I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Voir plus
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Voir plus
L'entreprise a répondu
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Coordonnées de contact
Darenth Road, N16, London, Royaume-Uni
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Bien
225 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
Kitchway were perfect! Had exactly the products I wanted, in the numbers I wanted. Excellent guidance from the online chat. Delivered speedily and beautifully packed. Thank you Kitchway.
5 août 2022
Réponse de Kitchway
Hi Carol,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm glad that your happy with the service and products.
I look forward to serving you again in the future.
Abraham
Abraham is a very nice and…
Abraham is a very nice and knowledgeable person. Very good with solutions and try his best to go the extra mile.
Very happy we will use them again.
26 juillet 2022
Réponse de Kitchway
Hi Athina,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm glad that your happy with the service, you have received and the solutions we have offered for you new opening, best of luck with the new caffe.
I look forward to serving you again in the future.
Abraham
Réponse de Kitchway
Hi Jenny,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm glad that your happy with the service and products.
I look forward to serving you again in the future.
Abraham
Fantastic product
Fantastic product. Easy to use website.delivery was quick.Recommend anytime
1 juillet 2022
Réponse de Kitchway
Hi Richard,
Thanks very much for taking your time to leave us a review it's very much appreciated.
Fantastic product. Easy to use website, delivery was quick,that what it's all about.
I'm glad that you happy with your Aura Flare Plates.
I look forward to serving you again in the future.
Abraham
Very useful e shop
!Purchased a product ,wood peel ,that is not the size they advertise.I was offered a refund .Very quick to fix it!
Very kind too
I would buy again
21 juin 2022
Réponse de Kitchway
Hi Alex,
Thanks for taking your time to leave us a review, firstly please accept my apologies for the issue with the size, this seems to be the manufacturer's fault, so apologies again for the inconvenience.
I'm happy that we have managed to resolve this for you quickly.
If there is anything else I can help with, please do get in touch.
Kind regards
Abraham
Excellent customer service from…
Excellent customer service from Abraham. My Rustico Aztec dinner plates arrived a day after the order was placed, very well packaged. They're certainly a fab addition to my collection, will def order some more items to complement them. Many thanks!
15 juin 2022
Avis spontané
Réponse de Kitchway
Hi Ercie,
Thanks very much for taking your time to leave us a review it's very much appreciated.
Fantastic customer service. Quick delivery and of course making sure the packages are well packed that what it's all about.
I'm glad that you happy with the Rustico Aztec Dinner Plates.
I look forward to serving you again in the future.
Abraham
Réponse de Kitchway
Hi Lisa,
Thanks very much for taking your time to leave us a review it's very much appreciated.
Fantastic customer service. Quick delivery and of course making sure the packages are well packed that what it's all about.
I look forward to serving you again in the future.
Abraham
Excellent service delivered on time
5 mai 2022
Réponse de Kitchway
Hi Diane,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I'm happy to hear, that you received Excellent service, that's what we're aiming for.
I look forward to serving you again in the future.
Abraham
Would recommend
We bought a table pedestal and utbis excellent quality and has transformed our kitchen. Delivery delays were resolved in a timely and professional manner.
22 avril 2022
Réponse de Kitchway
Hi Mrs Shelia,
Thanks very much for taking your time to leave us a review it's very much appreciated, and I am happy that we managed to resolve your delivery delay very quickly.
I look forward to serving you again in the future.
Abraham
Quick delivery and great customer…
Quick delivery and great customer service, would highly recommend
13 avril 2022
Avis spontané
Réponse de Kitchway
Hi Sarah,
Thanks very much for taking your time to leave us a review it's very much appreciated, I happy that our customer service met your exceptions, and that is what we're aiming for.
I look forward to serving you again in the future.
Abraham
Very prompt service
19 mars 2022
Avis spontané
Réponse de Kitchway
Hi Paul,
Thanks very much for taking your time to leave us a review it's very much appreciated.
I look forward to serving you again in the future.
Abraham
Abraham was really helpful and make…
Abraham was really helpful and make thinks super easy. Super fast delivery. Thank you again
8 mars 2022
Avis spontané
Réponse de Kitchway
Hi Bohus,
Thanks very much for taking your time to leave a review I very much appreciated it, I am happy that we managed to make things super easy and helped you get your order super fast delivered.
I look forward to serving you again in the near future.
Abraham
Very happy with the product (Seasons…
Very happy with the product (Seasons Porcelite Coral dinner sets). Beautiful vibrant colour and glaze. The entire sets were not in stock straight away and Kitchway kept me updated until the full order arrived. I found them to be very personable and responsive.
25 février 2022
Avis spontané
Réponse de Kitchway
Hi Monika,
Thanks very much for taking your time to leave us a review it's very much appreciated, I happy that found us to be very personable and responsive, that what we're aiming for.
I look forward to serving you again in the future.
Abraham
Abraham was so helpful and resolved my…
Abraham was so helpful and resolved my queries, nothing seemed to be too much of a problem. When my order was not in stock, I was contacted to see if I would like an alternative, and when my package arrived damaged, this was rectified very quickly. Would definitely buy from here again.
10 février 2022
Avis spontané
Réponse de Kitchway
Hi Dan,
Thanks very much for your kind review, it's very much appreciated, and happy that we managed to resolve it quickly.
I look forward to serving you again in the future.
Abraham
Excellent
Excellent communication, product and turnaround time. Cant recommend enough.
20 janvier 2022
Réponse de Kitchway
Hi Bonita,
Thanks very much for your kind review, it's very much appreciated.
I look forward to serving you again in the future.
Abraham & the Kitchway Team
Super fast delivery and items were as…
Super fast delivery and items were as described. Can’t wait to order something else.
19 janvier 2022
Réponse de Kitchway
Hi Jo,
Thanks very much for your kind review, it's very much appreciated, we look forward to serving you again in the near future.
All the best
Abraham & the Kitchway Team
Abraham rocks!
First of my two deliveries has arrived
Beautiful plates
And….. amazing customer service from Abraham!
Thank you
12 janvier 2022
Avis spontané
Fast delivery, excellent service and lovely glasses
Searched everywhere for large champagne glasses (double sized) and these glasses where reasonable priced too. Quick delivery- only issue was there was one missing but I let them know and this was quickly and efficiently sorted out.
Will purchase from here again
11 janvier 2022
Avis spontané
Réponse de Kitchway
Hi Maria,
Thanks very much for your prompt review, it's very much appreciated, I'm happy that we managed to get this quickly sorted for you.
I look forward to seeing you soon.
Abraham & Team
Very good quality for the price!
I ordered some side plates for my restaurant very good quality will use Kitchway again! Also delivery was super quick came the next day. The person who helped me on the phone thank you!
6 décembre 2021
Avis spontané
Réponse de Kitchway
Thanks very much much Mohammed for your kind review, I'm glad to hear that you like the plates and got them when needed.
Speak Soon
Abraham
Excellent service
I have just received my first order from Kitchway and unfortunately there was a damaged item. Spoke to Joe A through online chat who was very patient while I tried to upload a photo of the damaged item, and he sorted the problem out in a matter of minutes. Replacement is being sent out. Will definitely order from them again
19 juillet 2021
Avis spontané
Réponse de Kitchway
Thanks very much, Amanda for your kind words, it means a lot to us, see you again soon.
I will pass on your kind words to Joe A.
Abraham & Team
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