Ordered a Quick hot air station and some nozzles over the weekend. Got an email first thing Monday confirming it, with the invoice attached and asking if I needed any ESD gear to go with it (which I... Voir plus
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Have used before Website easy to use to order material from. I had an issue with one or two items not in stock but received a call from Nuno to discuss an alternative. really good customer servic... Voir plus
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Customer service is best and good to have you around for any JBC stuff & parts great that you ship with DHL and UPS and prices are reasonable im happy with you being here always to answer all questio... Voir plus
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slow delivery (still waiting 8 days later). No comms as to any delays, no eta shipping date, no confirmation when ordering that there was a delay. Seems like they are just drop shipping produc... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipement électrique
- aussi dans
- Fabricant d'électronique
- Fournisseur d'équipements industriels
- Fournisseur de matériel de laboratoire
- Fournisseur de solution e-commerce
- Magasin d'outillage
À propos de Kaisertech
Écrit par l'entreprise
Established in 1998, Kaisertech Ltd is a trusted UK supplier of electronic manufacturing equipment, production tools and specialist industrial solutions. With facilities in Eastleigh (Hampshire) and Rochford (Essex), we support businesses across the UK with quality products, technical expertise and dedicated customer service.
With over 25 years of industry experience, we've built strong relationships with internationally recognised customers such as BAE, Dyson, Formula 1, Sony, Leonardo and many more.
Specialists in Electronic Manufacturing & Industrial Equipment
We provide a comprehensive range of equipment and solutions designed to support businesses across electronics manufacturing, assembly, repair and industrial production. From precision soldering and rework equipment to ESD protection and fume extraction systems, our extensive product offering helps businesses maintain safe, efficient and productive working environments.
Our expertise also extends to advanced inspection and vision systems, industrial furniture and specialist production tools, helping customers equip their workplaces with reliable, high-quality solutions. With an extensive range of stocked products and strong relationships with leading manufacturers, including JBC Soldering Tools and HIOS, we help customers source the equipment and consumables they need to keep their operations running smoothly.
Expert Advice & Customer Support
We believe great customer service goes beyond supplying products. Our knowledgeable team offers expert advice, product demonstrations, technical guidance and after-sales support, helping customers identify the right equipment for their requirements.
Whether you're purchasing replacement consumables or investing in new production equipment, our goal is to make the process straightforward, reliable and efficient.
Our commitment to quality and service is supported by our ISO 9001 certification and JOSCAR accreditation.
Soldering Equipment Static Control Industrial Furniture Fume Extraction Vision SystemsKaisertech
Écrit par l'entreprise
- UK's Most Trusted Supplier of Electronic Production Equipment
- Kaisertech's staff are highly trained to offer helpful, impartial advice on all products. Our service doesn't end with your purchase. We provide excellent after-sales and a great choice of expert services to help you, from delivery to installation. Many of our specialist services come at no extra cost; some are chargeable, but all are delivered to the highest possible standards.
FREE SHIPPING
Free next day delivery with orders over £50 online
When items are available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. Heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.
Coordonnées de contact
Unit 12, M3 Trade Park, Manor Way, SO50 9YA, Hampshire, Royaume-Uni
- +44 (0)23 8065 0065
- sales@kaisertech.co.uk
- kaisertech.co.uk
4,5
Excellent
732 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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The only place to buy genuine Quick hot…
The only place to buy genuine Quick hot air gun,lots of fakes out there.Kaisertech also sells replacement heater elements.
29 juin 2023
Réponse de Kaisertech
Dear James,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our range of Quick hot air Stations!! - we love to hear it :) If you need any further assistance on product information or other elements, please do not hesitate to contact us.
Kind regards,
Team KT
Excellent company as expected
24 juin 2023
Réponse de Kaisertech
Dear Dorothy,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
From Kaisertech I get exactly what I need.
From Kaisertech I get exactly what I need.
Excellent quality tools ( JBC ) and fast delivery in perfect packing.
Great communication and answering my questions.
Pleasure to deal with Kaisertech since 2019.
Thank you very much and respect!
Mykola (Nick)
30 juin 2023
Réponse de Kaisertech
Dear Nick,
Thanks so much for your kind review and acknowledging our excellent quality soldering tools from JBC!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Swift, Professional service
Swift, professional service.
Ordered filters for next-day delivery and all admin and communication was conducted perfectly. Descriptions on their website were relevant and accurate with up-to-date stock availability clearly indicated. Could not ask for a smoother service. We will definitely be using Kaisertech again and recommending them.
18 juin 2023
Réponse de Kaisertech
Dear Mark,
Thanks so much for your kind review, we really appreciate it! It's super important for us to pay attention to detail and ensure the satisfaction of our customers!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
entrega rápida, empresa confiável 33 / 5.000 Resultados de tradução Resultado da tradução fast delivery, reliable company
my purchase took only 5 days to arrive in Brazil, I was taxed 100% by the Brazilian government, but it is a great company to buy tools!
16 juin 2023
Réponse de Kaisertech
Dear Robin,
Thanks so much for your kind review, we really appreciate it!
So great that you're happy with our fast and efficient service - we love to hear it :) If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Réponse de Kaisertech
Dear Philip,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our efficient service and our available products. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Ordered pair of safety boots
Not impressed at all still not taken delivery of my boots emails back and forward asking how long
Can take up to three weeks I was told
Very poor I’ve now had to go and buy a pair of cheap boots just to wear to work and till my expensive pair arrives
If I’d been told from the beginning they would have taken weeks to arrive I wouldn’t have bought them
15 juin 2023
Réponse de Kaisertech
Dear Adam,
Thanks for your review and feedback.
Our Sievi range of shoes are shipped directly from the manufacturer and therefore the lead time is around 10-14 working days. This is listed on our online listings for each shoe on the website.
We always strive to provide the best customer service possible and will investigate how we can make improvements to avoid this happening in the future.
If you wish to discuss this further with our team please do call us on (+44)02380 650065) or email sales@kaisertech.co.uk.
kind regards,
Team KT
Réponse de Kaisertech
Dear Robin,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our efficient service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Good Value and free postage
Good Value, free postage and decent packaging, they kept me updated with progress
30 mai 2023
Réponse de Kaisertech
Dear Frazer,
Thanks so much for your kind review, we really appreciate it! We strive to make all of our orders as personal and efficient as possible.
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
professional
professional, efficient company..
great customer service and make every effort to contact you if theres any queries with your order..
will not send the order out unless the customer is satisfied
20 janvier 2023
Réponse de Kaisertech
Dear Amran,
Thanks so much for your kind review, we really appreciate it! We strive to make all of our orders as personal and efficient as possible.
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Speedy & relevant comms
Speedy & relevant comms make for an informed shopping experience.Many thanks
12 mai 2023
Réponse de Kaisertech
Dear Maureen,
Thanks so much for your kind review, we really appreciate it! We're so glad that your shopping experience was well informed.
If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Réponse de Kaisertech
Dear Dave,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our personalised service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Excellent customer support and quick…
Excellent customer support and quick shipping. Particularly Jon was very accommodating and helpful with my request.
16 mai 2023
Réponse de Kaisertech
Dear Amir,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Miserable customer service
Miserable customer service! Unresponsive!
Order placed April 22nd.
Chat response Mai 3rd: "Good morning, we are just trying to identify the delivery cost to your location, once known we will be in touch".
Never heard since, even after sending chats and emails to "customer service" ...
16 mai 2023
Avis spontané
Réponse de Kaisertech
Dear Customer,
Thank you for your feedback, it is really important to us!
We always strive to provide the best customer service possible and will investigate how we can make improvements to avoid this happening in the future.
If you still have a query regarding this issue, please do call us on (+44)02380 650065) or email sales@kaisertech.co.uk.
Kind regards,
Team KT
Amazing service from Kaisertech
Amazing service from Kaisertech, always delivered quicker the expected and pleasant experience, all my major soldering tools have been ordered from them, they have supplied us 2 JCB soldering stations and 2 Quick Hot Air stations.
Highly recommended for any one who does electronic repairs to order from them.
20 avril 2023
Réponse de Kaisertech
Dear Henal,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Réponse de Kaisertech
Dear Michelle,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Great sales service and experience
17 avril 2023
Réponse de Kaisertech
Dear Neill,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards,
Team KT
Pleased with the service
Very satisfied with the product. Package received in excellent condition without damages and discrepancies. Very pleased with delivery service, package arrived on the next day. Jon Doggett (sales account manager) was very helpfull in assisting with my quiries and also quick responsive.
17 avril 2023
Réponse de Kaisertech
Dear Ivan,
Thanks so much for your kind review and special mention, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards, Team KT
Great customer service
Great customer service. My order arrived within 24 hours. I realised I had ordered the wrong soldering iron tips. I was able to return the tips and get a refund without any problems.
I will definitely use Kaisertech again.
11 avril 2023
Réponse de Kaisertech
Dear Daryn,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance on your next purchase, please do not hesitate to contact us.
Kind regards, Team KT
Always 1st class service from this…
Always 1st class service from this company, Keeping in touch with you every step of the way with your purchases. Brilliant !!!
4 avril 2023
Réponse de Kaisertech
Dear Gary,
Thanks so much for your kind review, we really appreciate it!
So great to hear that you're happy with our service. If you need any further assistance, please do not hesitate to contact us.
Kind regards, Team KT
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