Amazing customer service! From my question to them via email, to receiving the kitchen handles - less than 24h! Order was perfect and the experience was stress-free and smooth. Thanks Greg & Team.
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Lisez les avis des autres
Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Voir plus
Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Voir plus
A wide choice is available in the website. Everything I ordered arrived swiftly. I needed to make a return and the communication to do this was quick and efficient. Would definitely go back .
À propos de l'entreprise
Écrit par l'entreprise
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Coordonnées de contact
42 York Street, TW1 3LJ, London, Royaume-Uni
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Excellent service and product
I was a initially apprehensive to place an order with Kitchenfair because I am not keen on companies with no telephone contact numbers. However I am pleased to say delivery of the bin was very quick and I am happy with the product. I will certainly consider them again for future purchases.
Really quick delivery
Really quick delivery. Product just as expected and fits drawer perfectly.
Excellent quality
Excellent quality fast delivery size is absolutely spot on would highly recommend this company
Thank goodness for Kitchenfair
Thank goodness for Kitchenfair. I'd been trying to source Hafele hinges (and mounting plate) for months and had no success. Greg at Kitchenfair went above and beyond to ensure that I got the right parts and the cupboard is finally fixed. Well done Kitchenfair. Great customer service, best prices and speed delivery.
Kitchen Replacement handles
Ordered new replacement different handles for kitchen cupboards and drawers
Quality at fair price
Made a 7 year old kitchen look like new
Very impressed
Can’t fault the service from…
Can’t fault the service from kitchenfair. Ordered a sink from them and had problems with the website. Received a message saying to contact them. Emailed them with my details and within 10 minutes they replied and assured me that everything was sorted and I would receive my order the next day.
On the evening I received a message from the courier that they were due to deliver the next day. On the morning I received a message saying they were due to deliver and it would be delivered between 8:30 and 10:30 by (name of driver). Sure enough it arrived at about 9:30. Well done to everyone concerned and I am really pleased with my purchase
exactly what I ordered delivered next day.
I ordered an integral dual kitchen waste bin. It was delivered 'postage free' the next day in perfect condition. The easy to follow instructions enabled me to easily fit it inside the under sink cupboard. I like that it has a 2 year guarantee. I would not hesitate to use Kitchenfair again.
Love our bins
Fast delivery and the product was as described. Easy to follow instructions. It was also cheaper than in another more known bin retailer, so win-win. Would buy again.
Excellent Customer Service Especially Greg !
I have been replacing the door in my kitchen and was looking for some speciifc hafele handles, as that is what one of the big DIY chains sells but at a very hight cost ! . You cant buy direct of hafele. I was deciding between 2 online companies but the other major one did have bad customer service reviews so decided to try kitchenflair. The handles were half the price and next day was next day service. I then ran in to some difficulty with hinges as I needed soe 270 hinges and could not get them anywhere. I spoke to kitchenflair and greg advised haeffe were out of stock but he could source them if I would wait. I waited and he emailed me not only that they were i n stock but links to them so made my purchase very easy indeed. I had some other gen queries and Greg was fantasic. I would not hesitate to reccomend the company, as same day replies to any email queries too. Thanks
Delivered on time and spot on to…
Delivered on time and spot on to description.
Very easy to fit and easy to use. Neat and well designed.
Tap delivered promptly and looks good…
Tap delivered promptly and looks good quality. Ask me in a couple of year's time and I will be in a better position to evaluate its longevity.
Great kitchen cabinet handles
We bought kitchen cabinet handles for our new kitchen (Hafale Pimlico) very good price compared to others, great quality and delivered promptly and well wrapped.
Excellent Service.
Good communication and fast delivery
Good communication and fast delivery. I ordered some kitchen cupboard door handles and was very pleased with the product and the service. I'd definitely recommend and would happily buy from again.
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