mystery box in the out of date section.
I'm really pleased with the selection & the amount you get for your money.
I can't wait to try everything.
Delivery was also within the time frame given.
Definetly recommend.

5 février 2024
Avis spontané
Noté 3 sur 5 étoiles

Fudge was a waste of money

Fast delivery, but item was inedible. Bought a few different flavours of fudge for my grandad for Christmas, but he couldn’t eat it as it was rock hard. I bought about 5 different flavours and had the same problem with all of them. I even found it difficult to cut it with a knife! Had to throw away

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I love shopping here

I love shopping here - such a great selection, delivered quickly, and always packaged well. No complaints about the selection - always the best sweets to pick from.

4 septembre 2023
Noté 5 sur 5 étoiles

I bought all my sweets for my wedding…

I bought all my sweets for my wedding this year and I’ve also bought all my Christmas sweets amazing sweets and value for money will always reorder and brilliant customer service always keep you updated with your order ❤️ thankyou Helen xx

2 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Happy with service

I found them to be very quick at answering email enquiries. The Freeze dried sweets I got an email to say they were ready to be picked up on the date that was stated as the pre order date. The store is well stocked and I have made another order.

26 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

My daughter made a order on the 15th…

My daughter made a order on the 15th for freeze dried sweets there was no mention at the time of order that these sweets take an extra 3 to 4 days to be dispatched was told on Tuesday these items have left store but still no sign of tracking update on RM tracking
Don’t waste your time ordering
Day 9 still no show

24 novembre 2023
Avis spontané
Logo de Joe's Sweetie Barn

Réponse de Joe's Sweetie Barn

Hi Helen, as mentioned multiple times via email aswell as multiple screenshot of the product description regarding your order and that it would take longer than normal due to it being freeze dried.

These items were shown as taking an extra 3-4 working days due to it being the busiest time of year as well as the manufacturing process for these items taking upto 24 hours.

All orders excluding freeze dried take between 2-4 working days however freeze dried do take longer and we advise this within the product description which we explained to you via email many of times.

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