I’ve been really impressed with the Joga ankle weights and massage ball. The ankle weights are well made, my son says they comfortable to wear and perfect for adding a little extra resistance to worko... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great socks, my academy footballer son rates these socks for their fit and grip. We had a minor issue with our latest order but when I contacted customer services they responded same day and resolved... Voir plus
L'entreprise a répondu
The customer service I have received from Joga is instrumental. They send emails to me every time there is a sale where I can get some of the price on an item knocked off. A good example of this was w... Voir plus
L'entreprise a répondu
Communication was good throughout, and when i did reach out for help my question was answered by the next day. Custom print came out great, and works perfectly. My boy loved them, so we’ll definitely... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Coordonnées de contact
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very communicative and thorough
Very communicative and thorough. Good experience overall.
21 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi there, thank you for the kind words. Glad the communication and follow through came across, that is exactly what we aim for. Appreciate you taking the time to share this.
Réponse de JOGA Starz
Hi Klaudia, thank you for the kind words, this made our day. Glad the team could sort things out for you. We will keep it up for your next order too.
Not helpful
Not helpful, bad customer service, takes a long time to reply to emails, not easy to get a refund they want you to keep item that is not wanted for half a refund
31 août 2026
Réponse de JOGA Starz
Hi Debra, sorry the replies were slow and the refund side left you frustrated, that is not the experience we want to give. If an item was not wanted, a full refund on return is the right outcome, not being asked to keep it for half back. Please email hello@shopjoga.com with your order number and we will get this sorted properly.
My 9 year old son loves to play…
My 9 year old son loves to play football in these products. Great service and great products, highly recommend.
21 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Melissa, thank you so much for this, it really made our day. Glad the gear is holding up for match after match and that the service matched it. We will pass this on to the team.
Customer service with JOGA is very…
Customer service with JOGA is very good. I was dealt with in a timely and efficient manner. And the communication was excellent.
17 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi jessica,
Thank you for the kind words, really glad the team came through for you quickly and clearly. That is exactly the standard we aim for. If you ever need anything else, hello@shopjoga.com is always open.
Great shin pads
Great shin pads, my little brother absolutely loved them 💪.
20 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Mario, thanks for the kind words, glad the shin pads are holding up well for your little brother. Good to know they are getting proper use out on the pitch. Appreciate you taking the time to share this with us.
Absolutely love these products
Absolutely love these products. The shin pads are comfortable and don’t move around and no worry that they will fall out. The non grip socks are a game changer and my son is said he feels more secure in his boots. Will definitely purchase more in the future 🌟
6 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi there, so glad to hear this. It is great that the shin pads stay put, that is exactly what they are built for, and good to know the grip socks are making a real difference for your son's confidence in his boots. Thanks for taking the time to share this, we will be here when you are ready to order more.
Great packaging and sorting out of a…
Great packaging and sorting out of a minor problem.
20 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Poppy, thanks for the kind words, glad the packaging held up and that we sorted the minor issue quickly. That kind of quick fix is what we aim for every time. Appreciate you taking the time to leave this.
My son loved the ankle weights
My son loved the ankle weights. It really helps him with the speed. He uses them everyday for training. They are comfortable and stay in place.
6 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Diana,
That is great to hear, glad the ankle weights are pulling their weight for his speed training. Good to know they stay comfortable and in place through daily use. Thanks for taking the time to share this with us.
Absolute shambles
Absolute shambles, keep getting emails saying ‘we are delayed’ etc paid £4.99 delivery and have asked for this back as it’s now been 9 days and I’m still getting delayed emails. Not too much to ask for the delivery fee back? Won’t get a clear answer from anyone on customer service.
20 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi AH, sorry, that is not good enough and nine days of delay emails with no straight answer is exactly the problem you should not have to deal with. The £4.99 delivery charge should absolutely be refunded if it was delayed this long, that is a fair ask. Please email hello@shopjoga.com with your order number and we will sort the refund and give you a clear answer on where the order actually is.
I purchased the JOGA shim pad sleeves…
I purchased the JOGA shim pad sleeves for all my children, they find they very comfortable to wear while they are playing. I have washed many times and the product quality has remained.
19 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Mhairi, thank you for taking the time to leave this, it really means a lot. Great to hear the shin pad sleeves are holding up wash after wash for all the kids. We will pass this on to the team.
Very happy with the products and service
19 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Páid,
Thanks so much for this, really glad the products and service landed well. That's exactly what we're aiming for with every order. Enjoy the gear on the pitch!
Shocking Quality
Shocking Quality.
Took ages to arrive. Didn’t fit properly, lose at the top but managed to use them with heavy socks. Washed them twice and the material which makes up the shin pad has fallen apart on all 4 shin pads. Despite the price they are cheaply made. Ours latest about 6 weeks before falling apart.
19 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Consumer,
Sorry to hear this, especially the shin pads breaking down after only a few weeks of use, that is not the standard we build to. The fit and the shipping time falling short as well makes it worse and we take that seriously. Please email hello@shopjoga.com with your order details so we can get this put right.
Shocking quality
Shocking quality. Very expensive, didn’t fit properly. Fell apart after the first wash. Absolute con
24 juillet 2026
Réponse de JOGA Starz
Hi Nick,
Fit and wash issues like that shouldn't happen, and hearing it fell apart after one wash is not the standard we hold ourselves to. No excuses, we want to look at what went wrong here. Email hello@shopjoga.com with your order details and we'll put it right.
Réponse de JOGA Starz
Hi bric, thanks so much for the 5 stars, really glad the Great product is hitting the mark. Enjoy it out there!
My granddaughter loves the socks,she…
My granddaughter loves the socks,she says her feet don’t slip about when she’s wearing her football shoes brilliant well done
19 août 2026
Réponse de JOGA Starz
Hi Carol, thank you so much for this, it really made our day. Great to hear the socks are doing their job and keeping her feet secure in her boots. We will pass this on to the team, well done to her out on the pitch!
Great product
28 août 2026
Réponse de JOGA Starz
Hi Carl,
Thanks for the five stars, we're glad JOGA is hitting the mark for you. Appreciate you taking the time to leave us a rating.
The shin pads are great but delivery…
The shin pads are great but delivery exceeded the stated maximum number of working days (9).
21 août 2026
Réponse de JOGA Starz
Hi Liam,
Glad the shin pads are hitting the mark. Nine working days is our stated max and we missed it this time, which is fair to call out. Drop us a note at hello@shopjoga.com with your order number and we will look into what slowed things down.
3 weeks delivery
3 weeks to deliver, was kept informed via email a few times but in the day of the internet really should be 2 days max.
28 août 2026
Réponse de JOGA Starz
Hi Unhappy, three weeks is too long and we get why that is frustrating, especially with regular email updates that still do not fix the wait itself. That is not the delivery experience we want for our players and parents. Please email hello@shopjoga.com so we can look into what slowed your order down and make it right.
Horrible Service
Placed order 8/25, received only one item on 9/15. Contacted them about the rest of the order and found out that it’s not even shipped yet. Don’t know if or when I will receive the rest. I haven’t received an email about delays or anything. I am really disappointed in their service. Won’t be ordering from Joga again.
15 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Rone, that is a bad gap and no delay email should have gone out, we own that. One item shipping while the rest of the order sits unshipped since 8/25 is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order number so we can locate the rest and get it moving.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.