Ordered shinpads for my child. Thought they were too small for him. Contacted JOGA and they sent him out a larger size as well. Excellent product. Very good customer service. Would definitely recommen... Voir plus
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I recently had to reach out to JOGA via their Customer Support email service and they did not disappoint. Speedy repose, very professional, helpful and only had one aim, to resolve my request. My 7y... Voir plus
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Ordering was simple and quick. Tracking was good as I could see where my parcel was. Customer service replied to questions quickly and efficiently. My son is happy with his product and now wants to or... Voir plus
Padding doesn’t offer enough protection on the smaller your size, awaiting the bigger size. returns process has been too long but customer service was sufficient in the end.
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À propos de l'entreprise
Écrit par l'entreprise
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Coordonnées de contact
4,6
Excellent
364 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Ordering was simple and quick
Ordering was simple and quick. Tracking was good as I could see where my parcel was. Customer service replied to questions quickly and efficiently. My son is happy with his product and now wants to order more.
24 avril 2026
Avis spontané
I had an enquiry about my order sizing
I had an enquiry about the sizing of an order i placed & therefore received. The response from the Team member via JOGA WhatsApp was extremely efficient, helpful & they resolved the problem straight away in a very informative manner. I'd definitely recommend JOGA to customers in the future.
23 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Mark,
Thank you so much for sharing this, it genuinely means a lot to us. Knowing that the sizing query was handled quickly and clearly is exactly the experience we want every parent to have. We really appreciate your kind words and your support of JOGA STARZ. Looking forward to seeing your little one on the pitch in their kit!
The shin pads arrived today and my son…
The shin pads arrived today and my son is very happy with them.
23 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Dean,
That is wonderful to hear! We are so glad your son is happy with his shin pads, and we hope they serve him well on the pitch. Thank you for choosing JOGA STARZ, it means a lot to us. We cannot wait to hear how he gets on!
Réponse : JOGA Starz
Hi Kate,
Thank you so much for sharing this, it genuinely means a lot to hear. We put a lot of care into making sure the fit is right and that every parent and player feels looked after, so knowing both landed well for you is wonderful. We hope your young footballer loves wearing them out on the pitch.
Great service and shin pads my boys…
Great service and shin pads my boys have the sleeves and the small harder ones both light
2 avril 2026
Réponse : JOGA Starz
Hi Hayley and Andy,
Thank you so much for sharing this -- it means a lot to know your boys are loving both styles! It is always great to hear that the fit and feel are working well on the pitch. We hope they keep playing with confidence and we look forward to supporting them as they grow.
Very nice😊I recommend shin pads and…
Very nice😊I recommend shin pads and shin pads sleeve.
23 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Lana,
Thank you so much for the kind words and the recommendation! It means a lot to know that both the shin pads and sleeves are hitting the mark for your young player. We hope they bring confidence and comfort on the pitch for many seasons to come.
Great product. Even better customer service.
Ordered shinpads for my child. Thought they were too small for him. Contacted JOGA and they sent him out a larger size as well. Excellent product. Very good customer service. Would definitely recommend!!!
23 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Barry,
Thank you so much for sharing this -- it means a lot to hear that your son is set up with the right fit and ready to go. Making sure every young player gets gear that works for them is exactly what we aim for, so we are really glad we could sort that out quickly for you. We hope he loves wearing them out on the pitch, and we truly appreciate your support and recommendation.
The shinpads are incredibly comfortable…
The shinpads are incredibly comfortable and stay in place perfectly, they offer great protection considering it is a soft cushioning which makes it very comfortable.
19 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi CjO'Reilly,
Thank you so much for sharing this, it really means a lot to hear that the shin pads are both comfortable and staying in place on the pitch. That balance between soft cushioning and real protection is exactly what we set out to get right, so it is great to know it is working for you. We hope they serve you well through every training session and match ahead.
Very professional
Very nice, professional and reactive team! Thank you for the service and the quality of your products!
23 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi AR,
Thank you so much for the kind words! We put a lot of heart into what we make, and it means the world to hear that it shows. We hope your little one is loving their gear out on the pitch.
Réponse : JOGA Starz
Hi Déçu,
Thank you so much for the kind words! It means a lot to know that both our team and our products made such a positive impression. We put a lot of care into every order and every interaction, so hearing this truly makes our day. We look forward to being part of your football journey for a long time to come.
Speedy efficient response
Quick easy effective response and dealt with speedily
21 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Liz,
Thank you so much for sharing this, it really means a lot to us. We are glad we could get things sorted for you quickly and that the experience felt smooth from start to finish. We look forward to seeing you again soon.
- Team JOGA Starz
Great service and I did not expect from…
Great service and I did not expect from this online sales company. The Joga was amazing , I feel it good quality and give my son 100% protection
20 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Stephen, thank you so much for sharing this -- it genuinely means a lot to hear that your son is well protected and loving his gear. Quality and safety are everything to us, so knowing it delivers on both is exactly what we hope for. We hope he has an amazing time out on the pitch!
Outstanding customer service’s from…
Outstanding customer service from Joga!! Helped resolve my issue with an incorrect order, went above and beyond to help me, and quickly too. Highly recommended. Thanks Joga.
20 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Linsey, thank you so much for taking the time to share this. Getting the right order to you quickly is exactly what we aim for, and it means a lot to hear that our team came through for you. We really appreciate your support and hope your little one loves their kit.
Padding small
Padding doesn’t offer enough protection on the smaller your size, awaiting the bigger size. returns process has been too long but customer service was sufficient in the end.
30 mars 2026
Réponse : JOGA Starz
Hi Jake, thank you for taking the time to share this.
We’re sorry the product didn’t provide the protection you expected, and that the returns process felt difficult.
Please reach out to hello@shopjoga.com so we can review your case and make this right. We appreciate the feedback and the chance to improve.
Réponse : JOGA Starz
Hi Keegan,
Thank you so much for the kind words! We are really glad the experience has been a great one from the products to the service. It means a lot to us and we hope your little one is loving their kit on the pitch.
Great product and service
The product is great, the team are very quick and responsive to any queries. I have one little boy who is going to be very happy with his new shin pad sleeves.
17 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Kelly,
Thank you so much for the kind words! It makes us so happy to know your little boy is going to love his new shin pad sleeves. We always want every parent to feel supported and every young footballer to feel ready to take on the pitch.
Sleeves…
I recently ordered socks and sleeves but unfortunately the sleeves started to fray after one wash, as I have bought other item in the past I am putting it down to a faulty pair. I cannot fault the support team for acting on this as they have replaced my order and will definitely be ordering more in the future.
17 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Karen,
Thank you so much for sharing this, and we're really glad our support team could put things right for you so quickly. It means a lot to hear that your trust in us held even through a frustrating moment. We look forward to your next order and hope the new sleeves are everything they should be!
Had an issues with one of the products…
Had an issues with one of the products and this was immediately dealt with and replacements sent. Many thanks
18 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Simon,
Thank you so much for sharing this -- we're really glad our team was able to sort things out quickly and get replacements on the way to you. That's exactly the experience every JOGA family deserves. We appreciate your support and hope your young footballer loves the gear!
Customer service was great
Customer service was great. Had an issue and the replies via email were rapid. Issue was resolved fast too. Thanks
18 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Bajs,
Thank you so much for sharing this -- it really means a lot to hear that our team was able to sort things out quickly for you. We always want to make sure any bumps along the way get handled with care and without any hassle. We hope your little one is loving their gear, and we look forward to being part of their journey on the pitch!
Fantastic product and oustanding…
Fantastic product and oustanding customer service.
Emails replied to by actual humans and not automatic replies.
Will definitely be recommending and purchasing again.
Thanks so much
18 avril 2026
Avis spontané
Réponse : JOGA Starz
Hi Howe, thank you so much for the lovely words! We are so glad the product hit the mark and that our team could look after you the way we always aim to. It really means a lot knowing you felt heard by a real person on the other end. We look forward to seeing you again soon!
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