We bought our first motorhome and the sales team were great to deal with. They answered all of our questions (of which there were many!). On the day of collection it all went smoothly and the handover... Voir plus
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Having purchased a number of new caravans with them at Nottingham had them service also I ask them to get me 4skirt rail end caps for my swift caravan they basiclly said it wasn’t cost effective for t... Voir plus
The salesman Darryl was extremely responsive, helpful and thorough and supervised a new employee who talked us through details. All staff were great.
I posted a review when we first picked our new Coachman up , and feel after 15 months of ownership another is deserved. As expected, the service has been excellent , top notch. First year service done... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de camping-cars
- Atelier de réparation de camping-cars
- Concessionnaire de mobilhomes
- Fournisseur d'auvents
- Magasin d'accessoires pour mobil-homes
Écrit par l'entreprise
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Coordonnées de contact
Eastwood Road, NG16 2HX, Kimberley, England, Royaume-Uni
- 0115 9382401
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Great experience
We bought our carvan from Daz
He was not pushy at all we had a great experience .all the staff were great would highly recommend

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Amazing company and perfect customer…
Amazing company and perfect customer service from matt, no pressure and highly knowledgeable. Would definitely recommend this company. Thanks Matt and everyone at kimberley caravans.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Great customer service
Great customer service, knowledgeable staff massive thanks to Darryl and Matt who looked after us great, absolutely love the caravan

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Fantastic Service
Great staff, very knowledgable, allowed us to look around without hassle. Exceptional service from start to finish. Professional and helpful. Bought our CV40 from here - highly recommend. Thank you Darrel, Matt and Richard.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Fantastic experience
We first enquired about camper van and placed deposit, travelled from Scotland on arrival met by Dan, after a few moments looking round the camper myself and Amanda realised that it was not for us. We then discussed with Dan about potential of purchasing caravan after going round the sales area for a couple of hours we decided on the Coachmam VIP 675, then placed the order to be collected on 8th November, exciting times I them requested the pick up be pulled forward one week to the 1st November, we travelled down on Friday evening staying over in Gateshead for the night, to then continue the journey for the handover at 11.30, on arrival we where greeted by Matt offered us refreshments then passed us over to Richard who was absolute gentleman and gave us a very thorough presentation on the caravan, was great in swapping over the battery and gas bottles which I was prepared to do but he went above and beyond ahead of the 7 hour return journey
Absolute 5 star from start to finish
Cheers guys

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Our wonderful preloved caravan.
After a very honest and frank discussion with Richard, our salesman. We chose our purchase, and the process was straightforward and professional from start to finish.
Our handover was informative and thorough and on time, Richard and our caravan were waiting for us when we arrived and everything we needed was either in with the sale or available from the shop.
All in all, a splendid experience.
We can't thank Richard enough, always on hand in person or by phone, for any queries, and a thoroughly nice chap.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Customer Satisfaction
Rating based upon the excellent customer care given by all concerned. the whole process was carried out in a caring, friendly and Professional manner.
The attention to our specific needs was amazing and carried out with respect and a real passion to deliver what we asked for. It is rare during these times to find a facility that prides itself in delivering exemplary customer care and service.
Over many years we have purchased a number of caravans and without doubt the customer service given never fails to deliver. ( huge thanks to the Sales, Prep, service departments and not least but also the accessories sales staff - simply Brilliant and you should all be very proud 10 out 0f 10 - thanks

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Excellent service - highly recommended
From start to finish the experience of buying our new caravan from Darrell at Kimberley Caravans was first class - I’d highly recommend giving him a call if you’re looking to change your van

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Purchase and handover process.
Starting with the actual sale by Jason and his team through to the handover undertaken by Richard. Extremely professional and a truly relaxed expeience.Richard was brilliant and explained all aspects of the caravan in detail to my wife who was totally happy with the process. Hugh thanks to Kimberley for delivering all aspects on time in a caring manner. - Brilliant.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Kimberley Caravans from start to finish…
Kimberley Caravans from start to finish have been outstanding.
Great advice all the way through the journey of helping us buy our first ever caravan.
The team is completely transparent with every aspect if something is wrong and supportive with every decision you make.
Be all that said and done. Just a lovely bunch of people to boot. Big shout out to Darrell.
We can now leave you be lol.
Thank you to all for the experience.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Kimberley caravans was absolutely…
Kimberley caravans was absolutely excellent from start to finish. They was no hassle at all and nothing was to much trouble for them . Highly recommend Darryl miller who was absolutely fantastic and a brilliant hand over as well . Will definitely recommend Kimberly caravan to people.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Sales team were very good
Sales team were very good, However was seriously disappointed on how much we were allowed for our old caravan.
We have a number of faults on our new caravan, finding it difficult to arrange for repairs.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Sold are caravan to them and there…
Sold are caravan to them and there service was very clear and gave us a good price would definitely recommend 5*

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Darrell was an excellent sales person
Darrell was an excellent sales person. He really knew alot about our caravan and made sure we knew how to engauge the mover properly.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Great buying experience
We recently purchased a new Swift caravan from Kimberley and part exchanged our old van in return.
We got a great price on the new one and a fair part ex price on our old van.
Richard (sales person) was very knowledgeable and guided us through the whole experience in a very relaxed(not pushy at all) manner from viewing all the way through to handover.
Would definitely recommend a visit to Kimberley if your looking at changing your van and we're looking forward to many trips away in our new one.
Thank you
Stuart & Lisa.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Great Customer Service
The customer service team at Nottingham showed how Good service should be done,
Kept me informed of progress on issues and more importantly kept the commitments they made to me.
The sales team have been honest and sincere from the start of the process and I cannot recommend this site highly enough.

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
From start to finish all the team at…
From start to finish all the team at Kimberley Caravans were so helpful and friendly no pushy salesman, everything we wanted to know about the caravan we ended up buying was explained nothing was to much trouble, thanks to Matt for a perfect hand over, and all the team at Kimberley Caravans. Lee & Jane

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
Good helpfull sales people

Réponse de Kimberley - The Caravan & Motorhome People - Nottingham
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