Ordered a pill crusher model SK-0100, but received a different model SK-0500. I now have to pay for the shipping back. And besides, how can I realize that Kline Medical Supply made the mistake wit... Voir plus
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Lisez les avis des autres
While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The a... Voir plus
L'entreprise a répondu
I understand that some Back Orders can occur. But over one week of Back Order for a basic necessity like gloves is too long to wait. There should be a way to cancel back orders online. That way can... Voir plus
I recently purchased a pair of the Spartan Washable Waterproof pants, after seeing a YouTube video from someone that recommended them. I am always looking for products for my incontinence that might n... Voir plus
À propos de l'entreprise
Coordonnées de contact
42150 Mound Road, 48314, Sterling Heights, Etats-Unis
- 800-223-8033
- service@klinemedicalsupply.com
- klinemedicalsupply.com
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Won't be buying here again
I needed an oximeter extremely quickly for work. I ordered the appropriate product with overnight shipping. Since I ordered before noon and I'm only 5 hours driving from them, I thought I'd have it the next day, if not shortly after. Since I did not recieve it after 3 days, I called them, just to find out the product is not longer made. I wonder when I would have found out if I hadn't called.
Missing Medical Supplies
While recently going over our tremendous medical expenses, I found that Kline Medical Supply charged us for something we never received. I admit it had been a while but I contacted them anyway. The amount was not much but several members of the Kline Family flatly refused to consider the matter, even though I sent them proof of purchasing the exact item a month later from someone else. One would think that a family in the healthcare supply business would be , at least, moderately compassionate to a customer who is terminally ill. I am insulted that they treated me like some kind of con man. The owner eventually said he could help us, but he wouldn't because I was disrespectful. I wonder how respectful Kline Medical Supply would be if the situation were reversed.

Réponse de Kline Medical Supply
Kline Medical Supply
I've had a few products sent to me and I have always be satisfied with the products and service
Miraculous healing
I was a wee bit hesitant when ordering this new (to me anyway) MediHoney. After all, I had grown up using honey for tea and cereal and for most anything except as a remedy for raw wounds on my leg. But after reading and researching this miraculous dressing, I knew that I not only wanted it, but I seriously needed to order it as so as possible. I purchased the 3/4" x 12" strips. As soon as I received it, I put it on my leg. It has been on it for three hours and it feels cooling and much better already. I am definitely without any pain now and would highly recommend it to anyone who has problems with wound healing....or with a raw burn. I can feel the wound healing and becoming like my normal skin.
Excellent Customer Service!
I ordered a product and discovered I had ordered the wrong size. Throughout the process of getting things worked out, the staff at Kline Medical Supply was friendly and professional. I really appreciated their excellent customer service. Thanks Kline Medical Supply!
Wypall brand wash cloth.
The product is good. It is not quilted soft as I expected but it does a good job in washing and cleaning the skin. Not soft enought for a child skin however.
thanks Kline medical
You have helped so much with my mother's needs as I take care of her daily. I know you guys are giving her the best products. I look forward to the future with you as you continue to help with her needs!
med center organizer
The product was just as described. I love it. I was tracking my order online and it kept stating processing. I called customer service and was told all they could donwas take a message and pass it on. There could be more correspondence and accurate statuses On orders but the overall experience was great
Outstanding & First Class!!!
My wife requires a non-prescription medical supplement that was not available in our area. I found it online at Amazon and saw that it was "fulfilled" by Kline Medical Supply. On the Amazon website I could not find a shipping method other than "standard". I inquired through the Amazon site if there was a faster shipping method and was contacted by Michael Kline who is the owner at KMS. He explained to me the "process" of dealing with Amazon so now I order directly from KMS and Mike was kind enough to ship my most recent order via FedEx Ground since we live in the boonies of Colorado and our Post Office is not the best. I wish all online retailers were like KMS. They have secured my business. Thanks Mike.
Great
It was very easy to shop on line and items are shipped quickly. makes my job easy!
Nice, but wrong size.
I ordered 2 pint sized shakers and 1 quart sized shaker. I received just the reverse. The products themselves are nice quality but just not exactly what I ordered.

Réponse de Kline Medical Supply
Professional
I saved nearly $100 buying SilverCel through Kline Medical Supply. The products I ordered were in good condition and the delivery was quick. As long as I need SilverCel, I will buy from Kline Medical Supply.
When time is of essence, that's when you want to contact Kline
The ordering process at most companies is time consuming and not orderly. But at Kline Medical its easy and simple. You just sign in and type in a product and you get a listing of items in that grouping then you just choose the item you need and " ZAP " you got what you need. Just try it and you will delighted.
Need to reference P.O. number on invoice
When you checkout on line and choose to have an invoice you enter your P.O. number. However Kline never references that P.O. number on it's invoice which makes it hard to match up for payment.
Tops in Value and Prompt Delivery!
My 72 year old cousin was on a gelatin protein supplement during an extended hospital stay after colon surgery. He wanted that same product when he returned home. Thanks to Kline Medical Supply's easy-to-navigate website I quickly found what I was looking for (Prosource Gelatein), and better yet, I also discovered that no other supplier even comes close to beating their price! Best of all, I can order from home and have it shipped to my cousin's address, and it ALWAYS arrives in less than three days!
Easy and quick
I've dealt with Kline Medical/Family for nearly 10 years. Easy online ordering and fast delivery. Staff works well to resolve any ordering, delivery or invoice issues.
We love Kline Medical
Kline Medical is service oriented. A family owned company with integrity and honesty. Mike, the owner, does everything possible to meet our needs. They appreciate feedback. They are pro-active in the medical, personal, cleaning and equipment product lines. They live and breathe their work and it shows! They are a trusted, reliable and quick responsive resource for small and large business alike.
Proven over and over to be the best place to purchase my medical supplies!!
I rarely have to call customer service, but when I do, they are always very helpful and answer my questions or fix my problem. Shipping is super fast as well!! Thanks!! ~Maggi, Great Lakes Regional Care, Battle Creek, MI
Kline's, the trusted Medical Supply store
We've worked with Kline's for a long time. They have been great with us. At one point, we were running behind in all our bills. Joanne was kind enough to work with us until we finally turned our finances around. We also like their products.
I use Kline's for my company, but also for my Mom who now has to live in a memory care facility. I think that says a lot for their company
Thank you to the Kline's medical supply and support team!!!
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