All eventually worked. However having entered “personalised” details for the plaque TWICE both times the info was ‘lost’. Which was very frustrating! Not sure why this occurred - eventually sorted.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bought a Times newspaper for a 70th birthday present and the recipient was delighted with their unique gift. Delivered in a timely manner also.
L'entreprise a répondu
I received such a lovely, handwritten note with my order explaining what I’d received and the lengths they’d gone to to source my order. Such an amazing touch. The recipient was amazed by the gift!... Voir plus
L'entreprise a répondu
I’m rating this survey a five star because of the quality of the product. I have purchased six Tilly pig piggy banks and they were a big hit with the parents. It’s a great way to teach this next gener... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jonny's Sister is your go-to for unique and personalised gifts that create a lasting impression. Our mission is to make gifting more meaningful by providing a diverse collection of bespoke items for every occasion. We specialise in crafting a wide range of thoughtfully designed products, from custom-made homeware to embroidered apparel, ensuring you find the perfect present for everyone you love. Whether you're celebrating a milestone like an 18th or 60th birthday, a christening, a new home, or a wedding, our collection has something special. We offer memorable gifts for him, her, mum, dad, grandparents, and even for babies and children. Our products include everything from personalised travel accessories and insulated cooler bags for the frequent traveller to bespoke letter cushions and gardenware for the home lover. We even have personalised kids animal jumpers and gifts for baking and sports lovers. Every one of our sentimental gifts is a unique creation, handcrafted with care. We use high-quality engraving and embroidery to ensure your gift is not only one-of-a-kind but also built to last. We are dedicated to helping you create a heartfelt gift that will be cherished forever. Explore our collection of bespoke gifts today and discover how easy it is to find the perfect gift for every special occasion.
Discover Jonny's Sister!
Écrit par l'entreprise
- Jonny's Sister is your go-to for unique and personalised gifts. We offer a diverse range of items for every occasion, including bespoke accessories, homeware, and lifestyle products. Our collection features everything from travel bags and embroidered cushions to gardenware and amazing wedding gifts. We're dedicated to helping you create the perfect, one-of-a-kind gift that leaves a lasting impression.
Our Promise
FREE Delivery Worldwide
Yes – we offer free delivery worldwide!
Free delivery thresholds:
UK: Over £50
Europe: Over €130
USA & Canada: Over $100
Australia: Over $200
Hong Kong, China, New Zealand & Rest of World: Over $150
Tip: If your order is just under the threshold, adding one more item could qualify you for free shipping!
Coordonnées de contact
PO Box 9438, BH15 9HR, Poole, Royaume-Uni
- support@jonnyssister.com
- jonnyssister.com
Discover amazing gifts today
4,4
Excellent
207 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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excellent product!!!I ordered a blue…
excellent product!!!I ordered a blue plaque for my son.Easy order system and the plaque was with me within 5 days.Very pleased with the reulting product.Will be ordering again.
good job well done.
13 novembre 2025
Réponse de Jonny's Sister
John,
We're happy to hear that the ordering process was easy and the blue plaque arrived quickly! We appreciate your positive feedback on the product and are glad you're pleased with the result. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Piggy banks
I ordered three of the piggy banks and I absolutely love them. Great quality, very well packaged, beautifully printed themes and all at a very reasonable price. They will make great Christmas gifts and I will definitely be ordering from Jonny’s Sister in the near future. Customer service is also 10/10.
20 novembre 2025
Avis spontané
Réponse de Jonny's Sister
Lleucu,
We're happy to hear that you love the piggy banks! It's great to know the quality, packaging, and themes met your expectations, especially at that price. We appreciate your kind words about our customer service and your future order plans.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Very easy to order and prompt delivery.
Very easy to order and prompt delivery.
Great price too.
Thanks
6 novembre 2025
Réponse de Jonny's Sister
Jacqui ,
We're happy to hear that you found our ordering process easy and our delivery prompt. We appreciate your positive feedback and thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
I had a great experience with Jonny’s…
I had a great experience with Jonny’s Sister customer service. I had a personalised product that hadn’t come out properly and they couldn’t have sorted the issue out quicker. As special shout out to Moises who was incredibly helpful.
Will definitely recommend the company!
Thank you
Seann
3 novembre 2025
Réponse de Jonny's Sister
Sean Mac Rory,
We're happy to hear that our customer service resolved the issue with your personalized product so quickly. We appreciate your recommendation and are so glad you enjoyed your experience. Thank you for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Réponse de Jonny's Sister
Liz,
We're happy to hear that you received your order quickly and that it met your expectations. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Website stock
I placed an order for 3 items, their website said all my items were in stock. After waiting for 3 weeks for my order to be shipped, as it said one of my items was a pre-order, I contacted them only to find out that the item had actually been discontinued. If I hadn’t chased it I’m not sure how long I would have waited for my order to be shipped as they did not inform me of the discontinued item. On a positive note once I had managed so speak to someone and not just an AI agent I managed to swap the item and received my order a couple of days later.
31 octobre 2025
Réponse de Jonny's Sister
Bev,
We appreciate you taking the time to share your experience. We're sorry to hear about the delay and the issue with the discontinued item. We're glad you were able to resolve the issue and receive your order quickly after speaking with someone.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
It would be nice if items were packaged…
It would be nice if items were packaged with some of the branding.
28 octobre 2025
Réponse de Jonny's Sister
Jenny,
Thank you for your feedback. We appreciate your suggestion about including branding in our packaging and will consider it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Exactly what I needed for my gift
Exactly what I needed for my gift, easy, to design, quick delivery
28 octobre 2025
Réponse de Jonny's Sister
Tom,
We're happy to hear that our product met your needs! Thank you for your positive feedback regarding the design process and fast delivery.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Bought a Heritage plaque for my mum
Bought a Heritage plaque for my mum. Quickly delivered and very happy with product. I look forward to her reaction when I give it to her in NZ.
28 octobre 2025
Réponse de Jonny's Sister
Gilbert,
We're happy to hear that the Heritage plaque was delivered quickly and that you are pleased with it. We look forward to your mum's reaction when you give it to her in NZ! Thanks for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Great Customer Service
The personalised apron I ordered had a spelling mistake which turned out to be a typing error on my part on the online order form. However, after flagging my issue, I received a fast track response apologising and committing to send a replacement apron free of charge.
27 octobre 2025
Réponse de Jonny's Sister
John,
We appreciate you taking the time to share your experience. We're glad we could quickly resolve the issue with your personalized apron and provide a replacement at no extra cost. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Perfect thanks
The bag is beautiful and of a really good size. It arrived in good time and looked very much like the picture. All in all just what was needed, thanks
13 octobre 2025
Réponse de Jonny's Sister
Helen,
We're happy to hear that the bag met your expectations! We appreciate you letting us know that it arrived promptly and matched the picture. Thanks for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Bit disappointed
Lovely blanket but a bit disappointed the wording isn't sewn in and is just printed on top. Also that such a pricey item didn't come in a box - when clearly it's a present for someone. I think £80 is a lot bearing these two things in mind.
26 octobre 2025
Réponse de Jonny's Sister
Paula,
We appreciate your feedback on the blanket. We're sorry the printed wording and lack of gift packaging didn't meet your expectations. We'll review your comments as we consider improvements. Thank you for bringing this to our attention.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
I love these blankets so much
I love these blankets so much. They look really smart and the delivery was so quick’
24 octobre 2025
Réponse de Jonny's Sister
Kelly,
We're so happy to hear that you love the blankets and that they look smart! We're also glad the delivery was quick. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Don’t worry like I did!!
Customers should be aware that when they place your order, the confirmation email shows the ‘example’ plaque, so I thought that was what I was going to receive. I immediately emailed customer support and they reassured me that was not the case. They responded within minutes, the plaque I received is PERFECT.
Maybe the IT peeps should warn customers this happens????
23 octobre 2025
Réponse de Jonny's Sister
Chrissie,
We appreciate your feedback and are glad the plaque is perfect. We'll look into the confirmation email issue you encountered. It's great to know our support team could quickly reassure you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Réponse de Jonny's Sister
Drew,
I’m really sorry to hear about your recent experience and appreciate you taking the time to share your feedback.
We would love the opportunity to understand more about what went wrong and see how we can make things right.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
First class. all we could have hoped for and…
Was all we could have hoped for and more. Very well presented. We are very pleased withe it. It will be a real surprise for the intended recipient.
20 octobre 2025
Réponse de Jonny's Sister
john pottinger,
We're happy to hear that the presentation met your expectations. It is wonderful that you are pleased with your purchase, and we appreciate your positive feedback. We hope the recipient loves it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
BRILLIANT!!
Ordered a heritage sign, came fast and looked really professional thanks!
18 octobre 2025
Avis spontané
Réponse de Jonny's Sister
Hugues,
We're happy to hear that your heritage sign arrived quickly and met your expectations for professional quality. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Beautiful keepsake
Ordered a personalised gift for my husband, he loved it! Arrived in good time and very good quality. Beautiful keepsake
9 octobre 2025
Avis spontané
Réponse de Jonny's Sister
Ails,
We're happy to hear that your personalized gift was a success! It's wonderful to know that it arrived promptly and the quality met your expectations. Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Loved the blue plaque
I bought a blue plaque for my Dad's birthday, arrived in perfect condition within 2 days! My Dad loved it too.
22 septembre 2025
Avis spontané
Réponse de Jonny's Sister
Rachel,
We're happy to hear that the blue plaque arrived quickly and in perfect condition for your Dad's birthday! We appreciate you sharing that he loved it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Superb
Efficient, delivered promptly, durable hard-wearing weather-resistant material, you would be forgiven for mistaking them to be an official English Heritage plaque!
16 octobre 2025
Réponse de Jonny's Sister
Philip,
We're happy to hear that our product was delivered promptly and that its durable, weather-resistant material met your expectations. Thank you for your positive feedback; we appreciate it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
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