Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent communication with administrative staff followed by a personal call from the chief engineer who took me though some simple tests for my Barazza gas hob. This saved JES an unnecessary call... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joint Electrical Services Ltd recently replaced my Bora ceramic glass hob, and the whole experience was outstanding. Communication was smooth, the process was handled professionally, and the quality... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have no hesitation in recommending Joint Electrical Services Ltd. I recently had a problem with a combi oven I purchased and imported from Italy. JES Ltd dealt with the company on my behalf and rect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great communication via emails and texts - thanks to Anne! I was kept up to date of when my technician would arrive. Technician (Michael) gave great recommendations and advice about my two ovens which... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de réparation d'appareils électroménagers

Écrit par l'entreprise

UK's Leading Indoor & Outdoor Cooking Appliance Specialists in Support, Service, Commission and Installation. A Honest and Upfront company providing a trustworthy & reliable service across the UK for over 30 years. At JES we are your experts when it comes to your Indoor and Outdoor cooking appliances. Whether you require support, servicing, commissioning or installation. Whether it is electrical, gas, water or ventilation services. We are on hand to help you, for life.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joint Electrical Services arranged for…the rplacement of a glass surface on our hob.

Joint Electrical Services arranged for the replacement of glass on a hob for us and the work was completed efficiently by the engineer and at short notice to fit in with our schedule. We are very satisfied.

4 avril 2024
Avis spontané
Logo de Joint Electrical Services Ltd

Réponse de Joint Electrical Services Ltd

Hi Phillipa, thank you for taking the time to acknowledge our efforts to support our customers.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Great Contractors

JES were arranged by Bora to fix my hob under warranty. JES were excellent, very professional, friendly and incredibly careful to protect surfaces which I really appreciated. I wish all contractors were like this.

4 avril 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

We aim to be "the best" and go the extra bit to show our customers we care about the service we provide. Thank you for noticing.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Great efficient service

Great efficient service, replaced the item and all is back to working order.

3 avril 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you Christopher. Happy you are up and running again.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

I recently broke a bora hob

I recently broke a bora hob, phoned jes on the Monday, I’m in London, they are in Leicester, advised it was extremely urgent as my clients were moving in and having a dinner party on the Wednesday. Tuesday night they had sent one of their operatives, replaced the glass, carried out all the required tests leaving the hob looking brand new again. From start to finish every person I dealt with was outstanding in their manner, service and professionalism, I cannot recommend the company highly enough.

25 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Roger, We were very happy to help your client be prepared for their dinner party in time. We always do our utmost to perform the highest of standards from the first contact to the engineer visiting the property. So we are delighted you feel we have.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Friendly and efficient service .special…

Friendly and efficient service .special thanks to Anne

25 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you! what more can we say.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Replacement of broken glass on Bora hob

Good communication from the team, who were accommodating on finding a date that worked for both parties. Engineer was prompt, polite and friendly and tidied up beautifully afterwards! Job was completed to a high standard.

26 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Dear Kirsty, good communication and friendly professionalism is a must for us, so thank you for appreciating our efforts.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Our experience with Joint Electrical…

Our experience with Joint Electrical was very pleasant, they are skilled, efficient and excellent at customer service.

29 février 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

We appreciate your recognition of our whole team from first contact to completion of the appliance repair.
Check out our service plans on the website; www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

The guys were excellent

The guys were excellent. Friendly, efficient and very knowledgeable about Bora hobs. They knew exactly what to do in order to fix it.

20 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you Marina for your comments. Our engineers are constantly training and updating their knowledge on appliances.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Can't fault

Great communication, worked around my schedule. Did the job perfectly.

19 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you Martine for your acknowledgement of our efforts to accommodate customers needs.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Really great service from start to…

Really great service from start to finish. Knowledgable staff and fixed my issues with my Bora hob. Really pleased and would definitely recommend.

6 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Chris
Your recommendation is greatly appreciated from all of us at JES.
Check out our service plan on the website; www.jointes.co.uk

Noté 5 sur 5 étoiles

Amazing service

The Reception Team (Anne) and both the engineers who visited were exceptional. The work took much longer than anticipated but both of them patiently managed to replace the faulty part successfully.

13 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you for your recognition of the whole JES team. We are pleased you were happy with us.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Couldn't be happier

Couldn't be happier. The two lads were prompt, polite, clean and knowledgable. Not only did they fix the issue with our Bora products - they were also helpful explaining a few things we were unaware of.
Would highly recommend JES Ltd if requiring their skills.

11 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Barny, our engineers have asked me to thank you for your generous feedback.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Great communication

Great communication, engineer arrived on time and with everything needed. All carried out very efficiently.

7 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you for recognising the whole of the JES team from start to finish of your service visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Really helpful engineer who went above…

Really helpful engineer who went above and beyond to help me with issues with my Bora hob.

6 mars 2024
Avis spontané
Logo de Joint Electrical Services Ltd

Réponse de Joint Electrical Services Ltd

We appreciate your comments in your feedback.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Great service and nice people business…

Great service and nice people business wide. The Bora system is tricky to access but the engineer worked amazingly well in a tight space to fix the issue without having to remove it from the concrete top. Highly recommended .

6 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Paul, we are delighted you were happy with the service of JES.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Really good service repairing my Bora…

Really good service repairing my Bora kitchen hob. They were extremely knowledgeable and did a thorough job, testing everything was working correctly after. The guys were polite and professional, and Anne who works in the office was also helpful and ensured everything ran smoothly. I would highly recommend.

5 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Hi Graham
Thank you for your feedback and picking up the professionalism of our engineers. Happy to have helped.
Check out our service plans on the website:www.jointes.co.uk

Anne Steele
Operations Administartor

Noté 5 sur 5 étoiles

Very professional company

Very professional company, arrived on time and completed the work promptly. Recommended.

1 mars 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Thank you for recognising we at JES aim to be professional at all times with our customers.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Great service super efficient

We’re so quick at responding to our issues and had the tools and correct parts to fix the problem at the house.

29 février 2024
Avis spontané
Logo de Joint Electrical Services Ltd

Réponse de Joint Electrical Services Ltd

Thank you for the positive comments from your service visit.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

Noté 5 sur 5 étoiles

Excellent Service and Work

The engineers arrived at the time we were given and inspired confidence throughout. They were extremely tidy whilst working and were able to quickly fix the error codes on my Bora hob. When that was complete they tidied up properly and gave the hob top a clean so we couldn’t even tell they had been, apart from the fact the hob is now working as it should. Pleasant, professional engineers and excellent communication with head office.

28 février 2024
Avis spontané
Logo de Joint Electrical Services Ltd

Réponse de Joint Electrical Services Ltd

We at JES are grateful for your feedback and positive comments regarding your service visit.
Check out our service plans on the website: www.jointes.co.uk

Noté 5 sur 5 étoiles

I strongly recommend JES for their…

I strongly recommend JES for their professional and dedicated work, they have been helpful and decisive all throughout. Great team of experienced and highly skilled engineers. Well done Simon and his team!

22 janvier 2024
Avis spontané
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Réponse de Joint Electrical Services Ltd

Your recommendation is greatly appreciated by all of the team.
Check out our service plans on the website: www.jointes.co.uk

Anne Steele
Operations Administrator

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