I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Voir plus
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Voir plus
L'entreprise a répondu
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Coordonnées de contact
Darenth Road, N16, London, Royaume-Uni
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Bien
225 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
great product
8 novembre 2024
Réponse de Kitchway
Thank you, Karina.
We are glad to hear that you like the new Maytag dryer you ordered.
We look forward to serving you again.
Best,
Kitchway Team
Good quality product at a competitive…
Good quality product at a competitive price. The only reason I am not giving 5 stars is because they forgot half the order, but as soon as I pointed out the mistake they sent me the rest of my order the next day !
11 novembre 2024
Love this washer great communications…
Love this washer great communications with this company
4 novembre 2024
Réponse de Kitchway
Thank you, Ted.
We're pleased to hear that and look forward to serving you again.
Have a great day!
Abraham & Team.
Quality Product at a bargain price
In my pursuit of the perfect pizza base, these trays eliminate steam that would normally occur. These are well made and will last a lifetime
4 novembre 2024
Avis spontané
Great experience
Simple to deal with, quick shipping and had what I wanted with free shipping
7 octobre 2024
Whilst this item was delivered…
Whilst this item was delivered separately due to availability, it arrived when promised and the customer service was first class.
23 septembre 2024
Avis spontané
Very easy to deal with.
Very easy to deal with.
Very happy with our purchase.
16 septembre 2024
Avis spontané
Thankyou so much I am delighted with…
Thankyou so much I am delighted with the mugs and also with your service
10 septembre 2024
Order arrived well packaged etc
Order arrived well packaged etc. can’t fault the product. A tracking number would be useful, despite the order being small
23 août 2024
Avis spontané
A great shopping experience with…
A great shopping experience with Kitchway. Will be coming back.
13 août 2024
Avis spontané
Quick reliable service
Quick reliable service. Great at responding to queries. Good quality products.
4 août 2024
Avis spontané
Helpful customer service and quickly…
Helpful customer service and quickly answers.
1 août 2024
Avis spontané
Took so long to get products from you
21 juillet 2024
Received the plates quickly and in good…
Received the plates quickly and in good condition. All good, thanks,
16 juillet 2024
Avis spontané
Item delivered as described 👍
14 juin 2024
Réponse de Kitchway
Thanks very much, Mrs Sanger, for taking the time to leave us a review. We're glad to hear that, and we look forward to serving you again.
Abraham
Missing details in description
In your description there isn’t no mention of the size of this lids.
There are smaller even though my pots capacity is 4kg
3 juin 2024
Réponse de Kitchway
Hi Alex,
Thank you for your review. I apologize for the inconvenience you have experienced with the lids.
I understand from your feedback that the size information for the lids was not clear. While the description mentions the pot capacity for which these lids are intended, it appears this was not sufficient to ensure a perfect fit for all users.
To avoid such issues in the future, I will ensure that the size information is made more apparent in our product descriptions.
I will contact you directly to discuss how we can resolve this matter for you now.
Kind regards,
Abraham
Have not received order and when I have…
Have not received order and when I have tried to get an answer I have not had any explanation. Very poor communication.
7 juin 2024
Réponse de Kitchway
Hi Paul,
Thanks for taking the time to leave a review. I can see that we have been actively responding to your enquiry about where your order is. The tracking states that it was delivered a day after it was dispatched, so I find this review to be inaccurate.
If there is anything we can help, do reach out,
Abraham
Great company - highly recommend
Saw the crockery in a restaurant and source it back to Kitchen way, really please with it. Customer service and delivery were excellent, I will be back to complete the set.
3 mai 2024
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