Having purchased a number of new caravans with them at Nottingham had them service also I ask them to get me 4skirt rail end caps for my swift caravan they basiclly said it wasn’t cost effective for t... Voir plus
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Lisez les avis des autres
The salesman Darryl was extremely responsive, helpful and thorough and supervised a new employee who talked us through details. All staff were great.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... Voir plus
L'entreprise a répondu
Had a great Caravan Introduction today from Talha, he was really helpful and informative. Nothing was too much trouble. Would recommend. Thanks a lot!
À propos de l'entreprise
- Concessionnaire de camping-cars
- Atelier de réparation de camping-cars
- Concessionnaire de mobilhomes
- Fournisseur d'auvents
- Magasin d'accessoires pour mobil-homes
Écrit par l'entreprise
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Coordonnées de contact
Eastwood Road, NG16 2HX, Kimberley, England, Royaume-Uni
- 0115 9382401
4,7
Excellent
590 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bailey pursuit 400-2…
We thought the salesman was very helpful,and made us feel at ease all the way through the process, we would highly recommend kimberley caravans
17 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you both! Really glad the whole process felt so relaxed and easy. Hope you have a fantastic time in the new caravan!
Many Thanks,
The Kimberley Team
Great caravan
23 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Gareth! Really glad you're happy with it. Hope you have many great trips ahead!
Many Thanks,
The Kimberley Team
Very good to deal with
Very good to deal with, handover was shown how everything worked. Really happy with the complete package from them.
Matt kept us informed throughout, we wanted a few extras adding on our order which he dealt with nothing was too much trouble for him. Thank you
15 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Tracey! Really glad Matt kept you informed throughout and sorted those extras with no fuss. Hope you're loving the complete package!
Many Thanks,
The Kimberley Team
From first taking a look at the…
From first taking a look at the caravans to driving away with just the right type we wanted all the staff at kimberley caravans have been so helpfull and friendly and knowledgeable it has been a breath of fresh air
Must thank all the staff as they have been great but the complete sales team I have been very impressed with and need to say thank you
Keep up the good work
Many thanks martin
16 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Martin! What a lovely thing to say, a breath of fresh air is exactly what we aim for. We'll make sure the whole sales team see this. Hope you have a brilliant time in the new van!
Many Thanks,
The Kimberley Team
Fantastic experience from the whole…
Fantastic experience from the whole team at Kimberley, great sales, nice little shop area & collection of my new caravan was very informative and smooth.
10 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Kieran! Really glad the whole team made it such a smooth and informative experience. Hope you have many great trips ahead in the new van!
Many Thanks,
The Kimberley Team
Purchased a tentbox lite ...Excellent…
Purchased a tentbox lite ...Excellent service nothings too much trouble...go above and beyond. ..thankyou 😊
17 juillet 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Sharon! Really glad the team went above and beyond for you. Hope you love the tentbox on your travels!
Many Thanks,
The Kimberley Team
Very Happy
We needed a small repair to our motorhome. It was resolved in less than an hour .Everyone was so helpful and friendly and highly recommend 👌
6 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Samantha! Really glad we could get that repair sorted so quickly for you. Hope you're back out enjoying the motorhome!
Many Thanks,
The Kimberley Team
Excellent service at Kimberley Caravans in Nottingham
Could not fault Kimberley Caravans at all. They have a range of caravans to suit different budgets. All caravans for sale are open so you can look round at your leisure. Darrell gave us lots of information which helped us to choose the perfect caravan for us. On the day we collected our caravan, Richard went through everything with us to ensure we were happy and confident in using all the appliances on the caravan. The service we received from Kimberley Caravans was second to none. Both Darrell and Richard were extremely helpful and I would 100% recommend Kimberley Caravans to anyone.
29 juin 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Kelly! Really glad Darrell and Richard both looked after you so well from choosing the perfect van through to a confident handover. Hope you have many wonderful trips ahead!
Many Thanks,
The Kimberley Team
Great helpful staff
3 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Patrick! Really appreciate the kind words. Hope you're enjoying your new purchase!
Many Thanks,
The Kimberley Team
Excellent helpful staff but issues with…
Excellent helpful staff but issues with the handover with couple of things not working in the caravan but were put right before delivery, also ordered a size 16 awning and got a 17 which was far too big so the issue of taking back to Kimberley when the correct one arrived, on whole nice people and nice little site
26 juin 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Hi David, thank you for your feedback. Really glad the team put those handover bits right before delivery. On the awning mix up, we've passed your comments on to the relevant team and someone will be in touch to sort the swap for you.
Many Thanks,
The Kimberley Team
I liked the sales I would give them 5…
I liked the sales I would give them 5 stars. Very helpful, polite and engaging. They also worked as a team.
The service people who prepared the caravan were not very good. Jobs not picked up and work not finished or perhaps checked. The caravan rubber feet fell off on the motorway and the Alko hitch popped up. Water tank had not been cleaned ( sales sorted it out )
1 juillet 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Hi James, thank you for your feedback. Really glad the sales team looked after you so well. We've passed your comments about the preparation on to the relevant team and someone will be in touch with you directly.
Many Thanks,
The Kimberley Team
As good as anticipated.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done , faults attended to under warranty and all with very friendly , helpful service from everyone. Special shout out to those in Customer Support , who have answered any questions and issues with a smile. Ashley , Gracie et al many thanks.
6 juillet 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you so much for coming back to leave another review after 15 months, that really does mean the world to us! Really glad Ashley, Gracie and the team have looked after you so well throughout. Hope to see you again soon!
Many Thanks,
The Kimberley Team
we felt with Richard at Kimberley
we felt with Richard at Kimberley, he was not pushy salesman. Very honest and friendly.
We brought a Swift Challenger caravan, it is beautiful.
Everyone at Kimberley Caravans were very professional.
Would use them again and again.
26 juin 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you! Really glad Richard made the whole experience feel so honest and relaxed. The Swift Challenger is a beautiful caravan, hope you enjoy every single trip in it!
Many Thanks,
The Kimberley Team
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Karen! Really glad you found what you were looking for. Hope to see you again in the future!
Many Thanks,
The Kimberley Team
Courteous
Courteous, flexible well informed service. Felt well prepared for dealing with new cravan after very helpful handover.
17 juin 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you James! Really glad the handover left you feeling fully prepared and confident. Hope you're enjoying the new caravan!
Many Thanks,
The Kimberley Team
Highly recommend!
Matt Wilkinson came straight out to greet us, we got the 5 star treatment from start to finish, found us the perfect caravan. Would highly recommend.
8 juin 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Gary and Dawn! Really glad Matt found you the perfect caravan and that the whole experience felt like 5 star treatment. Hope you love every trip in it!
Many Thanks,
The Kimberley Team
Service was second to none,Great staff …
Service was second to none,Great staff very friendly, helpful and professional would use them again and recommend them to others
2 juin 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Val! Really glad the whole experience felt so friendly and professional. Hope to see you again in the future!
Many Thanks,
The Kimberley Team
Used caravan purchase
We were made to feel welcome by Darrell from the minute we got to look at the caravans we were going to look at right through to driving away on the day we picked up the caravan.At no time did we feel under pressure and everything was explained clearly.We wouldn't hesitate to recommend Kimberley to others looking to change vans.
11 juin 2026
Avis spontané
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Sandra! Really glad Darrell made you feel so welcome and that the whole process felt relaxed and clear. Hope you enjoy every adventure in the new van!
Many Thanks,
The Kimberley Team
A great experience yet again
A great experience yet again, our second van purchased from Kimberley, always a pleasure to do business with, very friendly staff, great handover, definitely deal with again.
26 mai 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Colin, welcome back! Really glad it was just as enjoyable second time around. That means a lot to us. Hope you love the new van!
Many Thanks,
The Kimberley Team
Open and honest people very…
Open and honest people very knowledgeable about their business
28 mai 2026
Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Thank you Peter! Really appreciate the kind words and glad you felt in good hands throughout. Hope to see you again in the future!
Many Thanks,
The Kimberley Team
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