0 stars if I could. We booked a single night stay in Boston, however due to the incoming dangerous weather, our TRAIN into Boston was cancelled. We are hours away with no other form of transportation... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I stayed at Kasa La Flora in Miami Beach and had a great experience. The room was very clean and the staff was very accommodating. I would definitely recommend staying here to anyone looking to stay n... Voir plus
Stayed one night at The Clyde Hotel in Portland, Oregon. Once I became more familiar with the online reservation/check-in process, accessing the hotel and my room was straightforward. The room was cle... Voir plus
L'entreprise a répondu
While the apartment in Greenville,SC was very nice, the reservation personnel was extremely frustrating to work with. I left some clothing items behind. The items were located only after I had to make... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Location de vacances
- aussi dans
- Hôtel
Écrit par l'entreprise
Kasa is the leading brand and operator of flexible accommodations, turning single-family, multifamily, and boutique hotel properties into short-term rentals for modern business and leisure travelers. Founded in 2016 by professionals who previously drove growth at Airbnb, KKR, and Apollo, Kasa pairs deep technology with real estate expertise, operating from its New York headquarters. Our proprietary tech stack, automation, and data-driven pricing let us partner with institutional real estate owners and turn their properties into profitable, dependable investments while giving guests a consistent, comfortable stay every time. Every Kasa unit comes with self/keyless check-in through a door code, a Pre-Arrival Checklist so you know what to expect before you arrive, and a Virtual Front Desk available around the clock if anything comes up. We're not just changing how people travel; we're reimagining what real estate assets can become. Whether you're booking a stay or partnering with us as a property owner, Kasa is built on dependability, operational excellence, and a genuinely better experience on both sides of the transaction. Learn more about our units, our partners, and what makes Kasa different at kasa.com.
Coordonnées de contact
Etats-Unis
- kasa.com
3,3
Moyen
65 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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No smoking in the room
No smoking in the room. There was no ashtray to throw the butt when I smoked outside. I put out the butts and threw them in the trash can in the room. However, they did not pay the deposit, claiming that we were smoking in the room. It was obvious on the cameras that I was not smoking in the room. They said the room stinks. They did not refund my deposit. They stole my $250 deposit because I didn't throw the butt outside on the street. I would definitely not recommend. Be very careful. Definitely don't waste your money. If I didn't throw a cigarette butt in the room and ate pizza, they would say the room was stinky and would not refund the money. It was very bad experience. They literally stole my money.
14 avril 2023
Avis spontané
Awful experience all around
I was told to park our extra vehicle in a particular spot (with a drawn map) and was subsequently towed. Kasa refused to pay for the tow or accept any responsibility for their error. They claimed that we parked the wrong additional car there. The towing company said they would have towed the other car if it was in the same spot. In addition there were cockroaches in our unit. They did offer to come fumigate the apartment, but I have a 6 month old baby here so that isnt an option.
25 novembre 2022
Avis spontané
The Oxford in Seattle
I had a great experience at The Oxford in Seattle. Perfect location, spacious room, and very easy check-in process. Highly recommend Kasa!
13 juillet 2022
Avis spontané
Very poor and untrustworthy
Very poor and untrustworthy - they contacted me to say they were charging me $75 for allegedly bringing a pet into the property which I certainly did not - they said pet food had been brought in but there was no way they would review the charge - I am waiting to receive ‘evidence’ but they have said it will not be reviewed and there is no way the charge can be overturned - this seems to be a tactic to charge extra to guests without their consent, otherwise surely there would be a review process of some sort
21 mars 2022
Avis spontané
Great properties and Excellent service
18 octobre 2021
Avis spontané
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