Joe's Sweetie Barn Avis 

249
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I ordered some sweets couple of months ago which was great, so I thought I would get the 10p offer, but with delivery it cost over £4 when the sweets arrived bit disappointed as only had 4 sweets was... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great variety of sweets etc if you're picking exactly what you want at full price but stuff like the 1kg crazy mystery bags on offer and stuff like that are never what's shown. It will just be the sam... Voir plus

Noté 5 sur 5 étoiles

Always a very easy purchase, swift well packaged delivery & excellent choices & prices! I bought items including the retro box for a Easter raffle for the residential home I work at, the winners were... Voir plus

Noté 5 sur 5 étoiles

Arrived today , ordered far too much but will go down well at work with the greedy mechanics 😁, so nice to have the blasts from the past , quick delivery love them Thankyou 🥰

À propos de l'entreprise

  1. Magasin de bonbons

Écrit par l'entreprise

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

249 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(249)

40 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I ordered a mystery box & 2kg Jelly bag

I order a mystery box, more than half were sour and 100% American. As there's options to buy American mystery boxes and just mystery boxes. I presumed I wouldn't get all American candy. The label on the box said "American" why advertise mystery boxes if they're all American boxes? I did order ac2kg bag of mixed jelly and I was pleased with those. But I wouldn't recommend the mystery box if you don't want sour or all American sweets. Just to add the American mystery boxes are dearer than a plain mystery box...figure that !....

3 juin 2024
Avis spontané
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Réponse de Joe's Sweetie Barn

Hi Violet, we are glad you enjoyed the 2kg special bag - as per our email you ordered a Mystery Past Date Box this is a mystery box therefore can be any Past Date item - we advise in the product description that the majority of the contents within this box will be american candy.

Noté 5 sur 5 étoiles

Joe’s Sweetie barn

Really fast delivery to my house.
And my order came undamaged.
And the price was really good.
And i like american products.
I can’t understand wy people give you a 1star review on google and on trust pilot.
i given you five stars on google reviews.
And on trust pilot.

3 juin 2024
Avis spontané
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Réponse de Joe's Sweetie Barn

Thank you very much Darius, some of the reasons for the 1 star reviews are very frustrating when the majority of the time it's not an issue on our end.

Noté 1 sur 5 étoiles

Received a 2kg mega deal box full of…

Received a 2kg mega deal box full of sweets I’ve never seen in my life, including licorice which was not mentioned on website 🤮 the sweets look absolutely vile! Will not be recommending to anyone!

17 mai 2024
Avis spontané
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Réponse de Joe's Sweetie Barn

Hi Elaine, the product you ordered was the Mystery 2kg Special Offer Bag which is a complete mystery as per the product description the sweets will not be mentioned as it is a mystery bag and is packed by the manufacturer (all bags are different)

You cannot make an assumption on a product when you haven't tried them we have had a huge amount of positive feedback from these sweets combine with the extreme saving as they worl out to be under 50p per 100g rather than the standard £1.39 per 100g.

We have hundreds of products on our website where you can select the sweets rather than order a mystery bag if a mystery is not what you are looking for.

Noté 1 sur 5 étoiles

CHILLI FLAVOURED SWEETS?? I received a 2KG supposed 'pick'n'mix'

I received a 2KG supposed 'pick'n'mix'. It was a large sealed bag of 3 types of gums. They looked good (although was slightly disappointed that there was not more variety). Delivery was also quick. I opened them and tried them and one of the 3 enclosed sweets (shaped like a gummi 'chilli'), to discover it was a 'Chilli' flavoured sweet (disgusting). Very hot, burned my mouth and more or less made the entire bag minus those offense sweets about 300g in total!). Now, I am aware that taste is a personal thing, but I am ordering 'SWEETS', not 'blow you head off' Chilli flavoured candy. I emailed the company to be told that as they had been opened I could not return for a refund - I replied that 'how would I know there were chilli flavoured sweets in the bag until the bag had been opened?' as who expects to get chilli flavoured sweets in a pick'n'mix?
Not at all impressed and will not be using this company again.

Company have replied ..see below...but again I will say 'hoe would I know they were chilli flavoured gums until opened???'

also....pick n mix should be exactly that ..a mix....3 types of gums are not a pick n mix...they are a trio of gums!

I will say again......I will not be ordering again (and also, please stop sending me emails about your 'great sweets' trying to get me to order again). This has been a let down, and 'cannot refund after eaten' is a poor reply.

16 mai 2024
Avis spontané
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Réponse de Joe's Sweetie Barn

Hi Alistair, you ordered the 2kg Mystery Pick & Mix mega Deal which is a prepacked mystery bag (packed by the manufacturer) as mentioned in the product description all bags are completely different.

We cannot offer a refund on the product if it has been open and eaten.

As mentioned in our email if you wished to return the item before it was opened we could have arranged that.

Noté 5 sur 5 étoiles

They are always pleasant and helpful…

They are always pleasant and helpful from the minute you walk in the door till you walk back out.
Always have a different thing in when you go into the shop,if they don’t have something in that you like just ask anyone of the staff and they will try there best to get it for you.
And that wee angelic face and banter of Zac he never fails to make me laugh.
Well done Zac.

10 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Michael Curnow item not received

Hi, honestly. Im still waiting for my last order. I have ordered from you a few times and love your products and services unfortunately your last message wasn’t very good. Basically accusing me of lying. You stated that you have photo of the delivery. Can I see this please?

9 mai 2024
Avis spontané
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Réponse de Joe's Sweetie Barn

Hi Michael, you left a 1 star review stating you have not received your order however the tracking shows delivered and a photo - if you emailed us rather than leaving a 1 star review (which would be a courier issue) we can easily have this resolved rather than leaving a 1 star review - pop us a message and we will send you the tracking alongside a proof of delivery provided by the courier. We cannot send photos on trust pilot.

Noté 1 sur 5 étoiles
Logo de Joe's Sweetie Barn

Réponse de Joe's Sweetie Barn

Hi Michael, we have checked the order and it is showing as delivered - we can see from the tracking a proof of delivery photo.

Also we have never received any email from yourself regarding any items not arriving.

Noté 5 sur 5 étoiles

Easy and quick

Items ordered and dispatched quickly all the way from beautiful Scotland to Sunny Plymouth. Sweets/chocolate were well packaged and arrived in good condition. Will definitely use this company again.

28 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

You won't be disappointed.

Although they do take a bit longer than other shops to dispatch, it's worth it for the choices and options. Customer service is also second to none, an error on my second order was sorted exceedingly fast with courtesy and a friendly manner. This is why I gave them 5 stars, everyone makes mistakes now and then!

15 avril 2024
Avis spontané
Noté 2 sur 5 étoiles

First time order will not be ordering…

First time order will not be ordering again firstly not impressed with mystery box as three quarters of it nut related, I don't mind nuts but I don't wasn't a box near enough full of them
Secondly I order 2x jaffa fudge and 2 x Maltese fudge instead I got 3 x Malteser and one jaffa, a note or email would of been nice. I wouldn't have minded do much if the Maltese fudge tasted like Maltese but there was no hint of Malteser at all at best I could describe it as plain fudge. Overall a most disappointing experience.

10 avril 2024
Avis spontané
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Réponse de Joe's Sweetie Barn

Hi Samantha, you ordered 2 x mystery boxes with an RRP of over £15 which were £3.99 - meaning it could be a combination of any of the sweets we use (which cannot be all nuts as it is a mixture of sweets and chocolate) and we have had no other issues with this box other than great reviews due to the large amount of items inside the box.

With the Fudge we do not manufacturer it however we have forwarded your feedback onto the supplier. We give all customers 2 options when items are not in stock either a refund on the items or replace with similar and as you did not select refund they were replaced with similar as this would have been what the packer assumed was your preference.

Noté 5 sur 5 étoiles

Top quality items at fantastic prices!

Always a very easy purchase, swift well packaged delivery & excellent choices & prices! I bought items including the retro box for a Easter raffle for the residential home I work at, the winners were extremely happy! I will definitely be purchasing again! Thank you so much!!

22 mars 2024
Noté 5 sur 5 étoiles

Amazing and delicious sweets !

Amazing and delicious sweets !! Great quality ! best pic n mix sweets ever! Better that all the other pic n mix sweets I’ve tried ! Well packaged and fresh !! Can’t stop eating them now !!! Yum !!!!😋

Thank you !!

11 mars 2024
Avis spontané

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