Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
Établissement
Changer d'établissement765 Vanalman Avenue #101, V8Z 3B8 Victoria, British Columbia, CA
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature... Voir plus
L'entreprise a répondu
When the staff member determined that KMS did not have the replacement blades I needed for my bow saws, he offered to set and sharpen the blades that were on my saws. Totally unexpected and very much... Voir plus
L'entreprise a répondu
I picked up my item yesterday morning and I had a great experience!!!! I had never been to this store before nor shop at tool equipment stores regularly so I felt a bit intimidated coming in but was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'outillage
- Fournisseur d'outils pneumatiques
- Fournisseur d'équipements de sécurité
- Magasin de matériel de soudure
- Magasin de matériel pour le travail du bois
Écrit par l'entreprise
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Coordonnées de contact
765 Vanalman Avenue #101, V8Z 3B8, Victoria, British Columbia, Canada
- 250-391-4555
4,5
Excellent
145 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff were super-helpful helping me to…
Staff were super-helpful helping me to find things.
I also like the sale every month. KMS have professional grade tools, and another tier for Weekend Warriors. Having a very wide range of almost any tool and accessory that one can imagine - it’s like a one stop tool shop.
The large car park is a real bonus as well.
9 janvier 2024
Avis spontané
Réponse de KMS Tools & Equipment - Victoria
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Spill & HazMat Response Trailers
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature of what we do, demands integrity, timely performance, accuracy. Generally time is of the essence. Besides maybe a little room for improvement in inter-branch order fulfillment, KMS has my highest praises. Thank you for enabling our success. Fredy.
25 octobre 2023
Avis spontané
Réponse de KMS Tools & Equipment - Victoria
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Best Tool shopping experience
I have been shopping at KMS since 2019. This review is not just for one day but for every day I have shopped there. The staff are helpful, knowledge and always close by when you have a question. Return policy is excellent. I have dealt primary with George for the larger tool purchases and he helped me set up my shop. He and Jeff were very helpful and knowledge. It is my favourite place to shop.
1 octobre 2023
Avis spontané
Réponse de KMS Tools & Equipment - Victoria
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Réponse de KMS Tools & Equipment - Victoria
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Second time’s a charm
A couple of things. One of the sockets I ordered was the wrong type, so it was reordered and secondly, they called but didn’t leave a message. I assumed it was to tell me the sockets were in so I stopped in and they were there. No apology for the lack of info.
18 septembre 2023
I found all the things on my list and…
I found all the things on my list and most were discounted
8 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Réponse de KMS Tools & Equipment - Victoria
We aim to provide the best, and we're glad you experienced just that. Thanks for going with KMS Tools & Equipment.
Friendly, good value, bit disorganized.
I’ve always found the people working to be very friendly and helpful. The only criticism I have is sometimes it is hard to find certain items in the store that are listed as in stock online. Prices are very competitive and the number of options are great!!
1 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
Thanks for sharing your experience. We take your feedback seriously and are pleased to hear you're satisfied.
Réponse de KMS Tools & Equipment - Victoria
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
Easy to order online and had what I…
Easy to order online and had what I wanted. One item was back ordered but was notified once arrive small wait times
18 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
We appreciate your high rating. Thanks for making KMS Tools & Equipment your choice.
Router and Router table insert .…
Received the help I needed to find what I was looking for - the staff were very helpful.
4 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
We value your business and are happy to hear you had a good experience. Thank you for choosing KMS Tools & Equipment.
Réponse de KMS Tools & Equipment - Victoria
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Returns complicated but a great store
A little bit difficult to return unused items. Cashiers need approval from a salesperson which you need to go find. But a great store with super helpful staff.
9 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
Easy pick up for a needed punch set
8 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
Your feedback emphasizes why we do what we do. Thank you for opting for KMS Tools & Equipment.
Friendly and knowledgeable staff
Friendly and knowledgeable staff, good prices and items in stock
4 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Good advice and service.
Good advice and service.
Good helpful in making choices for the products I was interested in.
29 août 2023
Réponse de KMS Tools & Equipment - Victoria
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Helpful Staff
I asked Questions and I got answers. They made it easy to decide what I wanted, and the store had what I needed and more.
7 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
We appreciate the great feedback! It's rewarding to know you had a good experience with us. Thanks for choosing KMS Tools & Equipment.
Returns
Customers entering with a return should see someone on the floor before standing in line at the till.
5 septembre 2023
The KMS store I shop is Victoria bc and…
The KMS store I shop is Victoria bc and the staff are great. I have to take a ferry to get there so each trip adds $50.00 to shopping If KMS offered a delivery option ie Canada Post or ACE courier I would have more $ to spend on tools .I mostly shop for machine shop tooling so any improvement in that area would be great
Thanks for listening
4 septembre 2023
Réponse de KMS Tools & Equipment - Victoria
Thank you for your positive feedback. We're glad you had a satisfying experience with us at KMS Tools & Equipment.
Réponse de KMS Tools & Equipment - Victoria
We're pleased to see your positive rating and thank you for choosing KMS Tools & Equipment.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.