Spoke with Phil who was extremely helpful, friendly and efficient. He helped to sort out all my utilities and council tax within 15 minutes, which has been a real time saver and stress reducer.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Will from Just move in was very helpful and helped me set up and compare the options I have and was also honest and followed up as requested and was very patient. Wonderful service indeed. I got great... Voir plus
L'entreprise a répondu
Daryl made the process very easy, and ensured everything was set up for a very short notice move date. I'll have no down time at all with any services thanks to his exceptional work. Thanks for list... Voir plus
L'entreprise a répondu
Phil was a huge help getting my utilities and internet set up before moving in. He asked thoughtful questions, really tried to understand what I needed, and handled everything with patience and a grea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'énergie
- Compagnie d'assurance habitation
- Services de déménagement et de stockage
- Service internet et téléphone
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Staff
I was really very happy and excited about the way the staff spoke with me and explained every detail and giving me options to choose from.
I will definitely recommend JMI to anyone who really wants peace of mind when moving into a new home.
25 février 2026
Avis spontané
Réponse de Just Move In
Hi Kolapo,
Thank you for taking the time to share such kind words. It is wonderful to hear that the team made the process feel clear and manageable, particularly when there are so many things to think about during a move. Knowing your options and feeling informed throughout really does make all the difference.
We are so pleased that your experience with us gave you that peace of mind, and we truly appreciate your recommendation. We hope you are settling into your new home beautifully.
Kind regards,
Steph
Super helpful and quick setup
Super helpful and quick setup! Thank you so much to Ray for his time and patience.
24 février 2026
Avis spontané
Réponse de Just Move In
Hi Sarah-Jane,
Thank you for leaving us such a lovely review. It is great to hear that Ray was able to get everything set up quickly and that you felt well supported throughout the process.
We will be sure to pass your kind words along to him — it is always good to know when a team member has made a real difference to someone's experience. We hope the move goes smoothly from here.
Kind regards,
Steph
Will was super patient and helpful
Will was super patient and helpful, thank you!
24 février 2026
Avis spontané
Réponse de Just Move In
Hi Jazmin,
Thank you for the kind feedback. Will is a valued member of the team and it is lovely to hear that his patience and helpfulness came through during your call.
Moving home comes with no shortage of things to arrange, so we are glad he was able to take some of that weight off your shoulders. Wishing you all the best in your new place.
Kind regards,
Steph
Great customer service with Phil
23 février 2026
Avis spontané
Réponse de Just Move In
Hi Gabson,
Thank you for taking a moment to leave a review — it is much appreciated. We are really pleased to hear that Phil provided you with a great experience.
Phil takes great care with every customer he speaks to, and it is always nice to see that reflected in the feedback we receive. We hope your move goes well.
Kind regards,
Steph
The employee was really helpful
The employee was really helpful, nice and patient with me even though I am stupid and annoying 😁
23 février 2026
Avis spontané
Réponse de Just Move In
Hi Calvin,
Thank you so much for your kind review. We want to reassure you — you were anything but. Moving home involves a lot of detail and it is completely natural to have questions along the way. That is exactly what we are here for.
We are glad the team were able to help and that you felt well looked after during the process. We hope you are getting settled in nicely.
Kind regards,
Steph
Outstanding experience !
I had an outstanding experience working with Rio as my move specialist. From start to finish, he made what could have been a stressful process feel simple and organized.
Rio took the time to walk me through different energy company options and helped me find the best deals, including smart bill-bundling options that will save me money long term. He also handled notifying the relevant suppliers of my occupancy start and end dates, which took a huge task off my plate during an already busy time.
What really impressed me was how comprehensive his support was. He connected me with a great insurance option and even explained how I could use my rent payments to help build my credit score — something I hadn’t considered before. That kind of extra guidance truly sets him apart.
Rio was knowledgeable, responsive, and genuinely focused on helping me make informed decisions. I highly recommend him to anyone looking for a move specialist who goes above and beyond.
19 février 2026
Avis spontané
Réponse de Just Move In
Hi Dannii,
Thank you for such a thoughtful and detailed review. It is wonderful to hear that Rio was able to make what can be quite an overwhelming process feel straightforward and well-managed from start to finish. Taking the time to walk you through your options carefully, rather than simply rushing through the setup, is exactly the kind of service we aim to provide.
We will make sure Rio sees your feedback — he will be genuinely pleased to know that his support had such a positive impact during your move. Thank you again for recommending him so warmly, and we hope you are settling into your new home well.
Kind regards,
Steph
Speaking with Ray on the telephone…
Speaking with Ray on the telephone today he made things as easy as possible and explained everything in great detail very polite and wonderful service couldn't recommend more
23 février 2026
Avis spontané
Réponse de Just Move In
Hi Ryan,
Thank you for the wonderful feedback. We are so pleased to hear that Ray made the process as straightforward as possible and took the time to explain everything clearly. It sounds like he handled things exactly as we would hope.
We will pass your kind words along to him — it is always appreciated when a customer takes the time to recognise good service. We hope everything continues to go smoothly with your move.
Kind regards,
Steph
A straightforward and easy process
Cameron from ‘Just Move In’ made the potentially complicated process of setting up utilities at a rental property, very straightforward and easy to understand. He was polite, patient and explained everything clearly. It was a huge help during the stressful process of moving home.
23 février 2026
Avis spontané
Réponse de Just Move In
Hi Sarah,
Thank you for sharing your experience with us. Setting up utilities at a new property can feel like one more thing to navigate during an already busy time, so it is really pleasing to hear that Cameron was able to make that part of the process feel simple and clear.
We will be sure to pass your kind words on to him. We hope the rest of your move goes well and that you are soon fully settled in your new home.
Kind regards,
Steph
EXCELLENT!
I spoke with Phil! Less than 30 seconds ago and Phil were ever so polite, thorough and attentive. Very clear and straight forward, the bills and change over is all done! It were so smooth and stress free. Thank you Phil!
23 février 2026
Avis spontané
Réponse de Just Move In
Hi Katie,
Thank you for the glowing feedback — it is always a pleasure to hear when a call has gone so smoothly. Phil is thorough and attentive by nature, and it sounds like that came through clearly during your conversation.
Having everything sorted efficiently and without stress is exactly what we set out to achieve for every customer, so we are really glad that was your experience. We hope you enjoy your new home.
Kind regards,
Steph
Incredibly straightforward and helpful.
20 février 2026
Avis spontané
Réponse de Just Move In
Hi Ashleigh-Mint
Thank you for your lovely feedback. I’m really pleased to hear you found the service straightforward and helpful. We truly appreciate you taking the time to leave a review.
Kind regards, Kate
I never thought this would be THAT easy…
I never thought this would be THAT easy ! Victoria is an absolute star 🌟. She made this so easy. Thank you 😊
19 février 2026
Avis spontané
Réponse de Just Move In
Hi Remy
Thank you so much for your wonderful review. I’m delighted to hear that Victoria made everything so easy for you and provided such great support. I’ll be sure to pass on your kind words to her.
Kind regards, Kate
Ray sorted all of my admin out for my…
Ray sorted all of my admin out for my new house, made it a super easy experience and explained everything clearly and in detail :)
19 février 2026
Avis spontané
Réponse de Just Move In
Hi Morgan
Thank you for your review. I’m really glad to hear that Ray made your move-in admin simple and took the time to explain everything clearly and in detail. We appreciate you choosing Just Move In.
Kind regards, Kate
Ray was very knowledgeable and able to…
Ray was very knowledgeable and able to answer all my questions.
19 février 2026
Avis spontané
Réponse de Just Move In
Hi Sherry
Thank you for your feedback. I’m pleased to hear that Ray was able to answer all of your questions and provide knowledgeable support throughout your call.
Kind regards, Kate
Open rent /just move in
I've spoken with Rio who was very helpful, expained me all the moving steps. He was also very profesional and kind.
19 février 2026
Avis spontané
Réponse de Just Move In
Hi Aneta
Thank you for your kind review. I’m so glad to hear that Rio explained the moving steps clearly and provided such professional and friendly support. We really appreciate your recommendation.
Kind regards, Kate
Great customer service from Will
Had a lovely phone call with Will who was very helpful in setting up our utilities ahead of us moving. I didn’t even realise how easy this process could be and he made it very simple. Thanks so much Will!
18 février 2026
Avis spontané
Réponse de Just Move In
Hi Miss Evans,
Thank you for your kind review. It’s lovely to hear that Will was able to make setting up your utilities feel straightforward and well organised ahead of your move.
We’re pleased the process felt simpler than expected and that the call provided clarity at such a busy time. Your feedback is greatly appreciated.
Kind regards,
Danielle
Great service!
Great service to use (that I was unaware about). Both employees who I spoke to, Sian and Daryl, were very friendly, very knowledgeable and made the whole experience a breeze.
18 février 2026
Avis spontané
Réponse de Just Move In
Hi Mr Lyons,
Thank you for sharing your experience. We’re glad that both Sian and Daryl were able to provide knowledgeable and friendly support throughout your move.
It’s always encouraging to hear when the service feels seamless, especially for customers discovering us for the first time. We appreciate you taking the time to leave a review.
Kind regards,
Danielle
This is a very helpful service
This is a very helpful service. I spoke with Phil and he was very kind and patient and helpful.
18 février 2026
Avis spontané
Réponse de Just Move In
Hi Ays,
Thank you for your thoughtful feedback. We’re pleased to hear that Phil approached your call with patience and kindness while helping you get everything arranged.
Providing calm and clear support is something we value highly, and it’s lovely to know that came through in your experience.
Kind regards,
Danielle
Felt comfortable with the options given…
Felt comfortable with the options given to me. No pressure to take out any policies. Easy to talk to very helpful
17 février 2026
Avis spontané
Réponse de Just Move In
Hi Laura,
Thank you for sharing your experience. It’s great to hear that you felt comfortable with the options discussed and that there was no pressure during the conversation.
We believe informed decisions should always feel unhurried and supportive, so your comments are very much appreciated.
Kind regards,
Danielle
Early days, but seems very useful
Early days, but answered lots of my questions and gave me alternatives to consider
17 février 2026
Avis spontané
Réponse de Just Move In
Hi Garry,
Thank you for your review. We’re pleased to hear that your questions were answered thoroughly and that you were given alternatives to consider.
Even in the early stages, it’s important that you feel well informed, and we’re glad the service has been useful so far.
Kind regards,
Danielle
very competent and helpful advisor Lees…
very competent and helpful advisor Lees I recommend to everyone excellent knowledge of the subject comprehensive advice Thank you very much I recommend
16 février 2026
Avis spontané
Réponse de Just Move In
Hi Bożena,
Thank you for your generous feedback. We’re delighted to hear that we provided comprehensive advice and demonstrated strong knowledge throughout your conversation.
It’s especially meaningful to hear that you would recommend the service to others. We truly appreciate you taking the time to share your experience.
Kind regards,
Danielle
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.