Jonoknife Avis 

65
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

We bought a JonoKnife at the BBC Good Food Exhibition in June. The salesman (?) was brilliant as is the knife. It glides through bread cutting accurate slices as thin as you might ever want. No press... Voir plus

Noté 5 sur 5 étoiles

Sheer opulence withing the realms of cutting loaves of bread. As a gentlman who loves fancy sourdough, carpentry and precision equipment, this carbon steel bladed walnut knife with an oak ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are absolutely thrilled with the incredible bread knife and board handcrafted by Jonoknife! Jono’s craftsmanship is second to none – the knife cuts through bread like a dream, with precision an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband was given the Jono knife and board for Christmas which he loved as I make sourdough occasionally. He was so pleased with it that I decided to order another set for my friend who makes sourd... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de couteaux
  2. Magasin de plans de travail
  3. Fabrication de couteaux

Écrit par l'entreprise

The JonoKnife is a bread saw handcrafted in Britain. It uses an extra thin Sheffield made blade to slice bread. It slices very crusty and even super soft bread like no other. Also known as a fiddle bow knife or Appalachian bow saw bread knife, the JonoKnife works better than any normal bread knife on the market.


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4,8

Excellent

TrustScore 5 sur 5

65 avis

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4,8

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14 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have received a Jono bread saw as a…

I have received a Jono bread saw as a gift, as an avid sourdough home baker I can say it’s the best thing to slice crusty sourdough, so much better than a regular bread knife! The bread saw slices cleanly, without squashing the loaf, slices are uniform & straight & it is so easy to use! No more wonky slices that you can’t fit in the toaster!!
The build quality is wonderful, the wood is beautifully finished, the blade is so sharp. I like the magnetic guard also!
Thank you for a wonderful product that is everything that it promises!

18 février 2025
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Réponse de Jonoknife

Dear Bev,

Thank you for your wonderful summary! You've perfectly captured why our knives excel at cutting through hard, crusty bread. One of the key aspects lies in our Sheffield-made blades and the high blade tension achieved through our compression technique on the bow handle. This ensures the blade stays straight and true, even when tackling the toughest crusts. Happy slicing!

Noté 5 sur 5 étoiles

Best bread knife ever + amazing service

The jonoknife products are incredibly well considered - The knife is 10 times better than a standard bread knife - cutting incredibly cleanly with very little effort.
The breadboard too is excellent - especially the rubber feet that mean it never slips.
The board arrived slightly damaged in transit and the team were over-and-above helpful in sending me a replacement.

6 janvier 2025
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Réponse de Jonoknife

Thanks so much for the great review Alice! Since sending your first board out we have found a better way of packaging it to reduce the chance of damage in transit so hopefully that is all sorted. Happy slicing!

Noté 5 sur 5 étoiles

Sheer opulence withing the realms of bread slicing

Sheer opulence withing the realms of cutting loaves of bread.

As a gentlman who loves fancy sourdough, carpentry and precision equipment, this carbon steel bladed walnut knife with an oak chopping board is the artisanal gift I didn’t know I needed. Makes morning toast a ritual.

Cuts through the thickest of thick crusts like a a hot knife through butter.

Team really lovely, good comms and customer service.

Have bought one for my brother.

20 janvier 2025
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Réponse de Jonoknife

Thanks so much for the amazing review Mark! I love your use of the word "opulence"! It is indeed our desire at JonoKnife that as many bread lovers as possible will share your experience. Happy slicing!

Noté 5 sur 5 étoiles

We are absolutely thrilled with the…

We are absolutely thrilled with the incredible bread knife and board handcrafted by Jonoknife! Jono’s craftsmanship is second to none – the knife cuts through bread like a dream, with precision and ease, making every slice a joy. The board is equally stunning, blending functionality and artistry seamlessly.

As a gift, this set has truly elevated our kitchen experience, and we couldn’t be happier. It’s not just a tool; it’s a work of art that brings warmth and beauty to our home. Highly recommend Jonoknife to anyone looking for unique, high-quality handmade pieces.

We’re already planning to gift a set to our brother, and even our mum has thought of this as the perfect gift for her sister! 😙☺️💛

17 janvier 2025
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Réponse de Jonoknife

So good to hear your kitchen experience has been truly elevated Trang. Thanks so much for saying so. Happy slicing!

Noté 5 sur 5 étoiles

The only knife you’ll ever need for sourdough bread!

My brother was given one of these excellent knives and recommended it to me. I ordered another for my sister and made a mistake on her postcode. It was just great to see how efficiently this wonderful company dealt with the problem and ensured the knife was delivered. I can’t recommend the knife or the company enough ! Fantastic personalised service and I really really will be telling my friends to buy one !

14 janvier 2025
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Réponse de Jonoknife

Thanks so much for the review Ann. As a small company, customer service and tight quality control on our product are two of the biggest things we use to differentiate ourselves with. Glad to know these things don't go unnoticed! Happy slicing!

Noté 5 sur 5 étoiles

Excellent knife!

My husband was given the Jono knife and board for Christmas which he loved as I make sourdough occasionally. He was so pleased with it that I decided to order another set for my friend who makes sourdough weekly. I know she is going to be thrilled to receive it as it makes cutting bread so much easier. We live in Spain so I did try to research getting something similar locally but nothing quite compared so I've ordered it to be delivered here.

6 janvier 2025
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Réponse de Jonoknife

Thanks so much for your order to Spain! We even had a chap order from Canada in the past who remarked that he collects these things and ours was the finest quality model in his collection. Happy to keep shipping these Internationally when we get feedback like this. Happy slicing!

Noté 5 sur 5 étoiles

Fantastic customer service

Customer service was fantastic and quick to reply when I emailed. Quick shipping.

13 décembre 2024
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Réponse de Jonoknife

Thanks so much Jess. We do our best.

Noté 5 sur 5 étoiles

I love my Jonoknife!

I absolutely love my Jonoknife! I started baking sourdough during lockdown (like a lot of people) and found normal bread knives lacking when it came to slicing my loaves, The thin, sharp blade of the Jonoknife and comfortable wooden handle make it a joy to use and I can now get nice regular slices of sourdough that are not squashed like they were with the other knives

22 novembre 2024
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Réponse de Jonoknife

Thanks for the feedback Steven. The popularity of sourdough has given our business a huge boost indeed

Noté 5 sur 5 étoiles

These knives are absolutely amazing

These knives are absolutely amazing, so sharp for cutting all sorts of bread including sourdough. They look and feel amazing to use.
I was introduced to these by a friend, and I now keep buying more as presents for all my friends and they love them. The Jono love is spreading!
The customer support is also brilliant if you need anything, I received a quick and personal response when I had to change an order, absolutely no problems. Would highly recommend!

28 octobre 2024
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Thanks so much for spreading the "Jono Love" as you say Mary! You are very kind indeed. With much JonoKnife love, please keep it up and happy slicing! :-)

Noté 5 sur 5 étoiles

Excellent bread knife

Used my knife and board today, it was so much easier to cut my bread!

It looks really nice and feels like great it's great quality too!

18 octobre 2024
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Réponse de Jonoknife

Thanks for saying David. Glad to hear we are ticking all the boxes. Happy slicing!

Noté 5 sur 5 étoiles

A brilliant knife

A brilliant knife - a delight to use. Cutting neat thin slices is a doddle, even with squishy things like croissants.

27 août 2024
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Réponse de Jonoknife

"No more squishing" is indeed one of the things we hear said most commonly. Thanks so much Ian!

Noté 5 sur 5 étoiles

Superb product & service

I have literally just received my knife and board from the postman and I am beyond thrilled. Super quick delivery from a Saturday order. Safely and securely packed, it is a well designed piece of kit. Moreover, it delivers exactly what it promises: easy and accurate cutting of that sourdough crust. I just wanted to keep on going! I can't rate it highly enough.

6 août 2024
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Thank you so much Elaine. When the right technique is used (long strokes with less downward pressure) experiences like yours are most certainly the norm. Happy slicing!

Noté 3 sur 5 étoiles

It is disappointing that although the…

It is disappointing that although the Jono knife cuts through the top of a loaf of bread without any difficulty it is no good at cutting the bottom crust, which always tears, leaving an uneven slice.

13 juillet 2024
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Réponse de Jonoknife

Dear Susannah,

We are sorry to hear this. Getting through the bottom of the crust is something that can be done even better than an ordinary bread knife when the correct cutting technique applied as fiddle bow knives work a little differently. Please try the following tips as I am sure they will solve your problem:
1. Move the loaf towards the front of the breadboard (as opposed to the middle or the back)
2. Ensure the bow handle is level when you reach the crust.
3. Crusts differ immensely. When the blades reaches the crust, if your crust is very thick or hard then lift the front of the loaf by a 1/2 inch to create a small angle between the crust and the board.

Please remember we are here to help. We could just as easily help you with any product difficulties you might have or even arrange a return if you just reach out to us. All our contact details can be found at: www.jonoknife.co.uk

Yours sincerely,
Jono and team.

Noté 5 sur 5 étoiles

Purchased the xl jono knife and board

Purchased the xl jono knife and board, extremely happy with performance, blade cuts through my homemade wheat bread easily without mashing down loaf, a little expensive, however well worth the price, jono knife is highly recommended to breadmakers everywhere, high quality, I would order again

13 mars 2024
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Réponse de Jonoknife

Thank you so much for the great feedback Brett! I hope you are still enjoying your knife and board set as much 4 months on. Happy slicing! =D

Noté 5 sur 5 étoiles

I LOVE jono knife

I LOVE jono knife. Bought it last year at bbc gardening world in Beaulieu and it’s the best thing I’ve bought as I make my own bread and it doesn’t collapse while fresh .
What a great product .
Bought it to a friend , who can’t thank me enough for this amazing product .

26 janvier 2024
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Réponse de Jonoknife

Dear Sandrine,

Thank you SOO much for your wonderful feedback! I particularly like the comment, "and it’s the best thing I’ve bought" =D. We have to say though that you are not the first person who we have heard say that and certainly hope that you won't be the last!!

Happy slicing,
Jono and team

Noté 5 sur 5 étoiles

Absolutely LOVE my new bread saw

Absolutely LOVE my new bread saw! I had no idea it was missing from my life before I got it - it's so much easier to use, more accurate, beautiful and durable than a regular bread knife! Customer support was also great when I had a few questions beforehand.

6 février 2024
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Hey Nic!

Thanks so much for your feedback. I know what you mean about having no idea about what you were missing out on - it does kind of ruin the experience of using normal breadknives going forward. So much so that I in fact travel with my knife! ;-)

Happy slicing!
Regards,
Jono and team

Noté 1 sur 5 étoiles

Appalling Company !!!!

Appalling Company !!!!
Told me they could make bespoke knives.
At length went to find out what I wanted, XL Oak, all agreed
Then laser breaks, so no engraving, BUT didn’t tell me it had ruined my knife!
Just sent out any old replacement without even consulting with me!
In fact sent the one I specifically had said I disked everything about it !
It was a Valentines gift, which now is ruined !
Complete lack of empathy and understanding
All they could say was “ there’s a procedure “
Clearly customer satisfaction ranks low on their list !!!
Such a shame as I had said I was going to order more as gifts for my children, well I certainly won’t be doing this !!!!

Thank you for your untruthful response!

Firstly I don’t use the ‘F’ word ! So saying I said it multiple times is beyond preposterous !

I had explicitly said when you sent me the photos of said handles definitely NOT that one as I disliked it because it wasn’t soft and flowing , it was hard and angular !

You did NOT ever say the handle had been damaged, I had never asked you to engrave the handle , just the blade as you offered. So why the handle should break I don’t know, perhaps it’s the poor quality of wood you use ?????

I know of plenty other skilled wood craftsmen who have zero issues with wooden handles breaking , they clearly know their product well, unlike yourselves perhaps???

If the engraving is such an issue for yourselves then perhaps the wisest option is NOT to offer it to customers in the first place !
However seeing as you did offer it, you did say you could do this , then I’m afraid the onus lies with yourselves to follow through what you promise, if you fail you can not expect a customer to be happy with that , especially as it was a special gift
And because you DID say you could do this and you FAILED to follow through your promise, you categorically sent the item I had expressed my utmost dislike for and why , I have been left with no choice BUT to leave a negative review!
Simply because:
* you sent an item I had said I disliked immensely
* you failed to engrave despite claiming you could
* you failed to fulfill any of the requirements you maintained you could
* you ruined a very personal and special gift / occasion
I trust this helps to clarify me review about you and why !!!!

13 février 2024
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Réponse de Jonoknife

Mrs. Mason,

We are very saddened and shocked at this extremely unfair review. I offer the good readers of Trustpilot our experience in dealing with you and how we went over and beyond to try and meet your complicated order requirements which I think any fair-minded person would agree are signs of a company that in fact puts customer satisfaction at the very top of their list!

- At your request we arranged your order via email instead of on our online store. All in all, 29 emails were exchanged to come to understand your very specific requirements and finalise the order.
- Our usual custom engraving option is for max 50 characters on one side of the knife. You wanted about double that and on both sides of the knife. Something we have never done before but once again, made a plan to accommodate your request.
- You wanted to chose the exact handle for your knife. We have never had a customer who wanted to do this but we were happy to help. We sent you photographs of a number of options based on your ideal wood shade and grain pattern descriptions in your emails.
- Our laser engraver broke while trying to engrave the exact handle you chose. This was bad luck for everyone. We hoped that you would understand that this was out of our control.

In your review you said, we "Just sent out any old replacement without even consulting with me!" This statement is false. I emailed you to explain and you replied (email: Feb 8, 2024, 5:47 PM): "Please just send the knife and refund the custom engraving"

Perhaps I could have been clearer that the exact handle you chose had been ruined when the laser broke. For that, I do apologise. We did however not send out "any old replacement". We went through all our stock and found a handle so close in shade and grain pattern to the one you chose in the photo that they were almost indistinguishably different unless placed next to each other.

Mrs. Mason, of course we are vey sorry that we could not meet the exact requirements of your order. We really wish that things had gone to plan as a lot of thought and planning from both our sides went into making up your order. We are equally sorry though, that you met us with such a lack of understanding after an unfortunate equipment failure and after we truly tried our very best to meet your very special order requirements. Instead, you phoned us up and used the F-word multiple times in conversation with us and then left us our first ever less than 5 * review after being in business for 9 years. All very regrettable and unnecessary.

Noté 5 sur 5 étoiles

Just thought I’d let know that I’m…

Just thought I’d let know that I’m super pleased with my knife. Here in France we take our bread very seriously and it’s perfect for the task!
Many thanks

30 janvier 2024
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Réponse de Jonoknife

Thanks so much for letting us know Brigitte! The fact that you took the trouble to order a knife from us all the way over in France makes this even more special.

Happy slicing! =D

Noté 5 sur 5 étoiles

ANYTHING TO MAKE MY WIFE HAPPY

very good package - delivey as planned -good product - what more should i ask? i received the package 4/1/24 ,so it was a good way to start the new year .

4 janvier 2024
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Great to hear! Thanks so much for sharing. So happy you are pleased with the knife. I hope it's still serving as well 6 months on as what it did at the start of the year.

Noté 5 sur 5 étoiles
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Réponse de Jonoknife

Thank you so much for the review Kanda! It's really appreciated by the JonoKnife team. We put a lot of effort into our handcrafted in Britain knives so it's good to hear that the effort is worth it. Happy slicing! :-)

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