My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Voir plus
L'entreprise a répondu
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My Bora hob extractor was suddenly dead and called Bora for help. They appointed their service partner JES to help. JES was very responsive with immediate follow up to my request and sent their engine... Voir plus
L'entreprise a répondu
Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Voir plus
L'entreprise a répondu
Engineer is superb, friendly and very careful and thorough in all regards. Arrived on time and all repaired fine. The booking a date system does need speeding up as you feel like your request has... Voir plus
L'entreprise a répondu
Had a smashed glass top on a Bora hob. Bora contacted JES on my behalf and within 24 hrs a home visit was arranged for 7 days later. Engineer arrived exactly as promised and did a fantastic job i... Voir plus
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UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.
Ibstock, LE67, Leicester, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Really great service from start to finish. Knowledgable staff and fixed my issues with my Bora hob. Really pleased and would definitely recommend.

Réponse de Joint Electrical Services Ltd
The Reception Team (Anne) and both the engineers who visited were exceptional. The work took much longer than anticipated but both of them patiently managed to replace the faulty part successfully.

Réponse de Joint Electrical Services Ltd
Couldn't be happier. The two lads were prompt, polite, clean and knowledgable. Not only did they fix the issue with our Bora products - they were also helpful explaining a few things we were unaware of.
Would highly recommend JES Ltd if requiring their skills.

Réponse de Joint Electrical Services Ltd
Great communication, engineer arrived on time and with everything needed. All carried out very efficiently.

Réponse de Joint Electrical Services Ltd
Really helpful engineer who went above and beyond to help me with issues with my Bora hob.

Réponse de Joint Electrical Services Ltd
Great service and nice people business wide. The Bora system is tricky to access but the engineer worked amazingly well in a tight space to fix the issue without having to remove it from the concrete top. Highly recommended .

Réponse de Joint Electrical Services Ltd
Really good service repairing my Bora kitchen hob. They were extremely knowledgeable and did a thorough job, testing everything was working correctly after. The guys were polite and professional, and Anne who works in the office was also helpful and ensured everything ran smoothly. I would highly recommend.

Réponse de Joint Electrical Services Ltd
Very professional company, arrived on time and completed the work promptly. Recommended.

Réponse de Joint Electrical Services Ltd
We’re so quick at responding to our issues and had the tools and correct parts to fix the problem at the house.

Réponse de Joint Electrical Services Ltd
The engineers arrived at the time we were given and inspired confidence throughout. They were extremely tidy whilst working and were able to quickly fix the error codes on my Bora hob. When that was complete they tidied up properly and gave the hob top a clean so we couldn’t even tell they had been, apart from the fact the hob is now working as it should. Pleasant, professional engineers and excellent communication with head office.

Réponse de Joint Electrical Services Ltd
I strongly recommend JES for their professional and dedicated work, they have been helpful and decisive all throughout. Great team of experienced and highly skilled engineers. Well done Simon and his team!

Réponse de Joint Electrical Services Ltd
Great customer service, prompt response and good advice offered

Réponse de Joint Electrical Services Ltd
Prompt e-mail communication to schedule appointment, and notification text messages ahead of arrival. Service Engineer was prompt, courteous and completed the job quickly. Thanks very much!

Réponse de Joint Electrical Services Ltd
Great service from the team. First class communication and Josh the engineer was great, took his time to test and check everything was working fine.

Réponse de Joint Electrical Services Ltd
J.E.S. Were amazing with the service they provided us when our Bora induction hobs extractor fan started showing an error message. I emailed them about the problem and they came back quickly with a proposed day to come and fix it. They were moved the time to accommodate me which meant thier Engineer Joshua arrived as early as 7am. He was pleasant, professional, efficient and tidy. He answered all my questions and fixed the problem. Thank you J.E.S and Joshua.

Réponse de Joint Electrical Services Ltd
Excellent service. Would highly recommend. This company has been called by Bora to my house a few times now for issues and I can confidently say that the issues have been resolved in a timely manner.

Réponse de Joint Electrical Services Ltd
The technician from JES came all the way down from the midlands to fix our Bora Pure job under warranty. Overall we received an excellent service from initial booking and arrival notifications to the actual repair and handling of our kitchen. 6 stars.

Réponse de Joint Electrical Services Ltd
Struggled to get Bora Germany to sort at first but when they agreed to a repair Joint ES were straight on to the case and contacted me immediately.
I was visited by Damien who came to fix our Bora cooker and he was marvellous. Sorted out the problem immediately and now running smoothly.
5 stars to the UK team and not quite as many to Bora Head Office.

Réponse de Joint Electrical Services Ltd
We had a brilliant service, the team were helpful and friendly and couldn’t have done more.

Réponse de Joint Electrical Services Ltd
First class service from beginning to end. Outstanding

Réponse de Joint Electrical Services Ltd
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