I had ordered something extra but it wasn't delivered, nor did I receive any information about why it wasn't included, and I didn't get a refund either. There were also extra costs for customs. So, no... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased the Rustico dinner and side plates. They are excellent quality and I am very happy with them. There was a slight issue with the dispatch/delivery but after making contact this was sorted qui... Voir plus
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Voir plus
L'entreprise a répondu
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Coordonnées de contact
Darenth Road, N16, London, Royaume-Uni
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,1
Bien
225 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good quality products
Really good quality products, we wanted to try to match with an existing polycarbonate glass, we had looked at many suppliers with no luck. Kitchway had almost exactly what we wanted, and at a very good price. We're proper chuffed.
4 janvier 2024
Very helpful staff
Very helpful staff. Great communication. Quality items (soup bowls and saucers) delivered next day. Highly recommended!
21 décembre 2023
Avis spontané
Very good customer service from Abraham
11 décembre 2023
Fast and great service
7 décembre 2023
Réponse de Kitchway
Hi Ben
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to seeing you again.
Abraham & Team
proper washing machine
great product at a great price. Struggledd to findd a top loader washing machine local so turned to these people and spot on ust what we needed.
28 novembre 2023
Réponse de Kitchway
Hi Jason,
Thank you for taking the time to leave us a review.
We are pleased to hear that you were satisfied with our product, pricing, and service.
We hope to have the opportunity to serve you again soon.
Best regards,
Abraham and the Team
The tracking system is none exsistant…
The tracking system is none exsistant and I still haven't received my order.
4 décembre 2023
Réponse de Kitchway
Hi Faye,
Thanks for taking the time to leave us a review. I am sorry to hear that you have not received your order; I sent an e-mail this morning with the tracking, which shows that it was left two days after your order was placed.
I look forward to hearing from you.
Kind regards
Abraham
Réponse de Kitchway
Hi Paul,
Thanks for taking the time and leaving us a review it's very much appreciated, and we look forward to serving you again in the near future.
Kind regards
Abraham
The Products we purchased were great
The Products we purchased were great - Exactly as described.
9 novembre 2023
Delivered to timeline and excellent…
Delivered to timeline and excellent customer service. I originally could not find the packages and the supplier quickly sent me a picture - Well packaged and great product
1 novembre 2023
Avis spontané
Best service ever from start to finish
19 septembre 2023
Avis spontané
Réponse de Kitchway
Hi Chris,
Thanks for taking the time to leave us a review. It's very much appreciated.
We look forward to serving you again.
Abraham & team
Réponse de Kitchway
Hi Graham,
Thank you for leaving us a review. We appreciate your feedback and look forward to serving you again soon.
Best regards,
Abraham and the team
No one buy from there i spend 71£ i no…
No one buy from there i spend 71£ i no receive my order from 5 day when i call now they said me out of stoke
Plz no one buy any iteam from them no free delivery
5 août 2023
Avis spontané
Réponse de Kitchway
Hi Harjinder,
Thanks for your feedback, and please accept my apologies for the issue you had with your order.
I want to clarify a few points. Firstly, we reached out to you to say that the items are out of stock, and I even followed up by email and via chat to ask If you would like to go with the alternative option.
Today, you called to ask, and I mentioned again that they were on backorder and offered the alternative; you then asked for a refund, which was immediately issued.
Regarding the free delivery, that's not correct; delivery is free to the UK Mainland for any order above £54 Inc VAT.
I apologise again for the inconvenience caused here.
Abraham
Kitchway Team
Fantastic quick service and delivery to…
Fantastic quick service and delivery to Northern Ireland, ordered Tuesday and delivered on Thursday
24 juillet 2023
Réponse de Kitchway
Hi Annemarie,
Thanks very much for taking your time to leave us a review.
I'm glad that we manged to meet your expectation, and we look forward to serving you again.
Abraham & the Kitchway team
Amazing service .
23 juillet 2023
Réponse de Kitchway
Thanks very much for your kind review Mrs Tarleton.
We look forward to serving you again.
Abraham & the team
Absolutely brilliant service had a…
Absolutely brilliant service had a problem but was solved straightaway I will say customer service girl was very rude abrupt besides that you can’t fault there service
26 juin 2023
Réponse de Kitchway
Hi Mohammad,
Thanks for the kind review, and it is great to hear that you were happy with our service; the girl was new at the time, so she lacked confidence and was not trying to be rude.
If you could add some stars to reflect, that would be appreciated.
Kind regards
Ab
Product arrived on time as promised
28 juin 2023
Avis spontané
Very good service quick and great price
18 juin 2023
Very good food
Very good food. Clean, cosy and hassle-free atmosphere. Everything was just a real pleasure. Would highly recommend a visit.
8 juin 2023
Avis spontané
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