K9 JETS Avis 

We used K9 Jets to relocate our dog to New York from London, and I couldn’t recommend them enough. Our dog is quite anxious so the idea of putting him in the hold wasn’t palatable, but I was still worried about him taking a dislike to other dogs and being nervous during the flight itself.

Long story short, I really needn’t have worried at all. We had the chance to meet the other dogs and owners before - I really would recommend being on time for this as I think it made such a difference. The flight itself was super smooth and all the dogs just slept, my own included. On arrival into Teterboro, getting through customs was super quick and easy, and we were in a taxi to the city within 15 mins of landing.

10/10 customer service and travel experience. Wouldn’t transport the dog long distance any other way!

K9 Jets makes the process traveling with your dog easy and comfortable. From a Zoom meeting in advance to meet other passengers and ask questions to having staff on site at the FBO to help to knowing how to place the dogs on the flight and board in sequence, it was a wonderful journey from start to finish. Our dog is an 80 lb goldendoodle and he absolutely loved the experience. I am already planning our return trip and look forward to using K9 Jets for years to come.

Travelled from New Jersey to Geneva on k9 jets and had an excellent experience. From delayed pet health certicates to winter storms, k9 jets helped keep everything on track. Looking forward to my next trip.

When we were trying to figure out how to get our two large dogs safely to Portugal, we honestly felt stuck. The distance alone was daunting, cargo hold was never an option for us, as our dogs are anxious to begin with. We couldn’t imagine not being with them to ensure their comfort and safety every step of the way.

On top of that, the logistics felt overwhelming — paperwork, regulations, and the complexity of traveling first to the UK and then onward to Portugal. It felt like an impossible puzzle.

K9Jets was the answer to all of those challenges.

From the very beginning, the experience was kind & thoughtful, professional, and reassuring. The paperwork and the UK-to-Portugal portion of the journey were seamlessly handled through K9Jets’ trusted referral partners, which removed an enormous amount of stress for us.

The flight itself was beyond anything we could have imagined — not just a solution, but truly a bucket-list experience. Showing up just an hour before departure, with all security measures already completed in advance, immediately set the tone for how different this experience would be.

Onboard, the care and warmth were exceptional. The captain came by to chat with us, and the flight attendant spent time sitting with our dogs, petting them and talking to them throughout the flight. The seating was comfortable, food and drinks were provided, and the entire atmosphere was relaxed and welcoming.

We were asked not to block the aisles — but Maddie and Beau had fully sprawled out and fallen into a deep sleep. Even the captain ended up playing a game of “agility” to get to the galley rather than disturb the sleeping pups. That moment alone speaks volumes about the culture and care onboard.

Upon landing, the ground and security crew were incredibly friendly and efficient. They boarded briefly to review the pre-approved paperwork, and within moments we were deplaning. There was a grassy area waiting for the dogs, where they immediately ran to stretch their legs, while our bags were transferred into the referral partner’s vehicle.

Only days later did we discover another thoughtful touch — gift bags filled with dog treats, including a monogrammed dog toy. It was such a personal and unexpected gesture that perfectly summed up the entire experience.

K9Jets didn’t just transport us — they gave us peace of mind, unforgettable memories, and the confidence that our dogs’ wellbeing was truly the top priority. We would choose this experience again without hesitation and recommend K9Jets wholeheartedly to anyone facing the emotional and logistical challenge of traveling internationally with their dogs.

— Glenda

I tried three times to get a call back, but each time you canceled, despite saying how much you looked forward to it.
I certainly would not trust you to actually go through with a flight! I had so much looked forward to learning more about this sevice, but now I have completely soured on it.

Adam and the team at K9 Jets were amazing! They made the journey from Toronto to Dubai a comfortable and unforgettable experience for our fur baby Loki. We are super thankful for the service, and highly recommend them over carrier/cargo for pet travel.

My two cockapoos Archie, Murdo and I flew out of Luton to New Jersey then travelled back 10 weeks later from Miami. The care and attention we received from Adam and the K9 staff was exemplary. Adam went above and beyond on our return journey resolving a problem created through no fault of K9 jets but by the vets we used and fedex.
We will definetly use them again.

So thankful for this company. I have used them several times and very pleased with their service and experience.

Once you’ve flown K9 there’s no going back. I’ve been travelling to Europe for twenty years with dogs. When my beloved Frenchie died of a heart attack in the hold of a chartered flight returning from France to Canada I was devastated. I couldn’t do that to another dog. I now have two pugs. One is blind. We’ve flown twice with K9. Superb experiences. We look forward to our next trip back to Europe. Outstanding customer and dog care. So grateful for this option.

K9 Jets was amazing - we moved from Boston to Brussels and they safely and comfortably got our golden retriever over the pond - communication was wonderful and they were always willing to help - super happy with the entire process from booking to safe landing ❤️

I made a once in a lifetime splurge on a ticket for me and my two doggies from Newark to Dublin and it was absolutely worth it. They are very thorough and prepare you very well for the flight process beforehand, and provide loads of resources if you need extra help getting your pets ready for travel. Their customer service representatives are lovely and very helpful, as well as the staff I met on the day of the flight, before and during. The service on the flight was great, although the vegan mains left a lot to be desired- 5 lumps of tofu and a couple of falafel balls (but I'm used to that haha), but the salad and hummus platter were really nice. And I was delighted to have the bar service also, being a bit of a nervous flier. My dogs were taken care of with some nice swag too! One of my dogs was a bit overstimulated and anxious with the whole experience so I gave her a mild sedative and it calmed her right down and she slept most of the way. They space out the pets too, so if there's any animosity between dogs that can be helpful. Overall a great way to get my dogs across the world, after having done the cargo option before and not liking that experience whatsoever, I would fly with k9Jets again in a heartbeat :)

Everything from booking to landing! The staff was super helpful, friendly and obviously love animals. Once we landed the ground staff was wonderful, stayed with us until the car service arrived. We were informed as to the status of our flight before take off, so we were given plenty of time to let our dogs out to do their business without being rushed. Honestly, couldnt say enough good things!

Relocating from the US to Europe (or other overseas destinations) is inherently stressful, doing it with 2 large (Labrador Retrievers) or other dogs 'not fitting under the seat in front of you', and who you know would not do well in a kennel in the cargo area of a commercial plane, just further increases the stress! - Yes, you can take them on a private plane for $125K+, which for most is too difficult to come up with, but flying in a shared private plane with 9 other dedicated dog lovers while still not is cheap, will bring the cost down to where most people able to afford a relocation, are able to do just that if only someone could coordinate such a travel! - K9 Jets to the rescue, because that is exactly what they do, and do very well. And by doing so, they bring your cost for flying with your dog down to 10% of the private jet cost, and for that, you travel with your dog in the cabin on a large long-range Golfstream, and can be flying on an ever expanding world-wide network between the US, Europe, the Middle East and Australia.

My wife and I flew from Los Angeles to London (non-stop) with each having one of our dogs to our ticket. The company prepares you very well, by making sure your veterinary preparations and clearances are pre-accepted. In a video meeting shortly before the travel, CEO Adam reviews the practicalities of the boarding, seating and flight.

The evening of the flight you depart from a small departure area of the charter company, and go through a friendly TSA clearance, (somewhat humorous, as they tell you to pat down your dog down on their instructions!) and then you board. Seats have been pre-assigned, prior to boarding, with the dogs at the feet of their owners, all behaving extremely well. In no time, off we went, the Golfstream being a luxurious plane with fancy reclining seats, and with minimal turbulence at 40,000 feet. After a nice meal, from the amazing FA dancing around with food and drinks as not to step on tails or dog bodies, and with the local time at 11PM, everyone in the cabin, human and dog alike, were snoozing or relaxing. Not a single restless dog, not a single anxious moment, and actually not a single 'bathroom' moment for any of the dogs before getting ready to land at Lutton airport after 10-1/2 hour in the air.

Once on the ground, extremely (dog) friendly animal control officers came on board and checked the chips and matched them to the vet papers, and likewise a quick passport control, and we all were able to go to an area with our dogs so they could relieve themselves. After this, Adam and his staff welcomed us into a more lavish passenger area where we could get excellent espresso drinks and breakfast treats, before continuing our journey in Britain, or continue to the continent as several of us were doing (on a small private jet for us for a 500 mile journey - all arranged and seamlessly coordinated by Adam and K9 jets with the jet waiting for us as we landed, taking off as soon as we had our coffee!)

All in all, a very positive experience, with a company who definitely knows what it is doing from having the most experience with this way of traveling. If you love your dog and just can't put him or her in a cage in the cargo area and treated as such, and you are able to find the money for a K9 Jets ticket, My wife and I can wholeheartedly recommend K9 Jets, and we would use them again in a heartbeat if the need arises, which, by the way, several of the passengers on our flight did, being repeat customers!

Can’t even find a reason to complain! Best flight ever! So easy! The dogs were calm- happy - can’t wait for my flight back

Adam at K9 airlines helped me so much in our journey to move to Austria. Getting a pet health certificate for our dog, Lucky was incredibly stressful and we had multiple helpful calls with Adam who helped to make sure we were able to make our flight with the certificate in hand. Adam went above and beyond to help make sure Lucky and I made it safely to Europe where my now husband was waiting to pick us up from Paris, France and take us to our new home. Remarkable customer service from start to finish. I can't recommend K9 airlines enough!

Amazing experience, Shadow had a great time during the flight

Flying with K9 Jets was amazing. Our dogs were right at our feet the entire trip, and the flight attendant went above and beyond to keep everyone comfortable. Email communication was a little inconsistent at first, but improved closer to the flight. Overall, worth every penny, don’t hesitate, just book it!

Simply put K9 Jets offers a brilliant service that does what it says on the tin.
In the fall of 2022, I contacted Adam Golder to arrange a shared charter that I had organized through Facebook. I found enough other people and pets traveling from Teterboro to London and back, and organized all their payments and answered their questions, etc. This literally took me months of almost daily work to achieve.
Now, with K9 Jets revolutionary approach, the same service is as simple as booking a seat online.
Often, the best businesses are those that have a straightforward, easy to understand business model. If you need to transport your pet and yourself across the Atlantic or elsewhere, there is no other company I'd recommend than K9 Jets.
Beyond the ease of use, the experience itself far surpasses any expectations. My only warning is it will spoil you for future travel!

Each and every staff member we spoke to from check in, to stepping off the plane was so incredibly kind and helpful. My two shepherds have never flown before so I was anticipating them to be nervous and yet they handled this flight like they’ve done it a million times. Can’t imagine traveling any other way after this experience!

It was even better than I expected. Highly recommend. I took the flight from London to Miami and from start to finish it’s a 5 star experience. It’s not just a service to travel with your pet, it’s truly a private jet experience. I simply won’t leave my dog at home or cage him with a dog sitting service, so if I’m going to Europe, my dog is coming with me and K9 jets makes it so easy. The FBO was stocked with gourmet snacks and drinks, they served a 3 course meal on the flight and had really high snacks on the plane. I think for the service you get, the price was extremely reasonable and im already looking at booking my next flight with them. 10/10