Junior Adventures Group UK Avis 

305
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

with my experience of JAG wraparound care. I have serious concerns regarding communication, staff attitude and, most importantly, safeguarding. On two occasions, my son was not signed in corr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

absolutely fab!!! the team are so welcoming, have such varied activities and in our location, they do swimming 4 times a week, all in the cost! the team nurture the children to come in with confiden... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Had an interview, went for a work trial, then never heard anything back. I even telephoned the general manager and emailed her. I think it's discourteous to ask candidates to give up their time for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our son has been attending the Barnes JAG after school and holiday clubs regularly since starting primary school. Within a short time the staff made him feel very comfortable. He enjoys the many activ... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Club pour enfants
  2. Accueil périscolaire
  3. Service de garde d'enfants
  4. Crèche
  5. Camps de vacances et de divertissement
  6. Camp de vacances d'été

Écrit par l'entreprise

Junior Adventures Group (JAG) is proud to be the UK’s leading provider of before, during and after-school activity clubs and holiday clubs; we’ve been building brighter futures for children for over 30 years. JAG is based in over 160 locations in 22 counties across the UK, working with schools, partners and local communities to provide high-quality before, after-school and holiday clubs that make a positive, lasting impact on children and their families. We can’t wait to welcome you and your child into the JAG family.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

305 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(305)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stimulating, fun and friendly

My daughter has really enjoyed the holiday camp. It seems to be the perfect mixture of physical activities and arts and crafts. It really works for us. The staff are really friendly and genuinely seem to enjoy hanging out with the kids!

8 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club, the team and activities on offer. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 1 sur 5 étoiles

Really wasn't a good place and on the…

Really wasn't a good place and on the last session I had to collect my son early due to him being upset a day before. He wasn't taken to the toilet on time and ended wetting himself which was appalling on the staff at the club. I was very annoyed and wouldn't send my son again.

For JAG reply:
Booking ref: PS4356008/754

Thanks,
Neena

11 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, we're sorry to hear about your and your son's experience, and we understand your frustrations. To investigate this further, could you please provide us with your Parent ID or booking reference?

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Mr Marvin and his crew are the best

Mr Marvin and his crew always provide the best camps, the kids love going and insist that I pick them up as late as possible because they never want to leave!

4 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your children love our club and team. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Great club

Great club. daughter goes here after school too and really enjoys it. very relaxed and happy. welcoming staff that play and motivate the kids. new staff are fab. kids are spoken to and they pay interest in them.
my daughter is usually anxious going to clubs but loves it here. and packs her bag ready for it. always brings home something she's drawn or made... and always shares her day with me. happy kid. did 2 full days here.

5 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loves both our clubs at the school. We look forward to seeing you again for the Summer term and hopefully for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

My daughter had a wonderful time.It was…

My daughter had a wonderful time.It was her first time at this club.She met lovely children.Staff was amazing and very professional and friendly.So many activities.She will definitely go again!

4 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club and our team. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

My child had a great time at the Junior…

My child had a great time at the Junior adventure Group during the Easter holiday term. Met some new friends.

11 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that they loved our club and made friends. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

My kids loved this club

My kids loved this club! Being able to go swimming, but the table based activities included games and crafts, not just colouring in which seems to always happen. They did lots of sport and running about which was great. Jack was wonderful, the adult in charge and my two really liked him and respected him. He gave great feedback about the kids each day so I knew what they did and how they behaved. Will book again.

11 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club as well as our team. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Kids enjoy their time especially…

Kids enjoy their time especially swimming great kid’s club at affordable prices

12 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 4 sur 5 étoiles

My children always enjoy attending the…

My children always enjoy attending the club- great variation of activities. A real shame that during Easter break the club didn’t include clip and climb/soft play activity as this is a great highlight of the day for my children in previous attended days.
I have had my children go to the club for the last 6 years + and have had my kids attend every school break throughout the year. Because I work for the NHS I need to be super organised with my annual leave and therefore book in advance. It’s such a shame that people who pre book get disadvantaged in terms of monetary payment more than people who just book last minute and get 50% off bookings! That really frustrates me.

8 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi Sara, thank you for leaving this feedback, we're pleased to hear that your children enjoy our holiday clubs!

We're sorry to hear your frustrations regarding discounts and it appears that we didn't send them out in time for enough parents to take advantage! As you mentioned working for the NHS, I want to let you know that we offer discounts for NHS staff for each school holiday period. Please contact us at hello@junioradventuresgroup.co.uk before placing your bookings so they can provide you with the code to use.

We hope to welcome you back for the May Half Term and Summer holidays.

Kind Regards,
Junior Adventures Group

Noté 3 sur 5 étoiles

My 6 year old son joined JAG for 2…

My 6 year old son joined JAG for 2 days. The staff was friendly and welcoming and I feel that they looked after the kids well. Due to low numbers in children it was easy to have a chat and get some feedback.
Unfortunately there’s not much value for money compared to other holiday clubs we have tried. For my son‘s age and the length of the club (8:30-17:30) there wasn’t enough movement and excitement. Activities were mainly calming: Loom bands, colouring in, board games, very basic cupcake decorating. They did ice cube painting and papier-mâché on alternate days and went outside for a while weather permitting. There was definitely more on offer on day 2 but it didn’t quite live up to our expectations based on how it was advertised.

9 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this feedback and sharing your experience of our club. Your comments have been passed onto the Regional Manager, who will investigate with the team onsite to improve our services in the future. If you would like to get in touch to discuss more, please contact us on 0333 577 1533 or via hello@junioradventuresgroup.co.uk.

Kind regards,
Junior Adventures Group UK

Noté 5 sur 5 étoiles

Super experience 🥳

It was my son’s first time in a club. He used to go to Childminders before. But he turned 4 and I decided to try. I found JAG online. I was very nervous when took my son there first time and went to pick him up as soon as finished work around 14.00, but he really didn’t want to leave… He loved there so much, that he asked me to pick him up later so he can play there longer 🤪 He loved every single day and asked to go back in May half term, which is definitely fine by me 😁 Thank you for being so great 😁

2 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your son loved our club. We look forward to seeing him again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Amazing staff & fun activities

Amazing staff. Great activities. My daughter had lots of fun and particularly enjoyed playing outside.

2 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Eloise loved her week

Eloise loved her week! Thank you Kieron and team.

12 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that Eloise loved our club and the team! We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

My boy loved it so much

My boy loved it so much. He would cry at pick up time as he wouldn’t want to leave 🥹.

5 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your son loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Thank you for a great time!

My children thoroughly enjoyed their time at camp. Everyday they would tell me all the different things that they had been doing. This was their first time in a camp instead of with grandparents and both children are already asking when they will be returning,

2 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Children have fun

Ivy and Andy make the week fly by for our child she really has the best fun there

12 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that you love our club, specifically our team members Ivy and Andy! We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

JAG is brilliant- a real peace of mind

I really like sending my child to JAG. I always know they are cared for well and they come home having had a great day.

12 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that you love our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

My daughter said it was lots of fun and…

My daughter said it was lots of fun and she got to make some lovely friends. Swimming was also really really fun

10 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

Both my kids absolutely loved it

10 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your children loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

Noté 5 sur 5 étoiles

My daughter loved it

My daughter loved it - friendly fun staff and range of activities. She didn’t want to leave!

12 avril 2024
Avis spontané
Logo de Junior Adventures Group UK

Réponse de Junior Adventures Group UK

Hi, thank you for leaving this great feedback! We're pleased to hear that your daughter loved our club. We look forward to hopefully seeing you again for the May Half Term!

Kind regards,
Junior Adventures Group

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus