All eventually worked. However having entered “personalised” details for the plaque TWICE both times the info was ‘lost’. Which was very frustrating! Not sure why this occurred - eventually sorted.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Bought a Times newspaper for a 70th birthday present and the recipient was delighted with their unique gift. Delivered in a timely manner also.
L'entreprise a répondu
I received such a lovely, handwritten note with my order explaining what I’d received and the lengths they’d gone to to source my order. Such an amazing touch. The recipient was amazed by the gift!... Voir plus
L'entreprise a répondu
I’m rating this survey a five star because of the quality of the product. I have purchased six Tilly pig piggy banks and they were a big hit with the parents. It’s a great way to teach this next gener... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jonny's Sister is your go-to for unique and personalised gifts that create a lasting impression. Our mission is to make gifting more meaningful by providing a diverse collection of bespoke items for every occasion. We specialise in crafting a wide range of thoughtfully designed products, from custom-made homeware to embroidered apparel, ensuring you find the perfect present for everyone you love. Whether you're celebrating a milestone like an 18th or 60th birthday, a christening, a new home, or a wedding, our collection has something special. We offer memorable gifts for him, her, mum, dad, grandparents, and even for babies and children. Our products include everything from personalised travel accessories and insulated cooler bags for the frequent traveller to bespoke letter cushions and gardenware for the home lover. We even have personalised kids animal jumpers and gifts for baking and sports lovers. Every one of our sentimental gifts is a unique creation, handcrafted with care. We use high-quality engraving and embroidery to ensure your gift is not only one-of-a-kind but also built to last. We are dedicated to helping you create a heartfelt gift that will be cherished forever. Explore our collection of bespoke gifts today and discover how easy it is to find the perfect gift for every special occasion.
Discover Jonny's Sister!
Écrit par l'entreprise
- Jonny's Sister is your go-to for unique and personalised gifts. We offer a diverse range of items for every occasion, including bespoke accessories, homeware, and lifestyle products. Our collection features everything from travel bags and embroidered cushions to gardenware and amazing wedding gifts. We're dedicated to helping you create the perfect, one-of-a-kind gift that leaves a lasting impression.
Our Promise
FREE Delivery Worldwide
Yes – we offer free delivery worldwide!
Free delivery thresholds:
UK: Over £50
Europe: Over €130
USA & Canada: Over $100
Australia: Over $200
Hong Kong, China, New Zealand & Rest of World: Over $150
Tip: If your order is just under the threshold, adding one more item could qualify you for free shipping!
Coordonnées de contact
PO Box 9438, BH15 9HR, Poole, Royaume-Uni
- support@jonnyssister.com
- jonnyssister.com
Discover amazing gifts today
4,4
Excellent
207 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Jonny's Sister
Mariyans,
We're happy you find them cute and appreciate your feedback about the size. We'll consider this for future products.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Very quick turnaround from ordering to…
Very quick turnaround from ordering to delivery of product
18 décembre 2025
Réponse de Jonny's Sister
Simon,
We're happy to hear that you received your order quickly. We appreciate you taking the time to leave us this positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Well impressed
Ordered , delivered on time for Xmas , so happy with the bag . Wonderful customer service.
18 décembre 2025
Réponse de Jonny's Sister
Jana,
We're so happy to hear that the bag arrived on time for Christmas and that you are pleased with it! We appreciate your kind words about our customer service.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Delivered successfully even during the…
Delivered successfully even during the busy festive period. Totally satisfied with the final product. Very happy.
16 décembre 2025
Réponse de Jonny's Sister
Mr Thomas,
We're happy to hear that you were totally satisfied with the product and our delivery service, even during the busy festive period. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Really easy to order
Really easy to order. Delivery was quick and the product is exactly what I wanted.
15 décembre 2025
Réponse de Jonny's Sister
Hi Carole,
We're happy to hear that ordering was easy, delivery was quick, and the product met your expectations. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Good service and nice present
2 décembre 2025
Réponse de Jonny's Sister
Hi Mike,
We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it a lot.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Great product
Great product - personalised apron. Good quality, washes well, got a pocket. Simple to order and personalise. Met expectations.
2 décembre 2025
Réponse de Jonny's Sister
Hi Suzanne,
We're happy to hear that you are pleased with the personalized apron's quality, washability, and pocket! We appreciate your positive feedback regarding the simple ordering process.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Réponse de Jonny's Sister
Gareth,
Thanks so much for your kind words! We're really pleased to hear you had a very good experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
A delightful company to deal with
A delightful company to deal with! Ordered 4 money boxes which were fab but unfortunately 2 items had the savings booklet missing. This was rectified very efficiently and politely. I would recommend this lovely company if you want unique gifts and excellent customer service.
9 décembre 2025
Réponse de Jonny's Sister
Judith,
We're happy to hear that you found our money boxes fabulous and our service excellent! We appreciate your positive feedback and are so glad we could efficiently resolve the missing booklet issue. Thank you for recommending our unique gifts!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Very competitive price with additional…
Very competitive price with additional special offers. Very good value
28 novembre 2025
Réponse de Jonny's Sister
Joanne,
We're happy to hear that you found our pricing competitive and a great value. Thank you for your positive feedback and for taking the time to share.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Ordered the princess piggy bank for my…
Ordered the princess piggy bank for my 4 week old Granddaughter.
It arrived very quickly. Very well packaged..I absolutely love it.
8 décembre 2025
Réponse de Jonny's Sister
Sandie,
We're happy to hear that the princess piggy bank arrived quickly and in excellent condition for your granddaughter. We appreciate your positive feedback and are glad you love it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Nice product but bad customer service experience and unexpected customs charges
The piggy bank itself is nice. However, it was delivered internationally and while it normally should be below the threshold for customs charges, there was no customs declaration on the package so I had to pay a €15 customs charge. I contacted the company about the extra charge and was fobbed off with a series of AI-generated responses.
2 décembre 2025
Réponse de Jonny's Sister
Helen,
We appreciate your feedback on the piggy bank. We're sorry you experienced customs charges due to the lack of a customs declaration. We'll investigate this issue to improve our international deliveries. We also regret that our responses felt impersonal.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
First class service!
A wonderful product (blue plaque) & faultless service. I had ordered two identical items by mistake due a glitch in shopify.
After contacting Jonnys sister direct the issue was sorted swiftly & money also refunded swiftly!!
Excellent!
4 décembre 2025
Réponse de Jonny's Sister
Granny J,
We're glad you enjoyed the blue plaque and that the ordering issue was resolved quickly. We appreciate your positive feedback regarding our service. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
So disappointed
So disappointed. When I placed the order delivery was stated at Tuesday. One week later and no order! I’ve emailed customer service who were initially helpful but now no product and no response. Was purchased as a special gift and now no time for replacement.
…
Thank you for your reply - I have received the order and it’s just what I was hoping for. Great product, some issues with communication and delivery - thank you
2 décembre 2025
Réponse de Jonny's Sister
Jo,
We're very sorry to hear about the trouble with your order and the lack of communication. We appreciate you bringing this to our attention. We'll investigate what happened and work to prevent similar issues in the future. Thank you.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Speedy delivery of a fantastic product
Speedy delivery of a fantastic product. The quality is great.
28 novembre 2025
Réponse de Jonny's Sister
Stephanie,
We're happy to hear that you received your product quickly and that you are satisfied with its great quality. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Communication was great
25 novembre 2025
Réponse de Jonny's Sister
Irene,
We really appreciate your kind words! 😊 we’re so pleased to hear you were happy with the communication.
Let us know if there’s anything we can help with in the future.
Jonny's Sister Team
Réponse de Jonny's Sister
Ailie,
We're so happy to hear that you appreciate our plastic-free packaging. Thank you for your positive feedback and support!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Chuffed to bits!
My girlfriend loved the blue plaque I bought her for her birthday. It is of superb quality and looks fantastic. I was really impressed with the whole experience from Jonny's Sister. From selection to ordering to delivery, it was a real pleasure :-)
18 novembre 2025
Réponse de Jonny's Sister
James,
We're happy to hear that your girlfriend loved the blue plaque! We're so glad you were impressed with the quality and that it looks fantastic. It's great to know that you found the entire experience a real pleasure. Thanks for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Great customer service
Great customer service, fast delivery and a really lovely bag.
18 novembre 2025
Réponse de Jonny's Sister
Sarah,
We're happy to hear that you received great customer service and fast delivery. We're also glad you love the bag. Thanks for your feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Réponse de Jonny's Sister
Gary,
We're happy to hear that you are pleased with the bag's quality and price, and that delivery was prompt. Thank you for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
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