with my experience of JAG wraparound care. I have serious concerns regarding communication, staff attitude and, most importantly, safeguarding. On two occasions, my son was not signed in corr... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
absolutely fab!!! the team are so welcoming, have such varied activities and in our location, they do swimming 4 times a week, all in the cost! the team nurture the children to come in with confiden... Voir plus
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Had an interview, went for a work trial, then never heard anything back. I even telephoned the general manager and emailed her. I think it's discourteous to ask candidates to give up their time for a... Voir plus
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Our son has been attending the Barnes JAG after school and holiday clubs regularly since starting primary school. Within a short time the staff made him feel very comfortable. He enjoys the many activ... Voir plus
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À propos de l'entreprise
- Club pour enfants
- Accueil périscolaire
- Service de garde d'enfants
- Crèche
- Camps de vacances et de divertissement
- Camp de vacances d'été
Écrit par l'entreprise
Junior Adventures Group (JAG) is proud to be the UK’s leading provider of before, during and after-school activity clubs and holiday clubs; we’ve been building brighter futures for children for over 30 years. JAG is based in over 160 locations in 22 counties across the UK, working with schools, partners and local communities to provide high-quality before, after-school and holiday clubs that make a positive, lasting impact on children and their families. We can’t wait to welcome you and your child into the JAG family.
Coordonnées de contact
5a Millars Brook Business Park, Molly Millars Lane, RG41 2AD, Wokingham, Royaume-Uni
- 0333 577 1533
- hello@junioradventuresgroup.co.uk
- junioradventuresgroup.co.uk
3,5
Moyen
305 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This setting had a pool
This setting had a pool, so the swim was a big draw. Because It was held in the sports hall there was LOADS of room. The staff were really nice to the kids but also had them under control. My son wanted to go back today but it’s my non working day and I picked this setting because it was near work, not near my home. This also meant it started early enough for me to be at my desk in London at 845
29 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you very much for leaving this great feedback! We're pleased to hear that your son loved our club and wanted to go back and that you're happy with the staff onsite as well as the facilities we have access to.
We look forward to welcoming you back for the October half term.
Kind regards,
Junior Adventures Group UK
The staff at Thornbury JAG are FABULOUS
The staff at Thornbury JAG are absolutely amazing!! Both my children look forward to being with them throughout the holidays !. Wouldn’t ever send them anywhere else !! We love it !
30 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this feedback. We are pleased to hear that you love our team at Thornbury!
We hope to welcome you back again for the October half term.
Kind regards,
Junior Adventures Group UK
Katie & Yona @ Darrick Wood - Amazing Staff
Katie and Yona have enormous amounts of energy at Darrick Wood. They’ve brought my daughter out of her shell but also adapted to her quirky little ways, meaning they’ve both taken the time to really get to know my daughter… i love em, down to earth too x
1 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that you and your daughter love our team members, Katie and Yona, at our Darrick Wood club! We'll make sure to pass your kind comments along.
Kind regards,
Junior Adventures Group UK
Excellent breakfast, afterschool and holiday clubs
My son attends both breakfast and afterschool clubs and holiday clubs. He has such a great relationship with the teachers who are mainly the same two. This consistency is vital for children.
Katie and Yona at Darrick Wood also make his time memorable. He often makes something creative to take home and enjoys the sports activities. Cant fault it. The booking is easy and customer service call centre is excellent.
13 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son has a great relationship with Katie and Yona at our Darrick Wood club and enjoys the activities on offer! We'll make sure to pass your kind comments along.
Kind regards,
Junior Adventures Group UK
Fun activities and great staff
Fun activities and great staff - our daughter loved it!
23 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback, we're pleased to hear that your daughter loved our club and the activities on offer!
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
Never again
My kid really hated his day at JAG. He said the carers were nice, but he had a really lonely day. Evidently, there was very little structure and organisation to the day,which made it a difficult day for those kids who didn't know many other kids. I'd stick to Buzzers next time
20 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this feedback. We're sorry to hear that your child didn't enjoy his experience with us. We would like to investigate this further with the team onsite to ensure that they're always providing engaging activities for all children and prevent this from happening in the future. To do so, please could you provide us with your email, Parent ID or latest booking reference? I have used Trustpilot's 'request information' button so that you're able to provide those details.
Kind regards,
Junior Adventures Group UK
Safe and Friendly
My child feels in a safe and friendly environment. The staff are great with them and the days are well planned.
19 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback. We're so pleased to hear that your child feels safe within our care and that you're happy with the team onsite!
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
Great staff and well run company
Kids are kept entertained by well trained and friendly staff who go the extra mile to help parents at Barnes Primary.
23 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this fantastic feedback! We're pleased to hear that you are happy with the staff on site and we'll make sure to pass your kind comments onto them.
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
First time, would go again
Well organised. A good range of activities. First time of going, would send my daughter again. She had a great time and got to do things she had yet to try such as ice Skating
19 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback. We're pleased to hear that your daughter had a great time and you were pleased with the activities on offer!
We hope to welcome you back again for the October half term :)
Kind regards,
Junior Adventures Group UK
My daughter loved it! Thanks JAG!
My daughter loved it! Thanks JAG at Our Lady of Muswell for the great work!
22 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thanks for leaving this amazing feedback! We're so pleased to hear that your daughter loved our club at Our Lady of Muswell.
We hope to welcome her back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
My child really enjoyed her first week…
My child really enjoyed her first week at JAG. They asked when are they going again which is a good sign. Fully recommended and good service with all staff.
19 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for sharing this great feedback; we're so pleased to hear that your child enjoyed her first week with us!
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
The team at The Castle Centre were…
The team at The Castle Centre were awesome, our 2 kids (7 and 8) really enjoyed themselves. Swimming was an option everyday, which was great. We were visiting for the summer from Canada, so it was extra intimidating for our kids to come to a new camp in a new country. The JAG team were so great with them.
23 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thanks for sharing this great feedback. We take great pride in that you chose our holiday clubs to use during your visit from Canada, and we're so pleased to hear that your children really enjoyed their time at our Castle Centre club!
We hope to welcome you back again soon. :)
Kind regards,
Junior Adventures Group UK
Great holiday club at Crystal Palace…
Great holiday club at Crystal Palace Sports Centre. Silent disco, animal visits, swimming, soft play all kept the kids very happy. The club's leader Jack is great and clearly has a lovely rapport with the kids
23 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for this amazing feedback. We're pleased to hear that you and your children enjoyed our holiday club at Crystal Palace! We'll make sure to pass your kind comments onto Jack.
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
Lovely friendly and welcoming staff.
Lovely, friendly and welcoming staff.
Variety of themed activities to keep children interested. Well situated and set up for all weathers with access to excellent parks and swimming pool. 👍👍👍
23 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear your kind comments on our staff and will make sure to pass them on. We're also pleased to hear that you are happy with the activities on offer!
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
My child attended the the castle camp…
My child attended the the castle camp this summer and has enjoyed her time so much. She asks everyday when she can go back. Thank you to the team so much for making her feel welcomed
15 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this fantastic feedback about our Castle Centre club. We're pleased to hear that your child has enjoyed her time with us!
We hope to welcome you back again for the October Half Term.
Kind regards,
Junior Adventures Group UK
Réponse de Junior Adventures Group UK
Thank you for this amazing feedback on Jaidan at the Castle Centre!
We hope to welcome you back for the October Half Term :).
Kind regards,
Junior Adventures Group UK
Réponse de Junior Adventures Group UK
Thank you for this amazing feedback!
We hope to welcome you back for the October Half Term :).
Kind regards,
Junior Adventures Group UK
Darrickwood School
1st time my children have been holiday club. They hey have loved going twice a week, making new friends & doing lots of fun activities 😀 Thank you to the girls for making it so fun & enjoyable for them.
22 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club, have made new friends and enjoyed the activities on offer!
We hope to welcome you back for the October half term!
Kind regards,
Junior Adventures Group UK
Staff are very welcoming and have great…
Staff are very welcoming and have great communication! My son loves the sessions and activities provided. Definitely would recommend :)
22 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for leaving this great feedback! We're pleased to hear that your son loves our sessions and that you're happy with our team onsite!
We look forward to welcoming you back soon!
Kind regards,
Junior Adventures Group UK
My daughter has had such an amazing…
My daughter has had such an amazing summer so far and I owe it to the castle JAG team, the care, compassion, support and fun they provide is great. It's not over yet and I have my child already in tears not wanting it to be over and its all due to how amazing the team are.
22 août 2024
Avis spontané
Réponse de Junior Adventures Group UK
Hi, thank you for this great feedback! We're so pleased to hear that your daughter has had an amazing time this summer and for your kind words on our team; we'll make sure to pass your comments along!
We look forward to welcoming your daughter for the remainder of summer and hope to welcome her back again for the October half term.
Kind regards,
Junior Adventures Group UK
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