Westgate Branch, Gloucester. Good range of items, generally good customer service ( 1 lady is less than helpful or happy, but I just avoid her), good range of cat toys. Wish you sold Royal Canin in... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 2 Westgate Retail Park, St Oswalds Road, GL1 2TF Gloucester, GB
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Lisez les avis des autres
Always a lovely experience coming into store. Your staff are super friendly and very helpful with answering any questions I have. We particularly love the older guy on the till. I brought my two chi... Voir plus
I absolutely love the staff at Gloucester store. They are very informative, helpful and passionate about pets. I’ll always have a little chat with them at checkout and always leave feeling really happ... Voir plus
Great store. The staff in Gloucester are particularly good and always happy and willing with to help. I always leave with a smile.
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Unit 2 Westgate Retail Park, St Oswalds Road, GL1 2TF, Gloucester, Royaume-Uni
- 01452 303393
4,8
Excellent
1 k avis
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Great store
Great store. The staff in Gloucester are particularly good and always happy and willing with to help. I always leave with a smile.
21 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Westgate Branch
Westgate Branch, Gloucester.
Good range of items, generally good customer service ( 1 lady is less than helpful or happy, but I just avoid her), good range of cat toys.
Wish you sold Royal Canin in individual sachets rather than just in bulk.
Love the charity basket, great idea.
12 juin 2026
Avis spontané
Réponse de Jollyes The Pet People - Gloucester
We are so glad you appreciate our range of items and cat toys. We'll consider your feedback about Royal Canin sachets. We love the charity basket too!
Réponse de Jollyes The Pet People - Gloucester
Thank you for your feedback.
Shop very clean and tidy
Shop very clean and tidy, staff always helpful.
The only thing is, they encourage customers to join their loyalty club then don't explain exactly what the points system is all about.
15 janvier 2026
Réponse de Jollyes The Pet People - Gloucester
We appreciate your feedback and are glad you find our shop clean and our staff helpful. We'll address making the loyalty program details clearer for everyone.
Decent quality own brand & good advice.
Always friendly staff (in Gloucester store).
Their own brand dog food is rated 60 plus % on All About Dog Food site which is pretty good. I'd like to see more high end animal foods in the store & less of the cheap rubbish if they really care about animal welfare.
Prices are pretty good generally.
7 avril 2026
Réponse de Jollyes The Pet People - Gloucester
We appreciate your feedback about our Gloucester store's friendly staff and our dog food quality. We'll consider your suggestion to include more high-end animal foods. Thank you for your comments on our prices.
Knowledge and helpful
So very helpful when enquiring about a new product full of knowledge really appreciated it
20 février 2026
It’s always a pleasure staff are always…
It’s always a pleasure staff are always helpful and polite
23 février 2026
Staff are always super friendly and…
Staff are always super friendly and helpful
Exceptional customer service. That's why I shop there
21 février 2026
Always great customer service nothing…
Always great customer service nothing too much trouble. Great products too
14 février 2026
Phoned up and reserved bags of cat…
Phoned up and reserved bags of cat litter to collect later.All fine and bags v good value.
6 février 2026
Fabulous friendly staff
Fabulous friendly staff, well stocked, easy to find products that are good value and offers and easy to access and park
5 février 2026
We are in our late 70s
We are in our late 70s, with mobility issues, and we always get help to take/load large bags to our car. Many thanks!
5 février 2026
The staff are always polite
The staff are always politeand friendly. If you need any help they are there to advice you. They know what they are on about
Prices and offers are always very good
30 janvier 2026
Jollyes review
Jollyes have an excellent choices of all pet food and also a vet clinic .
The staff are a jolly bunch to.
keep up the good work
25 janvier 2026
Lifestyle products
Hi
All good with the exception can never purchase the Lifestyle Grain free Salmon 7 trays in store - never in stock and have tried on several different occasions
25 janvier 2026
Staff were very helpfull
24 janvier 2026
Chris and Lucy
I went into the Gloucester shop 21 st January and Chris served me, what a friendly and knowledgeable person he is a credit to the company always upbeat and loves his job.
Lucy too was helpful regarding my app for Jollyes. Both were so friendly
21 janvier 2026
Great prices,good selection of dog &…
Great prices,good selection of dog & guineapig products
20 janvier 2026
Stopped selling all loose bird feed
Stopped selling all loose bird feed. Assistant not overly helpful.
14 janvier 2026
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