JYY LONDON Avis 

1 189
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute Disgrace, How she is getting away with ripping people off .... completely miss selling. Your made to believe your gonna get a big mystery bag, instead you get a CHEAP pair of bottoms i wouldn... Voir plus

Noté 1 sur 5 étoiles

Terrible value for money. Cheap, tacky quality that would be outdone by Temu or Shein bargains. Deceptive promotional videos and i strongly do not recommend wasting your money.

Noté 5 sur 5 étoiles

Jyy London has brilliant discount codes that bring designer prices down for us poor run of the mill people to buy. the quality of the clothes I have received have all been lovely and I have had no bad... Voir plus

Noté 1 sur 5 étoiles

Absolute rubbish!! Fake advertising with Katy price !! Pays £15 for I pair of tatty crap trousers abd nothing else!! Says I would get a bag with 3 items!! Numerous emails and no response!! Absolutely... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Shop the latest women's clothes at JYY London and keep your wardrobe poppin' with on trend JYY garms just like celebs Katie Price, Chloe Ferry & many more.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,1

Tous les avis

(1 189)

355 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Misleading

Misleading. Item was cheap, nasty and way too big. Asked for UK size 6 - they send s/m skinny cargos in cream with enough Lycra in them to get the whole family in. Lesson learned 😂😂😂.Please don't waste your hard earned money 🙄.

2 janvier 2026
Noté 1 sur 5 étoiles

Ordered 3 Xmas presents 17th December

Ordered 3 Xmas presents 17th December. Arrived 7th January. Missing 2 items and no free gift. Just a pair of brown trousers. No replies to emails. Awful. Never had a problem before but nieces with no gifts and a substandard piece of clothing. Really disappointed

7 janvier 2026
Noté 1 sur 5 étoiles

Load of rubish

Ordered the lucky dip bag as when advertised it looked like you got three items one came which was leggings which I wouldn't pay 2 quid for let alone 15 pounds

2 janvier 2026
Noté 1 sur 5 étoiles

Thankfully my CC has refunded

Thankfully my CC has refunded! I will never buy from them again and this is a shame as historically never had any problems until November 2025. Leave JYY well alone, they are still trading and yet no response to emails other than automatic.
Stay away xx

9 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Waiting over three weeks for delivery

Waiting over three weeks for delivery, on a £10 Lucky dip bag, £5 postage for a pair of leggings which were faulty with a big hole in the crutch - very disappointing but not shocked considering the other diabolical reviews - stay clear

8 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Shocking! Spend money elsewhere.

Paid for two lucky dip bags because the advert by showed some real good bags but unfortunately I received 1 pair of cheap quality trousers only, in one package and a pair of track bottoms in the other very disappointed I wouldn't have paid £1 for either items.

9 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

2 mystery bundles

I got 2 mystery bundles only recived 1 item for each order so not a bundlre. 1 item was a woollen hat not worth £10 . What a waste of money. The other was leggings they asked for my size and i gave my correct size. when i open the bag the leggings they wouldnt even go half way up my leg. And now been told i cant get a refund . Please dont waste your money.

7 janvier 2026
Avis spontané
Logo de JYY LONDON

Réponse de JYY LONDON

Hi Nikki we do free returns on all items. All you need to do is email the team within 30days & they'll send you over a free returns label
Email: Customercare@JYY.London
thank you x

Noté 1 sur 5 étoiles

Shocking customer service

I placed an order on 28th November and still haven't received it. I have been given a tracking number with Yodel that doesn't exist. I must have sent 10 emails and not had one single reply! Absolutely shocking customer service!

28 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Item has turned up all stitching undone…

Item has turned up all stitching undone and it’s non refundable , first and last time shopping here

5 janvier 2026
Avis spontané
Logo de JYY LONDON

Réponse de JYY LONDON

Hi Claire, sorry to hear this. Please email us: Customercare@JYY.London and the team will happily send another item out for you just send them some photos across. Thanks x

Noté 1 sur 5 étoiles

Scam don't waste your money

I've just received my order, I ordered a mystery bag worth £15. There is one pair of cheaply made material trousers hardly a mystery bundle such a disappointment.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

No delivery or updates, been 19 days!!

No updates on my order or delivery at all. Placed order on the 16th Dec, delivery said 3-5 days. Its now 4th Jan and still no updates or delivery. Contacted JYY, with no reply. No idea if this parcel will ever arrive, but I won't be ordering from here again.

3 janvier 2026
Logo de JYY LONDON

Réponse de JYY LONDON

Hi Carly, this is your tracking with Evri: H01M8A0090609719
We can see it has now been delivered successfully. If you need anything else please email us: Customercare@JYY.London and one of our team members will gladly help you x Happy new year x

Noté 1 sur 5 étoiles

Don't get robbed by this company

Ordered some leggings on 12th December. They haven't arrived. I've emailed twice and no response. Horrendously bad customer service. I just want my money back at this point.

12 décembre 2025
Avis spontané
Logo de JYY LONDON

Réponse de JYY LONDON

Hi, some of our Tummy Tuck leggings are preorder - made to dispatch due to being so popular. Please email us for a estimated dispatch delivery date: Customercare@JYY.London (All shipping preorder dates are online too)

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