Having purchased a number of new caravans with them at Nottingham had them service also I ask them to get me 4skirt rail end caps for my swift caravan they basiclly said it wasn’t cost effective for t... Voir plus
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The salesman Darryl was extremely responsive, helpful and thorough and supervised a new employee who talked us through details. All staff were great.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... Voir plus
L'entreprise a répondu
Had a great Caravan Introduction today from Talha, he was really helpful and informative. Nothing was too much trouble. Would recommend. Thanks a lot!
À propos de l'entreprise
- Concessionnaire de camping-cars
- Atelier de réparation de camping-cars
- Concessionnaire de mobilhomes
- Fournisseur d'auvents
- Magasin d'accessoires pour mobil-homes
Écrit par l'entreprise
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Coordonnées de contact
Eastwood Road, NG16 2HX, Kimberley, England, Royaume-Uni
- 0115 9382401
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
very professional and friendly approach
The salesman Darryl was extremely responsive, helpful and thorough and supervised a new employee who talked us through details. All staff were great.
Bad customer service
Having purchased a number of new caravans with them at Nottingham had them service also I ask them to get me 4skirt rail end caps for my swift caravan they basiclly said it wasn’t cost effective for them to order from swift so I’m done with them perthetic .if I’d have said can I bring it in for them to do the work I bet the story would have been different .I rung lowdam caravans 1hr later no issues on order
It was great to be left to look around…
It was great to be left to look around the vans without being hassled. Handovers smooth and informative
Had a great Caravan Introduction today…
Had a great Caravan Introduction today from Talha, he was really helpful and informative. Nothing was too much trouble. Would recommend. Thanks a lot!
Updating our Motorhome
Kimberley helped us to update our Motorhome, showing us various options and delivering the right model for us from Darlington to Nottingham. No hard sell just good advice and service,
Not a good experience with the service team…
The experience with the service team was not good it took 7 months to sort a decal under warranty and I have to fit it my self or pay them I will not take my caravan to them again
Very friendly helpful staff who gave…
Very friendly helpful staff who gave excellent advise to us newbies. Not pushy sales people genuinely made sure we made the right choice. highly recommend
Fantastic Company, Highly Recommend
Purchased my first caravan through Kimberley Caravans and they made the whole process simple and enjoyable.
From the moment I placed a deposit, Matt and the rest of the team were kind, accommodating and easily reachable.
The minor improvements noted on inspection were carried out quickly, efficiently and with a smile.
On the day of collection, I had an issue with my tow vehicle which they did their best to rectify for me when they had no obligation to do so but again, did it with a smile and attention to detail.
I can honestly say that they were fantastic and I can’t recommend them enough! Whether that be if you’re thinking about making a purchase on a new caravan, second hand or in my case, your first step into caravan life.
Thanks again to all the team for all your help!
Kind Regards,
Mr Paye
Matt at Kimberly caravans
Our experiance with Kimberly caravans was excellent, the team was super welcoming and helpful. Matt in particular served us and he took his time showing and explaining everything to me and my family. I would really recommend his service!

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Proper Genuine company explained…
Proper Genuine company explained everything no pushy sales just really nice people to deal with would definitely recommend.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Excellent team at Kimberley Richard…
Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
We purchased our Coachman Laser 875…
We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughter being seriously ill in hospital our focus was with her. Kimberley Caravans were brilliant keeping our new van on hold until early August until we were in a better place to collect and complete the deal. Richard delivered a though and comprehensive handover and we are now enjoying our new caravan and our daughter is now two thirds through her treatment.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
The experience at Kimberley was great
The experience at Kimberley was great, I can honestlly say that all of the staff especially Matt are so friendly and helpful it was a pleasure to do business with them. No question went unanswered even ones that may sound silly to a seasoned motorhome owner, we were put at ease straight away and treated well, I wouldn't hesitate to recommend them.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Cannot thank Kimberley caravans enough…
Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Absolutely fabulous personal service…
Absolutely fabulous personal service when selling our van!
Jason Ashley handled the sale and made it very simple.
Top class company - recommend to everyone!

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
The whole procedure of buying from…
The whole procedure of buying from start to finish was excellent. Staff were extremely helpful especially Richard.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Excellent service
Had emergency the water pump had failed on my caravan and they were the nearest dealer who had a replacement in stock we were an hour away and they were shutting in an hour and 15 minutes. Having got stuck in traffic in Nottingham we phone them an asked for them to wait as we would be last minute. The staff waited and can’t thank them enough. The service was excellent . I would recommend Kimberly and will use them again. Thank you Kimberly caravans once again

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
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