Still waiting to find out how to return the wrong filters and get my money back for them. Have had no response from the company
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Lisez les avis des autres
I tried purchasing replacement filters for my EPI810 from the website. I couldn’t find one by searching the model number they have listed in the description. However, one of the replacement filters wa... Voir plus
I have purchased 7 or 8 of these Air Filters because they are exceptional units! They are small, quiet, powerful and take in air from three different directions. I highly recommend this product! I'... Voir plus
Excellent support chat experience. Very thorough and efficient. Got all my information and forwarded it on. I work at a Help Desk myself (Senior level), so I always appreciate a good help desk exper... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient. Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable. It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
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This is my second purchase from Koios
This is my second purchase from Koios. I was so impressed with the quality of the first product and the customer service, that I knew I'd be back for more. I feel good that they offer me and extended warranty and a free gift every time I register. Customer service is fast and friendly and amazingly I messaged them very late at night and they immediately started messaging me. Very happy and feel great about doing business with them. I will be back for more products.
I needed to register for the warranty
I needed to register for the warranty. Anne also provided the ebook for me! Great service!
my experience with joy
Joy has been extremely helpful and been amazing i'm thankful for her help.
Jojo-
Great customer service
The customer service I was provided was great, very helpful, honestly one of the friendliest and positive experiences I've had with any customer support
Great assistance
Great assistance. Very quick and efficient.
Chat Rep John was very courteous and offered clear instructions on how I can get help.
Great customer service
Great customer service. Could solve issues face and we’re friendly
Fast, helpful & friendly service.
Had an issue with a projector I got. There were what I thought were multiple dead pixels and dust / dirt on the inside lenses. They provided me a video showing how I could try to clean the lenses and display inside the projector. The model of the projector in the video was a bit different but I was able to fix all of the spots on the display.
Customer Service for Blender warranty replacement
Blender got malfunctioned and stop detecting power. Cleo assisted me with my request and helped me in taking care of the issue by creating a replacement as the product is under warranty
I purchased your DBPOWER player
I purchased your DBPOWER player prior to visiting Mex for a 2 week vac. The unit would not play Rey was very professional in trying to get the player to work. In the evening my grand boys would have some DVD videos to watch. Through several emails and videos we could not get the player to work!!
The company is replacing the player
Excellent Customer Service!
My sieve broke on my juicer. The customer service was exceptional. Polite, prompt and the replacement part was delivered within 48 hours! Simply amazing!
I got in touch about a part of my Koios…
I got in touch about a part of my Koios blender being defected now. The customer service representative was super helpful, and tried to solve my issue eagerly. Thank you for being available and supportive!
Great customer service helping me with…
Great customer service helping me with my issue
Honors their warranty and were super helpful
The juicer I bought from them always worked relatively well and when it did break they made it really easy to replace the parts under warranty. I did sign up for the warranty when I got the juicer on amazon, they ended up honoring the warranty and they were very helpful and the help was very easy to access
Best Experience
Joy the customer representee was a delightful person and my experience was excellent!! She made it worth it to purchase Koios Product.
This is definitely one of the best…
This is definitely one of the best chats I have ever had! Simply wonderful! Thank you!
Easy communication!
Excelente atención por parte de Rey ……
Excelente atención por parte de Rey … educado y rápida atención
This company knows GREAT customer…
This company knows GREAT customer service. We love this koios juicer more than our three other prior juicers. Some of my juicer parts broke so I wanted to purchase new ones. I contacted an employee over chat who was very nice and assisted me in what I needed. Before I had a chance to check on if the parts were available, the new ones just arrived at my door for free!!! The company just shipped it out for me. This makes me a customer for life. I already have a friend who bought one because we brought our koios over to make them some juice! And she loved it. And ordered one before her glass was empty. I recommend juicing celery every day! And only buy from koios! Thank you very much!
This is very wonderful product "Koios hand blender"
This is very wonderful product, we love it! and we are very happy that they will be replaced mine for the issue with blender shaft within 14 days - This is how they stand behind their customer and product! Thanks Koioshop.com and Amazon for their best solutions to my issue! will buy again this product.
Anne was extremely helpful.
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