Spoke with Phil who was extremely helpful, friendly and efficient. He helped to sort out all my utilities and council tax within 15 minutes, which has been a real time saver and stress reducer.
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Lisez les avis des autres
Will from Just move in was very helpful and helped me set up and compare the options I have and was also honest and followed up as requested and was very patient. Wonderful service indeed. I got great... Voir plus
L'entreprise a répondu
Daryl made the process very easy, and ensured everything was set up for a very short notice move date. I'll have no down time at all with any services thanks to his exceptional work. Thanks for list... Voir plus
L'entreprise a répondu
Phil was a huge help getting my utilities and internet set up before moving in. He asked thoughtful questions, really tried to understand what I needed, and handled everything with patience and a grea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'énergie
- Compagnie d'assurance habitation
- Services de déménagement et de stockage
- Service internet et téléphone
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
very competent and helpful advisor Lees…
very competent and helpful advisor Lees I recommend to everyone excellent knowledge of the subject comprehensive advice Thank you very much I recommend
16 février 2026
Avis spontané
Réponse de Just Move In
Hi Bożena,
Thank you for your generous feedback. We’re delighted to hear that we provided comprehensive advice and demonstrated strong knowledge throughout your conversation.
It’s especially meaningful to hear that you would recommend the service to others. We truly appreciate you taking the time to share your experience.
Kind regards,
Danielle
Really great service
Really great service. Will recommend to anyone moving. Phil M was really helpful and it took no time.
16 février 2026
Avis spontané
Réponse de Just Move In
Hi Stephen,
Thank you for your kind words. We’re pleased to hear that Phil was able to assist you efficiently and make the process quick and straightforward.
Your recommendation means a great deal to us, and we’re glad the service made your move that bit easier.
Kind regards,
Danielle
Réponse de Just Move In
Hi,
Thank you for your feedback. We’re pleased to hear that the support you received was polite, professional and helpful.
Providing clear and respectful assistance is something we prioritise, so it’s encouraging to know this reflected your experience.
Kind regards,
Danielle
Understanding handler who was clear and…
Understanding handler who was clear and concise. Really happy with the advice given and the ease in which everything was sorted out.
16 février 2026
Avis spontané
Réponse de Just Move In
Hi Laura,
Thank you for taking the time to leave a review. It’s great to hear that you found the guidance clear and concise, and that everything was handled smoothly.
We’re pleased the advice given left you feeling confident and satisfied with the outcome.
Kind regards,
Danielle
Will was super helpful!
16 février 2026
Avis spontané
Réponse de Just Move In
Hi Lauren,
Thank you for your review. We’re glad to hear that Will was able to provide helpful support during your move.
Making the process easier for our customers is always our goal, and we appreciate you taking a moment to share your feedback.
Kind regards,
Danielle
It was amazing service and very…
It was amazing service and very helpful. Now I can pay my bill all my bills together. Thank you so much Will. It was lovely speaking with you!
16 février 2026
Avis spontané
Réponse de Just Move In
Hi Ruan,
Thank you for your kind words. It’s great to hear that Will was able to assist you in organising your bills in a way that feels manageable and straightforward.
We’re pleased the experience was positive and that the conversation left you feeling supported. Your feedback is very much appreciated.
Kind regards,
Danielle
Phil was incredibly friendly
Phil was incredibly friendly, professional, and genuinely informative about the services I was interested in. He took the time to explain everything clearly and made sure I felt comfortable throughout the process. I really appreciated that there was absolutely no pressure to purchase anything I didn’t want, it felt honest and customer-focused from start to finish.
I’m really happy with both the service provided and the products I received. The overall experience exceeded my expectations, and I wouldn’t hesitate to recommend Phil to others. Excellent customer service all round!
13 février 2026
Avis spontané
Réponse de Just Move In
Hi Shanaz,
Thank you for such a detailed and thoughtful review. We’re delighted to hear that Phil provided clear, informative guidance while ensuring you felt comfortable and under no pressure throughout the process.
It’s particularly encouraging to know the overall experience exceeded your expectations. We truly appreciate your recommendation and are grateful you chose to use our service during your move.
Kind regards,
Danielle
From start to finish Phil was excellent…
From start to finish Phil was excellent in helping me to arrange everything for my move in date explaining all the options available from all the different providers and he definitely took a chunk of weight off my shoulders in a quick 15min phonecall which freed up time for me to concentrate on other things.....so would definitely recommend this company especially PHIL!!!!
2 février 2026
Avis spontané
Réponse de Just Move In
Hi Dave,
Thank you for taking the time to share your experience with us. It's wonderful to hear that Phil was able to guide you through all the available options and help lighten the load during what can be quite an overwhelming process.
We understand that coordinating utilities for a move involves juggling multiple providers and decisions, so we're pleased that Phil could streamline everything for you in such an efficient manner. That 15-minute call making such a difference is exactly what we aim for—giving you back valuable time to focus on the other important aspects of your move.
Phil will be delighted to read your kind words. We're fortunate to have team members who genuinely care about making the moving experience as smooth as possible for our customers. Thank you for recommending both Phil and our service.
Kind regards,
Steph
Lyndon was brilliant from start to…
Lyndon was brilliant from start to finish. Moving home is usually stressful and laborious, but his personable nature and great sense of humour made the whole process feel light-hearted and even enjoyable. (Remained flexible around my everchanging availability)
Professional, efficient, and a pleasure to deal with — highly recommend!
12 février 2026
Avis spontané
Réponse de Just Move In
Hi Craig,
Thank you so much for your lovely review. We're thrilled to hear that Lyndon made such a positive impression throughout your experience. You're absolutely right that moving home can feel like quite the undertaking, and we know how much difference it makes when the process feels approachable rather than overwhelming. Lyndon's ability to adapt to your changing schedule while keeping everything on track is something we truly value, and it's clear he made the experience as pleasant as possible for you.
Your recommendation means a great deal to us, and Lyndon will be really pleased to know his approach resonated so well with you. We hope you're settling into your new home beautifully.
Kind regards,
Steph
Just Move
We spoke to Tom, he was so helpful and explained everything clearly step by step and we have saved money too! I would recommend anyone to use this service.
12 février 2026
Avis spontané
Réponse de Just Move In
Hi Sarah,
Thank you for your kind feedback about your experience with Tom. We're really pleased to hear that he took the time to walk you through everything clearly and methodically. We know how important it is to understand exactly what you're signing up for, especially when it comes to setting up utilities in a new home. The fact that you've managed to save some money in the process is an added bonus that we're always happy to help achieve.
Tom will be chuffed to read your comments, and we're grateful that you'd recommend our service to others. Wishing you all the best as you settle in.
Kind regards,
Steph
Spoke with Himika on the phone she is…
Spoke with Himika on the phone she is very helpful and articulate.
12 février 2026
Avis spontané
Réponse de Just Move In
Hi Sunny,
Thank you for taking the time to leave your feedback. We're really glad to hear that Himika was helpful and communicated clearly with you during your call. Providing articulate and straightforward guidance is something we strive for across all our customer interactions, so it's great to know that came through in your conversation with her.
Himika will be pleased to see your comments. If there's anything else we can assist you with as you move forward, please don't hesitate to get in touch.
Kind regards,
Steph
Réponse de Just Move In
Hi Gedas
Thank you for your lovely feedback. I’m really pleased to hear that everything was explained clearly and that you experienced friendly customer service. We truly appreciate you taking the time to share this.
Kind regards, Kate
It’s was amazing customer service that…
It’s was amazing customer service that answered all my questions and helped me understand things I didn’t know about and it was an easy process and the guy I spoke with was great ⭐️⭐️⭐️⭐️⭐️
11 février 2026
Avis spontané
Réponse de Just Move In
Hi Shaun
Thank you so much for your five star review. I’m delighted to hear that everything was explained clearly and that your questions were answered, making the process easy and stress free for you. Your kind words mean a lot to the team.
Kind regards, Kate
Positive Interactions
I had a very good interaction with Nick today.
He has been helpful by explaining the contract to me and assisting me with the best option.
Good work done Nick.
Thanks team JMI
From David
11 février 2026
Avis spontané
Réponse de Just Move In
Hi David
Thank you for your great feedback. I’m really pleased to hear that Nick was able to explain everything clearly and help you choose the best option for you. I will be sure to pass your kind words on to him and the team.
Kind regards, Kate
Very specific and helpful information
Very specific and helpful information
11 février 2026
Avis spontané
Réponse de Just Move In
Hi Chrishelle
Thank you for taking the time to leave a review. I’m glad to hear you found the information specific and helpful. We really appreciate your feedback.
Kind regards, Kate
first-time buyer - special shoutout to Phil
As a first-time buyer, I felt really overwhelmed and had little understanding of all the house admin involved in moving. Just Move In made everything so easy and took a huge amount of stress off my shoulders.
Everyone I spoke to were incredibly friendly and helpful, with a special shoutout to Phil who went above and beyond getting me set up with utilities, broadband and more. Phil was very patient and understanding of my position and allowed me to ask questions. He explained things very clearly and was polite and confident.
I can’t put into words how helpful this service is — I would recommend Just Move In to anyone, especially first-time buyers.
10 février 2026
Avis spontané
Réponse de Just Move In
Hi Molly
Thank you so much for your wonderful review. I’m delighted to hear that we could make your first move less overwhelming and take some of the stress away. It’s great to know Phil went above and beyond and explained everything clearly and patiently for you. Your recommendation truly means a lot to us.
Kind regards, Kate
It was quick and smart
It was quick and smart. Makes the move in pretty easier, big cheers to customer support service, Thanks to phil
10 février 2026
Avis spontané
Réponse de Just Move In
Hi Ajmal
Thank you for your kind review. I’m pleased to hear the process was quick and made your move-in easier. I will pass your thanks on to Phil and the team.
Kind regards, Kate
Ray was incredibly polite and helpful
Ray was a really nice guy to talk to. He gave truthful opinions and assisted with us in the best way for us. He was polite and understanding and respectful. Long phone calls normally drag but this was kept short yet still giving me all the information I wanted to know. Thank you
10 février 2026
Avis spontané
Réponse de Just Move In
Hi Taylor-lee
Thank you for your lovely feedback. I’m really glad to hear Ray made the call clear, respectful and helpful while keeping everything efficient. It’s great to know you felt well supported throughout.
Kind regards, Kate
Phil from Just Move In was fantastic
Phil from Just Move In was fantastic. He was very clear and incredibly helpful throughout the entire process, making the move admin stress-free. Highly recommend his services!
10 février 2026
Avis spontané
Réponse de Just Move In
Hi Clifton
Thank you for your fantastic review. I’m delighted to hear that Phil made the whole process clear and stress-free for you. Your recommendation is greatly appreciated and I will be sure to share your feedback with him.
Kind regards, Kate
Phil was friendly
Phil was friendly, professional and knowledgeable. I felt like I was in good hands. He answered all my questions and made the process simple.
9 février 2026
Avis spontané
Réponse de Just Move In
Hi Cheryl
Thank you for your kind review. I’m really pleased to hear that Phil was friendly, professional and knowledgeable, and that he made the process simple for you. It’s great to know you felt well supported and had all your questions answered. I’ll be sure to pass your feedback on to him.
Kind regards, Kate
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