Kraken Bracelets Avis 

This is going to be a difficult review to write. The Bracelet (I finally ended up with a Siren) is not just good but great - I love it to bits and it has already had lots of days out afloat on my boat (even in winter). As a quality product I'd happily recommend it. BUT - getting it was a nightmare as non-arrival, a change of item (they had run out of my chosen item) and then very slow responses to my emails left me thinking that this was actually a scam. It would be a shame if a nice product got dragged down by poor customer service. If it wasn't for this, I'd have happily given it 5 stars!

Ordered two Bracelets in size Med they sent one of them is size Large have now sent them 5 emails and tried an email from another account just in case they were going into their junk. No response at all. No tel number so will now take it up with my bank. Product and delivery was ok but their communications are non existent. Be warned.

I ordered a bracelet in the small size. It arrived very promptly and as advertised. Sadly because I have really small wrists it was too big. I returned it and was refunded without quibble and promptly. This is obviously an ethical business. Such a shame I wasn't able to wear the bracelet.

Great experience fast simple check out and delivery

Been nearly a month still haven’t received email a week ago said would send another but still haven’t #13714

Excellent quality bracelet and first class delivery. Keep up the good work.

Didn't receive the item and they have quickly rectified this by sending me another for which I'm grateful for

Poor dispatch times, poor communication had to chase them for almost 3 weeks to get issues resolved

Great quality brackets and excellent costumer service. Very well and unique products. Highly recommended

Excellent company I ordered the wrong size and returned for a replacement but at the same time changed my mind on the style which they had no problem changing. Good product helpful company. Thanks

I would like to say the service I received after the incorrect bracelet was received was fantastic sorted out straight away
Many thanks

Happy with everything. Great that you do replacement parts for the shackles. Great bracelet, have had a few from you in the past. Better prices than anyone else that produces similar items. Great, fast efficient delivery.
Highly recommended.

A very comfortable wear. Very happy to find they would replace a shackle for free after my shackle pin came loose and fell out.

I've had at least six of these (different) bracelets, all of them are fantastic. Great customer service from Kraken too. Can't recommend them enough.

Purchased a bracelet from you had it a couple of weeks and it dropped to bits , you did replace it but sent the smaller size ,this was also replaced with the correct size l have found that the replacement is now starting to go much the same was as the first one so I don’t think they a designed to last.
Bearing in mind I only wear it occasionally so overall I am disappointed with the quality

Fab product - brilliant service.

Excellent product. Had a small issue with the clamp but quickly resolved. Well done 👍🏻

just not the best quality kept coming undone so went in the bin