I’ve been really impressed with the Joga ankle weights and massage ball. The ankle weights are well made, my son says they comfortable to wear and perfect for adding a little extra resistance to worko... Voir plus
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Great socks, my academy footballer son rates these socks for their fit and grip. We had a minor issue with our latest order but when I contacted customer services they responded same day and resolved... Voir plus
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The customer service I have received from Joga is instrumental. They send emails to me every time there is a sale where I can get some of the price on an item knocked off. A good example of this was w... Voir plus
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Communication was good throughout, and when i did reach out for help my question was answered by the next day. Custom print came out great, and works perfectly. My boy loved them, so we’ll definitely... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.
Coordonnées de contact
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Poor customer service
Unfortunately, I’m really disappointed with how this has been handled.
My original parcel arrived with items missing. To begin with, Joga responded quickly and resolved the issue, which I really appreciated. I was then asked to leave a review and was told that I would receive an additional item for doing so.
I left a positive review based on how quickly they had initially dealt with the missing items. However, since leaving the review, I have received nothing that was promised and communication has completely stopped.
I have emailed multiple times to follow this up and have had no response at all. It’s particularly disappointing because the customer service was initially very good, but it now feels as though once I had left the requested positive review, there was no longer any interest in responding to me.
I would have been happy to recommend Joga based on how the original problem was resolved, but unfortunately the lack of communication and failure to follow through on what was promised has really changed my experience.
18 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Chloe,
That is a fair hit and you are right to call it out. Promising something for a review and then going quiet on your follow up emails is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order details and we will get the missing item sorted and reply properly this time.
I have bought shinpads sleeves for my…
I have bought shinpads sleeves for my son and he wont wear any other ones. His teammates also wanted them so I bought more. Absolut best. Fits like a sock.
18 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi aama, so good to hear this from you, thank you. Fits like a sock is exactly what we aim for and we are glad it is holding up through actual training and matches. Passing the JOGA test to a whole team of teammates is the best compliment we can get.
Average overpriced products
Average overpriced products. Terrible customer service. Had to wait nearly 2 weeks for my daughter’s birthday present. After countless ignored emails. The goods turned up a week after my daughter’s birthday. A really terrible experience and an even worse company to deal with. A real headache,I wish I didn’t bother.
19 août 2026
Réponse de JOGA Starz
Hi Jo,
Two weeks for a birthday gift with emails going unanswered is not okay, and I am sorry you were left chasing us. That is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order number so we can look into the delay and the pricing point you raised and put it right.
Great customer service and quality of…
Great customer service and quality of product!
17 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Louise, thank you for the kind words, really glad the team and the product landed well for you. We put a lot into getting both right, so it means a lot to hear it back. Enjoy JOGA STARZ and see you out on the pitch.
Great grip socks
Looking forward to recieving my sons grip socks! So popular with all his friends at football!
16 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Sue, that is great to hear, thank you! Grip socks are one of those things that make a real difference once kids get used to them, so glad your son is enjoying his and getting the stamp of approval from his friends too. Hope they hold up well through a full season of football.
Great service
16 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Ryan,
Really glad the service hit the mark for you. Thanks for taking the time to leave us five stars!
Réponse de JOGA Starz
Hi Kathy,
Thanks for the honest take, three stars tells us the goods were right but the wait to get them wasn't. That's a fair point and not the experience we want for parents waiting on gear for their kids. Email us at hello@shopjoga.com with your order details and we'll look into what slowed things down.
Gold shin pads
Good looking gold shin pads. My son found the size to be perfect for him.
We have had good customer service following an issue we experienced so would recommend Joga and will no doubt use them again in the future.
5 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Andrew,
Glad the gold shin pads fit well and looked good on him. Good to hear the team sorted things out when an issue came up too. We will be here if you need us again.
Réponse de JOGA Starz
Hi Eduard,
Thanks a lot for the five stars, glad the gear is holding up well. Enjoy it out there!
Excellent my boys struggle with shin…
Excellent my boys struggle with shin pads these are god send !
25 août 2026
Réponse de JOGA Starz
Hi Christine,
Glad these are working out, shin pads are one of those things that make or break a session for a lot of boys. Thanks for the kind words, we will pass it on to the team.
Shin pads are great
Shin pads are great, my son is thrilled with them. Dissapointed in the cold pack. The gloves on all the advertising never showed up and the hat is really small. I bought the 6-9 year old size as he’s 7. I tried the hay on my 5 year old to see if it’s just him and it’s pretty small on her too. The snugness is good but it doesn’t cover their ears
25 août 2026
Réponse de JOGA Starz
Hi Alison, glad the shin pads landed well, that snugness with the ear coverage gap is a fair callout on the hat and we hear you on the gloves not showing up and the cold pack falling short. That is not the experience we want for a 7 year old and his family. Send us a note at hello@shopjoga.com with your order details and we will sort the sizing and the missing gloves properly.
Love the products
Love the products, this is my second time buying. The shin pads are fantastic, durable, lasting, flexible and more comfortable. My 8 year old son and 33 year old husband LOVE THEM. Also purchased the snood and gloves which are great and received some freebies too! All products are great quality, thick and lasting.
17 août 2026
Réponse de JOGA Starz
Hi Elisha,
So glad your son and husband are both fans, that is a great combination! The durability and flex on the shin pads are exactly what we aim for, and good to hear the snood and gloves held up to that same standard. Thanks for coming back for a second order, means a lot.
Good quality products
Good quality products. Always have issues finding good fit for son as he’s so slim but the shin guards and grip socks fit perfectly. Only moan is the length of time the items took to be delivered however, not to distract away from the good quality product.
24 août 2026
Réponse de JOGA Starz
Hi AberDuc, thank you for the honest review and glad the shin pads and grip socks fit your son well. We hear you on delivery times and know that wait is frustrating, we are working on tightening that up. Feel free to email hello@shopjoga.com if you want to flag anything specific about your order.
Sceptic becomes evangelist
Customer service and communication is strong. I was sceptical about the socks, but they are awesome. I have both the grip socks and the grip toe socks. Somehow spreading my toes does something. Perhaps it’s in my head, but have had great performance and no feet injuries or fatigue. Will wear these in all games from now on.
13 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Sean,
Glad the skepticism didn't last. That toe spread thing on the grip socks does more than people expect, so it's not just in your head. Good to hear no injuries or fatigue and that you're sticking with them for match play from now on.
Fantastic product
Fantastic product, makes me play and feel barefoot every time I have them one both the grip socks and the shin pads really deserve the hipe
13 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Eugenia,
Really glad the grip socks and shin pads are living up to it for you. That barefoot feel is exactly what we designed for, so it's great to hear it comes through when you play.
Joga Grip Socks - 5 Stars
Great grip socks and customer service with prompt delivery! Socks are comfortable, secure and really good quality. They stay in place well and make a noticeable difference during training and on game day.
13 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Matt, thanks for the kind words about the grip socks and the service, really glad to hear that. Good to know they're holding up and making a real difference in training and on game day. Enjoy the season ahead.
Great products and great customer…
Great products and great customer service. Thanks ☺️
12 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi Emma,
Really glad to hear that, thanks for taking the time to leave this. If your little one needs anything down the line, hello@shopjoga.com is always open.
Communication when wrong order sent
Communication when wrong order sent. Replacement set sent immediately. Marvelous.
10 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi BA, glad the replacement got to you fast, that quick turnaround is exactly what should happen when a mix up like that occurs. Thanks for calling out the communication too, we try to keep people posted rather than leaving them guessing. Appreciate you taking the time to write this.
The joga shin pads are brilliant
The joga shin pads are brilliant. They made my son feel more confident and comfortable playing football straight away. I look forward to trying some of their other products. Customer service is excellent too, informing me of my order status every step of the way.
11 septembre 2026
Avis spontané
Réponse de JOGA Starz
Hi J.L,
Really glad to hear the shin pads made such a difference for your son, comfort and confidence go a long way once they're out on the pitch. Thanks also for the kind words on the order updates, that is exactly the experience we aim for. Hope the other products serve you just as well.
My son has been training with the ankle…
My son has been training with the ankle weights daily for five weeks, and we can already see an improvement in his speed. The ordering process went smoothly, too. Thanks for that.
31 juillet 2026
Avis spontané
Réponse de JOGA Starz
Hi Richard,
Great to hear the ankle weights are already showing up in his speed after five weeks, that kind of consistent training pays off. Glad the ordering process was smooth too. Thanks for taking the time to share this.
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