Well. After 5 attempts of contact over 20 days and NO reply. Not great! All I require is a swap of sizes to 2 bracelets, confirming I am happy to pay postage fees. Do these guys check their inbox? I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Voir plus
L'entreprise a répondu
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Voir plus
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Coordonnées de contact
Unit 2, WN6 7NR, Wigan, Royaume-Uni
- help@krakenbracelets.com
- krakenbracelets.com
2,6
Bas
299 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product and help to good cause I…
Great product and help to good cause I just had some issues with my orders that took some time to sort out witch was very frustrating but it was sorted out in the end big thumbs up 👍 for that
If it wasn’t for the issues I had it would have got 5stars
4 décembre 2023
Simply refreshing in today's world that…
Simply refreshing in today's world that you have customer service like this.
30 novembre 2023
Easy to order and I like the product
26 novembre 2023
Fantastic service
Fantastic service
Replaced bracelet when I'd ordered the wrong size
Really nice quality
Will be ordering more shortly
26 novembre 2023
Arrived promptly and was exactly as the…
Arrived promptly and was exactly as the photo. Good quality too-recommended
24 novembre 2023
Fab products
Very happy with company and my purchases . Had one issue which was rectified very quickly and easily . Latest bracelet is very good and comfortable .
29 octobre 2023
The whole process was simple and…
The whole process was simple and straightforward. The item received was top quality too.
29 octobre 2023
The items have been posted twice
The items have been posted twice, have received no tracking information and nothing received
15 décembre 2023
Avis spontané
Good service & speedy delivery
29 octobre 2023
Good quality bracelets
27 octobre 2023
Great product and customer service
27 octobre 2023
Great but could of been better
Great but could of been better, no replies from customer service, eventually it was sorted, never had a previous problem as 12 bracelets would suggest.
Hopefully a one of, still great products and will still buy more
Steven
27 octobre 2023
Had to return an item purchased
Had to return an item purchased. Replied to my message really quickly and advised what I needed to do and my replacement turned up straight away. Great service and company to work with.
18 octobre 2023
Absolutely shocking service
Absolutely shocking service, avoid at all costs!
Claimed next day delivery, after three weeks and no reply from multiple emails to customer support , I contacted pay-pal to request a refund, and surprise surprise they sent the item out, still no contact from the supplier.
Reading other reviews it would appear that this is a common theme
24 octobre 2023
Great quality bracelet
23 octobre 2023
Nice items
Only use the once and found their sizing to be a little bit off as item purchased was too big for my wrist. I could have sent it back, but the process seemed lengthy and confusing.
17 février 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.