K9 JETS Avis 

185
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Adam with K9 Jets has been unbelievably kind. I called K9 asking for information after a horrific experience with another airline. Not only did Adam provide me with the information I needed about K9's... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Flying my thirteen-year-old dog from USA to UK was a worry but K9 Jets made it an amazing experience. The biggest fear was failing to meet quarantine requirements but K9 made sure everything was revi... Voir plus

Noté 5 sur 5 étoiles

For the last four summers, I have flown with my terrier on K9 Jets from London to NY and back again. Every time has been a great experience in terms of comfort and service. The K9 ground staff and c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The most incredible, amazing experience flying K9 Jets. My biggest worry relocating to the States was how I’d get my old hound there safe and sound and K9 jets most certainly came to the rescue. First... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Consultant en aviation

Écrit par l'entreprise

K9 JETS is the world's first pet-dedicated, pay-per-seat, private jet service. Launched in March 2023, the British-based company has revolutionised pet travel by allowing customers to fly with their beloved pets by their side. Since then, K9 JETS has become a trusted name in the industry with a rapidly expanding destination network offering an alternative to traditional pet shipping. The K9 JETS team boasts over 25 years of experience in the aviation industry, ensuring a safe and seamless journey for both pets and their owners.


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4,7

Excellent

TrustScore 4.5 sur 5

185 avis

5 étoiles
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4,7

Tous les avis

(185)

59 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wonderful communication

Wonderful communication, impeccable customers service. The K9 Jets team made me feel at ease during a huge international move with my pup. They made the whole process seamless and comfortable for both my dog and I. We had a wonderful experience, and will use K9 Jets again for future moves.

25 juin 2025
Avis spontané
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Réponse de K9 JETS

Hi Chelsea,

Thank you so much for your kind words! We're absolutely delighted to hear that you and your pup felt at ease during such a big international move, that’s exactly what we aim for.

It means the world to know the K9 JETS team helped make the process seamless and comfortable for you both. We truly enjoyed having you onboard and would be thrilled to welcome you again on a future journey.

Wishing you all the best in your new chapter!

K9 JETS

Noté 5 sur 5 étoiles

Flying with K9Jets was truly

Flying with K9Jets was truly exceptional. From start to finish, everything was handled with professionalism, care, and genuine love for animals. I flew with my Spitz Rio, and I was blown away by how smooth, comfortable, and stress-free the entire experience was for both of us.

Thank you, K9Jets, for making what would normally be a stressful journey into something truly enjoyable. We’ll absolutely be flying with you again! 🐾✈️

6 juin 2025
Avis spontané
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Réponse de K9 JETS

Thank you so much for your kind words and for taking the time to share your experience with K9 JETS. We're absolutely thrilled to hear that your journey with Rio was smooth, stress-free, and enjoyable from start to finish.

It means the world to our team to know that our care and attention made a difference, we truly love what we do, and pets like Rio are at the heart of it all.

We can’t wait to welcome you both back onboard soon for your next adventure!

Warmest regards,
K9 JETS

Noté 5 sur 5 étoiles

Altogether a great experience

Very supportive in making the booking and preparing everything, very welcoming and very attentive checking in and on the flight (a time for the dogs to get to know one another is a great idea). The atmosphere on the flight allowed my dog to relax and sleep. Altogether a great experience.

14 mai 2025
Avis spontané
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Réponse de K9 JETS

Thank you for taking time to leave us a review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

Highly Recommended!

I’ve flown K9 Jets twice so far and both times my experience was seamless! Being able to check in so shortly before the flight & exit so quickly after, really reduces the stress of travel on my dog & myself. While in flight he’s happy & comfortable as am I. And I feel relieved to know he’s safe and sound as we take an 8 hour or longer flight. Everyone I’ve encountered from the company has been friendly and endlessly helpful. It’s an amazing idea, which has really helped me be able to travel long distances with my dog safely and comfortably. Im already planning my next adventure based on where K9 Jets flies!

11 mai 2025
Avis spontané
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Réponse de K9 JETS

Thank you so much for taking time to leave us a review. We look forward to seeing you and Hank onboard again very soon.

Noté 5 sur 5 étoiles

Fantastic experience

Adam and Kirsty went above and beyond to help ensure that we were able to get our dog to London in time for her life-saving heart surgery. We flew NJ to London and then back home again on K9 Jets and had a truly fantastic experience. The flights were so comfortable and everyone we interacted with at K9 was knowledgeable, kind and helpful. Being able to have my dog in-cabin with me both ways removed so much stress from such a difficult time and we felt so well looked after on both flights.

26 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you so much for your kind review. It was our pleasure and we are so pleased Lulu is on the road to a full recovery.

Noté 5 sur 5 étoiles

K9 Jets is a top level organization

K9 Jets is a top level organization. I recently flew to Lisbon and my experience was fantastic. Before the flight, K9 Jets were quick to respond to all my requests.
My Dog was treated wonderfully and I will be using the service again!

1 mai 2025
Avis spontané
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Réponse de K9 JETS

Thank you for taking time to write a review. We are very pleased you enjoyed the service, and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Tremendous People

This is an incredibly well run airline and a great company. I traveled in December from New Jersey to London. From start to finish they were responsive, assistive, and exceedingly pleasant. I originally planned for a trip with my 2 dogs, and when one of them died unexpectedly just 2 weeks before the flight, I received a very personal and kind message from the team giving me their condolences. The arrival process was very smooth as well, and they even had a personalized dog toy for my boy (and even gave us the one they had made for my dog that died, which may seem like a small gesture on their part but was very touching). They also worked really well with Pawsitive Pets to make sure our paperwork was all in order which gave me confidence that all would be well once we arrived in London.
Overall this is a wonderful way to travel with your pets. So very well worth the money and you are in great hands!

20 décembre 2024
Avis spontané
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Réponse de K9 JETS

Thank you so much for taking the time to leave us a review. It was great working with you to make the move possible.

Noté 5 sur 5 étoiles

A first class experience

K9 Jets was a first class experience from start to finish. The team was fantastic in every respect beginning with accommodating our 195 pound Irish Wolfhound, Ozzy. Adam and Kristy were personally involved in many aspects of the preparations, and I was thrilled that Adam met us at our destination with a personal gift for our pet. The flight itself was exceedingly comfortable and the crew was first rate. We have already recommended this service to our friends, and we will certainly use K9 Jets when we return to the States.

19 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you for leaving a review. We are very pleased to hear you both enjoyed the experience. It was a pleasure to meet you both, see you again soon.

Noté 5 sur 5 étoiles

Thank you from the bottom of my heart…

Thank you from the bottom of my heart for helping get Jimmie home to England. Your help was second to none and I appreciate what you do more than you know. Truly life changing to have Jimmie home with me, and the level of help you gave us through such a stressful time was second to none. Every moment of this process was stressful, but you, Adam and the team made the “out of our control” elements work. I cannot thank you enough for all your help, dedication and the amazing service.

The K9 jets team, Emma, Adam, pilot, air crew, welcome party were all exceptional. The welcome bag was also such a treat!!

Thank you again so much, you really are changing peoples lives. 💜

26 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your great review of our service. It was our pleasure to work with you, and support you through the vets mistakes.

Noté 5 sur 5 étoiles

K9 jets provides a seamless experience…

K9 jets provides a seamless experience for getting your pet relocated.

I used them recently to get my golden retriever from UK to UAE, apart from chartering my own jet this was the only way to get a dog this size into the UAE in-cabin. I couldn’t risk shipping him as cargo, and frankly couldn’t put him through it.

K9 jets is a serious operation, they know what they are doing and it despite the amount of dogs on the flight it still feels like a luxury private charter experience. If you pair them with a pet relocation specialist (which they are able to recommend) you really have all the work done for you - you just need to show up.

Flight was comfortable, the cabin crew went above and beyond to make sure we were comfortable. We had a refueling stop and our pilot even negotiated a potty break for the pups on board despite push back from the airport. There was a full breakfast, a three course meal and plenty of snacks on board.

Its not cheap and was definitely on the fence about spending the money, but would repeat in a heartbeat.

4 avril 2025
Avis spontané
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Réponse de K9 JETS

Thank you for the fantastic review! We’re so glad to hear that Boots had a comfortable journey with us. It’s great to know our team and crew went above and beyond to ensure a smooth experience.

Noté 5 sur 5 étoiles

A First-Class Experience for Me and My Dog Bruno - K9 Jets is Unmatched!

I had the absolute pleasure of flying on K9 Jets’ inaugural flight from Teterboro, NJ to Geneva with my senior pitbull, Bruno, and I couldn’t have asked for a better experience. From the moment I booked, their team provided exceptional service, ensuring I knew exactly what to expect every step of the way. Their thorough communication and detailed explanations made the entire process stress-free and easy to navigate.

On the day of the flight, everything ran seamlessly. The white-glove service was evident from start to finish, and Bruno was treated with the utmost care. He had plenty of space to relax, and the attentive crew made sure he was comfortable and well-hydrated the entire journey. It was clear they genuinely care about the well-being of their furry passengers.

Flying internationally with a dog can be daunting, but K9 Jets made it an absolute breeze. If you’re looking for a stress-free, top-tier way to travel with your pet, I can’t recommend them enough. Thank you, K9 Jets, for making this journey so smooth and special!

26 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your kind words Tanja. It was a pleasure to work with you, and meet you both in Switzerland.

Noté 5 sur 5 étoiles

It’s so easy and exciting. Stressless

On time departure. Early arrival. Great staff. And happy animals everywhere. And I swear I could see the curvature of the earth.

19 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you Nina! We hope to see you onboard again soon.

Noté 5 sur 5 étoiles

From start to finish, first class.

From start to finish. All easy and first class.
The huge amount of time saved avoiding check in and check out etc.
Yes, there was customs and baggage check and documents check. But when it only 9 passengers, a bit quicker than 200. ;)
Walk on the plane, take off, land, walk off the plane.
Beautiful plane, comfortable for both me and my dog.
Highly recommended.

19 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your kind words about our service. It was great to meet you both, we are very happy to hear you had a first class experience.

Noté 5 sur 5 étoiles

Hounds Fly High!

What a luxurious experience for human and hound! No detail missed and the best comms to make this a seamless experience. My older hound passed just days before the journey and such compassion to ensure his memory was with us. Can’t recommend K9Jets enough.

19 mars 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your kind words. It was a pleasure working with you.

Noté 5 sur 5 étoiles

Shadow travels in style.

We recently flew our dog, Shadow, from Teterboro, NJ to Farnborough, UK, and we couldn’t have been more pleased with the experience. Shadow traveled on a private jet with six other dogs, three cats, and their owners, all courtesy of K9 Jets. The team at K9 Jets did an amazing job – they took what could have been a stressful and complicated process and made it simple and even enjoyable. From start to finish, they guided us through every step with professionalism and care. We wholeheartedly recommend them and would absolutely use their services again in the future.

20 décembre 2024
Avis spontané
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Réponse de K9 JETS

Thank you for leaving a review Carl. It was a pleasure to work with you on your trip with Shadow.

Noté 5 sur 5 étoiles

Super accommodating to our pets!

Super accommodating to our pets!! Very friendly and nice and great service!

12 février 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your review. It was great to meet you all. We wish you all the best for your relocation to Ireland.

Noté 5 sur 5 étoiles

5 star (great team!)

5 stars (and I don’t give those lightly). Flew London to Dubai and the whole process was smooth from end to end. You can really see the quality of a team when things don’t go according to plan. The universe threw a few curve balls prior and during our trip but Adam, Vicky, Emma, Anja and Kimberley went above and beyond to ensure there were no headaches for myself or my dog. Big thanks again and already booked a return trip in June with them. Would like to see some regular routes to Dubai from Frankfurt in the future.

7 février 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your review, we really appreciate your feedback. It was great to meet you both and we look forward to seeing you both this summer.

Noté 4 sur 5 étoiles

We had a great experience flying with…

We had a great experience flying with K9 JETS. The staff, especially Adam and Emma, were incredibly helpful and attentive, making sure both pets and owners felt comfortable throughout. The flight was smooth, the dogs were well cared for, and the atmosphere was calm and stress-free. The crew’s flexibility and support stood out, though we feel a bit more proactive communication beforehand would have been helpful for first-time travellers like us. Overall, an excellent service we’d absolutely recommend and use again!

4 février 2025
Avis spontané
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Réponse de K9 JETS

Thank you for your feedback. It was a pleasure working with you. We hope to see you you all back onboard soon.

Noté 5 sur 5 étoiles

simply amazing

Thank you for an amazing experience and flight. I will never forget it. Everything was so easy - from the pre-flight teams call to get all the information to meeting up an hour before take off and security when getting off the plane. The actual flight was simply outstanding. A once in a lifetime experience for me and one I’m so happy to have had with my old, large dog. We were relocating from Europe to the U.S. and there was no way I’d put her in cargo. So happy this service exists. Now she got to snooze the whole way instead of being stressed and anxious in a cage in cargo. Thank you!

17 janvier 2025
Avis spontané
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Réponse de K9 JETS

Thank you Linnea. It was a pleasure to meet you both.

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