KCOM Avis 3 878

Professional from the beginning with all options clearly outlined. Did not feel under any pressure at any time and the engineer who installed the WiFi was timely, efficient and professional throughout.

Thanks Corey & Adam for a perfect experience ⭐️⭐️⭐️⭐️⭐️

Good value packages and easy to use web pages

Matt &Jake arrived early in the time window which was appreciated, clean and tidy with conscientious approach to tidying up afterwards, I didn’t need to request shoes off.
The only way I could have scored higher was if the company could have arranged a quicker appointment.

Neither my wife and i are tech savvy so wasn't sure how to arrange broadband and streaming t.v channels. Simon,was in our area and gave us some info and explained how easy it was to set up. We where going away on holiday and we asked if he could call back on our return which he did. He organised everything over the telephone with kcom,he was extremely patient and polite and explained everything in easy to understand language. We knew we where in safe hands and so far are happy with our choices. The person on the telephone was also very proffesional and had a great telephone manner making the whole process very relaxed and easy to understand the t&c's.All in all a positive experience,and very pleased we joined up.

Installation was quick and efficient performed by 2 experienced and well mannered engineers. The internet speed surpassed all expectations and it is superb.

I am moving back to Hull and therefore a return customer to kcom, was always happy with the service and contact ability

Very helpful employee on the phone. He explained everything and it’s nice to speak to a human being.

Ease of signing up as a new customer

Easy to understand the options and discussion the need I require and not having to call my previous provider

Got a call following my online enquiry and after explaining the full procedure, costs etc, I was able to make a decision to switch to Kcom

Very polite respectful engineers cleaned up mess and efficient thank you Carol m

Friendly efficient engineers Matt and Jake worked very hard they were very tidy and left no mess.

The two gentlemen who came to do our internet were very good did a great job very respectful left it all clean as they found it excellent highly recommend Mrs s trilk there names were Ellis and Blake

The best team in suport if you have any issues

All handled over the phone, very easy to understand. And all information given clearly

Ellis & Blake
Very friendly. Answered any questions I had. Talked through everything that was happening. Left the place tidy and got the job done

Good service, no problem.