All eventually worked. However having entered “personalised” details for the plaque TWICE both times the info was ‘lost’. Which was very frustrating! Not sure why this occurred - eventually sorted.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bought a Times newspaper for a 70th birthday present and the recipient was delighted with their unique gift. Delivered in a timely manner also.
L'entreprise a répondu
I received such a lovely, handwritten note with my order explaining what I’d received and the lengths they’d gone to to source my order. Such an amazing touch. The recipient was amazed by the gift!... Voir plus
L'entreprise a répondu
I’m rating this survey a five star because of the quality of the product. I have purchased six Tilly pig piggy banks and they were a big hit with the parents. It’s a great way to teach this next gener... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jonny's Sister is your go-to for unique and personalised gifts that create a lasting impression. Our mission is to make gifting more meaningful by providing a diverse collection of bespoke items for every occasion. We specialise in crafting a wide range of thoughtfully designed products, from custom-made homeware to embroidered apparel, ensuring you find the perfect present for everyone you love. Whether you're celebrating a milestone like an 18th or 60th birthday, a christening, a new home, or a wedding, our collection has something special. We offer memorable gifts for him, her, mum, dad, grandparents, and even for babies and children. Our products include everything from personalised travel accessories and insulated cooler bags for the frequent traveller to bespoke letter cushions and gardenware for the home lover. We even have personalised kids animal jumpers and gifts for baking and sports lovers. Every one of our sentimental gifts is a unique creation, handcrafted with care. We use high-quality engraving and embroidery to ensure your gift is not only one-of-a-kind but also built to last. We are dedicated to helping you create a heartfelt gift that will be cherished forever. Explore our collection of bespoke gifts today and discover how easy it is to find the perfect gift for every special occasion.
Discover Jonny's Sister!
Écrit par l'entreprise
- Jonny's Sister is your go-to for unique and personalised gifts. We offer a diverse range of items for every occasion, including bespoke accessories, homeware, and lifestyle products. Our collection features everything from travel bags and embroidered cushions to gardenware and amazing wedding gifts. We're dedicated to helping you create the perfect, one-of-a-kind gift that leaves a lasting impression.
Our Promise
FREE Delivery Worldwide
Yes – we offer free delivery worldwide!
Free delivery thresholds:
UK: Over £50
Europe: Over €130
USA & Canada: Over $100
Australia: Over $200
Hong Kong, China, New Zealand & Rest of World: Over $150
Tip: If your order is just under the threshold, adding one more item could qualify you for free shipping!
Coordonnées de contact
PO Box 9438, BH15 9HR, Poole, Royaume-Uni
- support@jonnyssister.com
- jonnyssister.com
Discover amazing gifts today
4,4
Excellent
207 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Jonny's Sister
Holiday,
We're happy to hear that you find the quality to be really nice and as described. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Excellent customer service
I have bought 4 Tilly pigs for my grandchildren and have been very happy the last one came with a crack they sent me another one which had more cracks the 3rd one they sent me was perfect. Customer service was amazing they never asked me to send them and never charged me I did however send them pictures of the damage would definitely recommend this company
9 février 2026
Réponse de Jonny's Sister
Mrs Rogers,
We're happy to hear that you are pleased with the Tilly pigs and our customer service. We appreciate you bringing the issue to our attention and sending us pictures of the damage. Thank you for recommending us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
I have ordered from Jonny Sister before…
I have ordered from Jonny Sister before and the product had the wow factor. However, I share some other reviewers concerns. I am a returning customer that ordered over the weekend when they were closed. I realised very quickly I needed to change the wording on my Blue Plague. I have msg them 3 times with the same automated A1 response. I have also sent a Email direct, again with the same response that some will be in touch. I even gave my phone number as they do not have a customer service phone number. That was Sunday. Monday afternoon still no response and I do not know if they have changed the wording on my original order which is concerning. Lovely products but the customer service as others have commented is lacking. As I write I am still waiting for a response after now 4 attempts to contact them to see if my order has been changed. Frustrating is not the word!
16 février 2026
Avis spontané
Réponse de Jonny's Sister
M Edwards.,
We appreciate you taking the time to share your experience. We're sorry to hear that our customer service did not meet your expectations, especially regarding your order change request. We value your feedback as a returning customer and will use it to improve our communication.
We have sent you an email .When you have a moment, please feel free to reply to that email so we can resolve this for you as quickly as possible.
Jonny's Sister Team
Réponse de Jonny's Sister
Hello,
We're happy to hear that your item arrived in perfect condition during your last service. Thank you for your positive feedback; it means a lot to us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Réponse de Jonny's Sister
Cheryl,
Thank you so much for your kind words we’re so pleased to hear the item was perfect for such a special occasion!
We hope it made a truly memorable christening gift 💛
The Koin Club Team
🌟⭐️🌟⭐️🌟 family love it 🫶🏼 thank you 🤙🏼
Easy to use and make your template on the website, easy to order.
I can’t believe the price, the plaque is perfect, 10 out of 10 (the only thing I would ask for and if possible, holes to be pre-drilled if you wanted it wall mounted).
All in all a fantastic job, quick with the post too, definitely recommend to friends and family.
🌟⭐️🌟⭐️🌟
26 janvier 2026
Réponse de Jonny's Sister
Simon,
Thank you so much for this wonderful review! 🌟 We're absolutely delighted to hear you found the site easy to use and loved your plaque it’s fantastic to know it made such a great impression!
We really appreciate your suggestion about pre-drilled holes for wall mounting that’s really helpful feedback, and we’ll be sure to share it with our product team.
Thanks again for recommending us it truly means a lot! 😊
The Koin Club Team
Fast delivery great christening present.
19 janvier 2026
Réponse de Jonny's Sister
Sian ,
We're happy to hear that the delivery was fast and it was a great christening present. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Réponse de Jonny's Sister
Michael,
Thank you for the great review! We're so glad you loved the product and fast delivery.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Lovely Tilly Pig money box
Lovely Tilly Pig money box
Beautiful smdesign
Great delivery
No problems at all
16 janvier 2026
Réponse de Jonny's Sister
Katie ,
We're happy to hear that you find the Tilly Pig money box lovely and appreciate the design. We're also glad the delivery went smoothly for you.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Excellent product
Excellent product, loved the look and feel of the letter pillows. The delivery was a bit slow though.
13 janvier 2026
Réponse de Jonny's Sister
Bilyana ,
We're happy to hear that you loved the letter pillows! We appreciate your positive feedback regarding the product's look and feel. We'll review our delivery process.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Great- personalised letters are adorable
Adore the letters! Bought one for my son and quickly followed up with the same as a gift for a friend.
10 septembre 2025
Réponse de Jonny's Sister
AD,
We're so happy to hear that you adore the letters! It means a lot to us that you loved them enough to share them with a friend. Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Really excellent product
Really excellent product - my friend absolutely loved the personalised sign and it is a really talking point. Great quality at a reasonable price.
7 août 2025
Réponse de Jonny's Sister
Kathryn ,
We're happy to hear that your friend loved the personalized sign! It's great to know it's a talking point and that you found the quality excellent at a reasonable price. Thanks for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Great products!
29 décembre 2025
Réponse de Jonny's Sister
Aya,
Thank you so much for your lovely review — we’re so pleased you’re happy with your products! It really means a lot to us. 😊
Jonny's Sister
Réponse de Jonny's Sister
Hugo,
We're happy to hear that you had a great experience with our fast service and product. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Material quality is good but zip and…
Material quality is good but zip and holders are average quality not worth for price could get better bags in Amazon and other sites for same price
24 décembre 2025
Réponse de Jonny's Sister
Kiran
Thanks for taking the time to leave a review — we really appreciate your honest feedback. It’s great to hear you were pleased with the material quality, though we’re sorry to hear the zip and holders didn’t meet your expectations. Your thoughts are genuinely helpful, and we’ll make sure to pass them on to our product team as we’re always looking for ways to improve.
The Koin Club Team
Very disappointing
My order was placed on the 11th of December, after many emails, I was told that another money box was being sent, the money went straight from my account but I still have not received anything. Very poor customer service. As I said in one of my emails, no wonder so many people order from Amazon, so reliable and extremely quick service, this what I get for supporting a small company and paying for the postage.
12 décembre 2025
Réponse de Jonny's Sister
Amanda ,
We are very sorry to hear that you have not received your order and that our service did not meet your expectations. We appreciate you bringing this to our attention. We'll investigate what happened with your order and work to improve our process with our delivery Carrier.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Very well done
Very well done . Great presentation. Exceeded my expectations. Fast delivery . Certainly made a great present .
23 décembre 2025
Réponse de Jonny's Sister
Hello,
We're happy to hear that you were pleased with the presentation and fast delivery. It's great to know it made a wonderful present and exceeded what you expected.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Fantastic service
I ordered a Tilly piggy bank a few days before Christmas thinking I could gift it a little late. It arrived well packaged on Christmas Eve. How brilliant is that. Thank you ☺️
22 décembre 2025
Réponse de Jonny's Sister
Mrs Joanne,
We're happy to hear that the Tilly piggy bank arrived well-packaged on Christmas Eve! We appreciate you taking the time to share your positive experience with us. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Did not make Christmas deadline.
16 décembre 2025
Réponse de Jonny's Sister
Joyce,
We regret that your order missed the Christmas delivery. We appreciate your feedback, and we'll review our delivery process.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Lovely items and a great customer experience
The items I ordered were sent promptly and arrived well packaged. Unfortunately one was damaged but this was prior to transit. I reached out to the customer support and was helped by a kind team member who dispatched a replacement item that arrived on Christmas Eve. Huge thanks to Kelly for helping me!
20 décembre 2025
Réponse de Jonny's Sister
Georgie W,
We're happy to hear that your order was sent promptly and arrived well-packaged. We're sorry one of the items was damaged before it was sent. We appreciate you reaching out to our support team, and we're glad a replacement arrived on Christmas Eve. Thanks for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
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