We'd researched our need for a new bath extensively and in doing so found Just Baths to be extremely helpful, friendly and indeed fair in how they helped us finalise the correct product. Often busines... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered a p shaped bath panel in error without checking dimensions properly. I contacted the company & spoke to a lovely lady called Stacey who helped me through the process to return the item.... Voir plus
L'entreprise a répondu
Ordered a bath panel. Unfortunately it was the wrong size, my fault. Arranged to send back, had to pay for their courier to collect. I’m still chasing a refund 3 weeks later. Emails are replied to, sa... Voir plus
L'entreprise a répondu
Myself and partner visited thw shop 17/12/2024. We were greeted by Jayde, and she showed us around the show room, incredible knowledge on all radiators and fittings, as well as shower furnishings. Wi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Just Baths are a leading supplier of freestanding baths and all your bathroom products. We are proud to supply the leading brands in bathrooms and with our award winning customer service team, you are sure to receive the best service. View our full collection online and call us direct to discuss your requirements in further detail and we'll be happy to help.
Coordonnées de contact
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, Preston, Royaume-Uni
- 01772954749
- info@justbaths.co.uk
- justbaths.co.uk
4,4
Excellent
114 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional service and assistance…
Exceptional service and assistance received from Stacey.
5 septembre 2025
Avis spontané
Réponse de Just Baths
Hi Elzaan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Great price and great service from the…
Great price and great service from the company. The downstream supplier of the item was slow, with poor communication, but I got a great response and a willingness to help from the staff member at Just Baths who helped secure my item.
5 août 2025
Réponse de Just Baths
Hi Brian, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Just what I needed and came quickly
4 août 2025
Réponse de Just Baths
Hi Kathryn, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Item arrived in good time
Item arrived in good time, as described and was a good price.
I would recommend this company
25 juillet 2025
Réponse de Just Baths
Hi David, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Filter was not the same as…
Filter ordered was not the same as shown in the advertisement, cheaper quality!
Delivery was very slow.
28 juillet 2025
Réponse de Just Baths
Hi, thank you for your feedback. The filter you purchased comes in two versions, and we provide compatibility guidance on our website to help ensure the correct one is selected. If you believe you may have received the wrong version, please don’t hesitate to reach out, we’ll be happy to arrange a replacement if needed. In the meantime, I’ll share your quality concerns directly with the manufacturer, as this is the first time we’ve received such feedback.
I’d also like to sincerely apologise for the delayed delivery. While your order was processed promptly, it was unfortunately held up at despatch for a couple days. I’ll be in touch with you directly to make this right. Thank you - Cameron, Sales Manager
Réponse de Just Baths
Hi Joe, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Ordering was easy
Ordering was easy, product was as described and delivered the next day, very impressed
17 juillet 2025
Réponse de Just Baths
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Justbaths had the best price online for…
Justbaths had the best price online for the specific cabinet I wanted by a mile. Not only was the price the best anyway that included delivery when all of the other suppliers wanted extra. The cabinet arrived promptly and was well packaged and a breeze to install. Great service all round and I would deffo use Justbaths again.
12 juillet 2025
Réponse de Just Baths
Hi Al, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi John, sorry to hear you experienced some issues with the delivery. I'm currently looking into this with our logistics team, and will be in touch shortly. Thank you - Cameron, Sales Manager
Good quality and good service all round…
Good quality and good service all round , plus the price is right Well Done
1 juillet 2025
Réponse de Just Baths
Hi Sid, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Good customer service
Good customer service, very responsive when I queried a couple of items both using online chat and on the phone. Price of the item I wanted was good and they even price matched a competitor to bring it in cheaper still. Delivery was on time and as planned. Recommended.
1 juillet 2025
Réponse de Just Baths
Hi Duncan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Great communication
Great communication, and delivery within estimated timescales. Recommend!
24 juillet 2025
Avis spontané
Réponse de Just Baths
Hi Natalie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Had an issue with a missing piece but…
Had an issue with a missing piece but as soon as I was put in touch with Stacy is was sorted asap. Absolute star!!
25 juillet 2025
Avis spontané
Réponse de Just Baths
Hi Diane, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Quality customer service , 10/10
Ordered a Royce Morgan bath from Just baths.
Best price for this little bath. Excellent communication and constant updates on where order up to and delivery date. Even an email checking in how the delivery went.
Ordered an extra a few days later and was surprised to see it turn up with the bath as I was expecting it a couple days later.
Brilliant quality item and service from just baths to match. 10/10 👏🏻👏🏻👏🏻
14 juillet 2025
Avis spontané
Réponse de Just Baths
Hi Gary, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
All very good quality and cheap!
18 juin 2025
Réponse de Just Baths
Hi Samuel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Great customer service
The bath we ordered was delivered quickly and was just as described and looked in the picture. One of the clips snapped as we were installing the bath. Stacey at Just Baths went out of her way to get a new set of clips sent to us. She was extremely helpful and even made sure the clips were sent to our home address as we were no longer at our holiday home. Excellent and friendly service. Would definitely recommend.
11 juillet 2025
Avis spontané
Réponse de Just Baths
Hi Angiejd, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Returns/exchange policy is rubbish
Returns/exchange policy is rubbish. I ordered the wrong shape bath panel by mistake and although the one I wanted was exactly the same price and was being delivered from the same place by the same courier they refused to do a straight swop ,i,e deliver me the new one and take the wrong one back. Easy eh! No, was told I had to pay to return at my expense which was going to cost £46. The panel only cost £60! so hardly worth it. Poor customer service in my opinion.
6 juin 2025
Réponse de Just Baths
Hi Paul, thank you for your additional comments. As mentioned in our previous response, we’re sorry for the inconvenience caused. We’ve already discussed that if the wrong item is ordered, we ask customers to place a new order for the correct item and arrange the return separately.
While we always aim to assist where possible, combining deliveries and collections isn’t something we can guarantee, and any collections arranged by us do carry a charge. That said, I’ll be in touch with you shortly to discuss this in more detail and see how we can best assist. - Cameron, Sales Manager
Réponse de Just Baths
Hi Elliot, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
Réponse de Just Baths
Hi Elizabeth, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths
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