Johnsons Wellness Avis 

261
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Jake was fantastic. He was kind enough to give me a complete instruction of the hot tub, as when it was installed I had lots going on and didn’t retain the information that day. Jake was patient and... Voir plus

Noté 5 sur 5 étoiles

Jake, the engineer who serviced our hot tub did a first rate job. He had an encyclopaedic knowledge of hot tubs and was able to correctly diagnose one or two issues we were having in a matter of momen... Voir plus

Noté 5 sur 5 étoiles

I have to write in and commend Jake who installed my hot tub last year. He is so knowledgeable about the science behind getting the chemical balance right, as well as the actual operations of... Voir plus

Noté 4 sur 5 étoiles

Poor after sales service. Unable to connect wifi since day 1 of installation. Contacted Customer Service to ask for someone to help. Acknowledged and said a technician will be in touch. Now 10 days... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de jacuzzi

Écrit par l'entreprise

Choosing the right hot tub for you can be a minefield with over 50 brands now available in the UK. Johnsons Wellis provide an exceptional choice of premium, European-made hot tubs from the largest hot tub manufacturer in Europe – Wellis Spas. As an established Wellis Premium Partner, we here at Johnsons are able to offer our customers not just the best offers available on Wellis hot tubs, but also the outstanding service to go alongside it.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

261 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(261)

40 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great hot tub service from Johnsons

We recently bought a hot tub from Johnsons and the whole experience has been very positive. From the sales process with Timur, to the site visit (I didn't get a name, sorry 30Mar2023) to the installation with Jake and Jordan (03Apr2023) and the commission of the hot tub (I didn't get a name sorry 11Apr2023), the whole process has been seamless and professional. Everyone we interacted with was friendly, knowledgeable and efficient. Thank your for a great service, we're enjoying the hot tub very much and definitely recommend Johnsons.

3 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Wellis Hot tub purchase from Johnsons leisure

I purchased a Wellis hot tub from Johnsons leisure last autumn and Im very pleased with the whole service from start to finish. I first made contact with the sales representative Timur he was extremely helpful, friendly and provided me with clear and informative information about my purchase. He was always happy to help and built a genuine rapport with myself which made me feel at ease and I knew I was was being looked after throughout the process. The delivery of the hot tub was faultless and very quick and professional. And Jake and Jordan got everything set up and working then explained in detail how everything worked. I am really happy with the quality and overall experience of the hot tub bought. I would definitely recommend Johns leisure.

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great installation and advice

Gareth and Jordan were great at our Wellis Spa installation. Offered advice on our spa base, setup, operation and chemical requirements. Also cleaned away all the packaging. I can thoroughly recommend them. Thanks guys!

28 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Great delivery service by Tony and…

Great delivery service by Tony and Gareth. Helped the crane driver to safely navigate the hot tub over our wall and positioned it carefully on the decking. Offered set uk advice and opportunity to contact them should we need advice and support.

31 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Hot tub delivery

Just had the tub delivered by Tony and Gareth - absolutely fantastic service. Very helpful and friendly offering plenty of advice to help us along the way. Thanks guys

22 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Wow! Great Service, Very Happy 😊

Wow! Great service - Jake & Jordan phoned in advance to let me know they'd be with me within the hour. They did not disappoint. Both were really friendly guys & very polite. They did a fantastic job setting up the infrared sauna, they waited until it had heated up, whilst it was heating up, they put all the boxes back onto the truck & flattened them. I was shown how to operate the sauna & all the different features. We also discussed how a moving from one home to another was a service that was offered. So pleased with how this delivery & installation process went - very, very happy 😊

20 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

A great job well done

Just had our sauna installed by Gareth and Nate and can only give them 5*!
They have done a marvellous job and taken away all the cardboard and rubbish too! They arrived early and worked so hard to get it right for us. Lovely guys and so accommodating and helpful, a great team and happy customers 😊 we love it already 👍🏻

20 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Gareth and Tony were great

Gareth and Tony were great - very tidy and explained everything clearly. Did everything they could to help set up the hot tub and ensure we were comfortable with it all before leaving. Very happy with the purchase and delivery.

17 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Tony & Garf just installed our hot tub

Tony & Garf just installed our new hot tub. They got the hot tub through the side of the house and onto our decking with ease. The weather was truly awful, rained all day, there was no complaint whatsoever. They also took time to explain how it all works, the pumps and filters and chemicals and left a phone number for any future queries. Would highly recommend Johnsons and their staff for your installation.

17 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Tony and Jordan arrived promptly and…

Tony and Jordan arrived promptly and were quick to get on with the installation of the hot tub fully explaining the features and maintenance of the water chlorine, alkaline and ph levels. Extremely satisfied customer.

15 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Hot tub Installation

Gareth and Wayne were great when installing the hot tub. Very informative about the process and the chemicals. Nothing was too much for these chaps! Would absolutely recommend these two! Wonderful thank you 😊

9 mars 2023
Avis spontané
Logo de Johnsons Wellness

Réponse de Johnsons Wellness

Hi Sophie,

Thanks for letting us know.
We try our best here at Johnsons to give our customers the best experience possible.

Kind regards

The Team at Johnsons

Noté 5 sur 5 étoiles

Hot tub delivered by Tony and Joe…

Hot tub delivered by Tony and Joe today. Fantastic customer service, so helpful and pleasant. Also let us know we could contact them with any questions, above and beyond, thank you!

1 mars 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus