Amazing customer service! From my question to them via email, to receiving the kitchen handles - less than 24h! Order was perfect and the experience was stress-free and smooth. Thanks Greg & Team.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dear team. Thank you so much for the support you gave me and my Aunt, with purchasing a replacement dishwasher door. Harry and Greg, went the extra mile with their customer service. Patient, pr... Voir plus
Great customer service but only via email as there is no contact number. This makes it a little hard to have a conversation. They use DX delivery partners who were useless for me but thankfully Kitche... Voir plus
A wide choice is available in the website. Everything I ordered arrived swiftly. I needed to make a return and the communication to do this was quick and efficient. Would definitely go back .
À propos de l'entreprise
Écrit par l'entreprise
Premium kitchens, kitchen doors, sinks, taps, handles, worktops and all things required to build your dream kitchen at a fair price.
Coordonnées de contact
42 York Street, TW1 3LJ, London, Royaume-Uni
- help@kitchenfair.co.uk
- kitchenfair.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Have emailed twice as I am trying to…
Have emailed twice as I am trying to return the item. No phone number and still awaiting a response….

Réponse de Kitchenfair
Amazing customer service
I ordered a Smeg sink which arrived overnight. It unfortunately had a few marks on it so I contacted Kitchenfair customer service. Greg responded straight away and contacted the manufacturer to sort it out for me. He was super quick, professional and ready to help. Amazing customer service!
Kitchen cupboard handles
Bought some handles from Kitchenfair the other week arrived pretty quickly they look great totally transformed our kitchen.
Good quality
Easy ordering service, prompt delivery and so far the kitchen bin appears to be of good quality
Great product
Website was easy to navigate. Clear and accurate description of product. Goods delivered very promptly. Great product which means kitchen is not cluttered with bins. Would definitely recommend.
Superb service
Superb service
Having been let down by another company, and my kitchen re-fit date fast approaching, I needed to find a pullout recycling bin ASAP.
Kitchenfair had the one I needed in stock, I ordered it and it was delivered the next day. I asked a question on email and it was replied to promptly.
Couldn’t be happier, thank you, Kitchenfair :)
Disappointing service
Really disappointed as I have not received my item yet. I ordered from this company as the website said next day delivery, however having ordered it on a Saturday I accepted it may not arrive on a Sunday.
It is now Thursday and still no item.
Yesterday morning I received a text message from the courier DX Express to provide me with a 2 hour window and so I made arrangements at work so I could be home for the delivery. It did not arrive and this morning I have received another text with a 2 hour window. Having read the reviews on trust pilot this courier company is little over 1 star and I think the majority of reviews would have rated zero if they could.
This has affected my overall score, and their choice of using a courier with poor customer satisfaction would prevent me from purchasing again from this company.

Réponse de Kitchenfair
Best prices I could find online
Best prices I could find online. Really prompt delivery. Wouldn’t hesitate to recommend Kitchenfair, very pleased with their service.
Great value for quality
Great value for quality! Looked everywhere for something a little different but not too much. These handles are solid, lovely finish and arrived quickly too. Never used this company before but will do again :0
Excellent company
Excellent company, especially Greg in Customer Services who went out of his way to sort out a couple of issues that I had. Great quality pull out units for Kitchen cabinets. Fast next day delivery at no extra cost.
Very good price …
This company offered the best price for the kitchen taps I was researching. Bought online and arrived in two days. Very well packed and pleased with tap, even better than described.
Order came next day as stated got an…
Order came next day as stated got an update on delivery time excellent service
Order exactly what was required
Order exactly what was required. Super speedy delivery.
Stylish wooden handles
Ordering 4 wooden kitchen door/draw handles was simple process. Already made one order of 20 handles but decided to get a few spare ones in case any get damaged with use over time.
Great quality, fantastic service
Excellent quality carcasses and doors, the finished product looks fantastic!! I purchased cabinetry for a full kitchen and utility refit, working with Kitchenfair was a pleasure, I made a mistake with my order and missed some doors which were then expedited to me. Good quality, good price taps, sinks and handles to complete the fit. Thank you Kitchenfair!!!
Super fast delivery
Ordered my item late afternoon one day, it was delivered the next morning. Super fast, efficient service.
Purchased 3 samples which arrived very…
Purchased 3 samples which arrived very promptly with several accurate delivery updates.
My only problem is that I can’t grasp…
My only problem is that I can’t grasp the handle in the lids, otherwise very happy 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







