Royal Mail delivered only half my order.- the parcel had quite literally been cut in half. I lodged a formal complaint - after a 36 minute wait to speak to someone. On advising Lakeland of the situa... Voir plus
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Lisez les avis des autres
You need to warn customers about dodgy clog sizes, if customers order a pair make sure they order a size larger than their regular size. Example : UK size 9 then order a UK 10. This woul... Voir plus
I ordered some slippers, they were very poor quality, and the delivery was slow. The same item could build better bought for half the price on Amazon with next day delivery. Lakeland handled my compla... Voir plus
L'entreprise a répondu
My garden clogs were perfect and exactly what I needed. They arrived quickly and, joy of joys, via Royal Mail, who I find much more reliable and easier to deal with than the cheap couriers used by so... Voir plus
À propos de l'entreprise
À propos de Lakeland Active
Écrit par l'entreprise
Cumbrian Outdoor Essentials
Founded in the unforgiving landscape of North Cumbria, Lakeland Active create wearable outdoor essentials with inbuilt reliability.
Designed In The UK
Family-run and influenced by our Cumbrian roots, we have spent years testing our products in the local terrain - the valleys, fells and (often overflowing) waters of the Lake District.
Suitable For Every Occasion
Whether you’re planning to get soaked, explore the woods or conquer your vegetable patch - our all-season outdoor essentials have been engineered for comfort and durability. Bringing you trustworthy multi-purpose products inspired by real outdoor life in the Lakes.
Coordonnées de contact
Unit C Heathlands Estate, Kingmoor Park, CA6 4RP, Carlisle, Royaume-Uni
- hello@lakelandactive.co.uk
- lakelandactive.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 18 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Garden Shoes Good Product
Very pleased with the Garden Shoes Item as described, good fit, true to size and fast delivery.
18 septembre 2025
Good service
Good service, the slippers are cosy will be good for the colder weather.
17 septembre 2025
I found just what I was looking for
I found just what I was looking for, at a great price too. Easy to order and swift delivery. Great communication
10 septembre 2025
Get a pair of clogs larger than your regular size
You need to warn customers about dodgy clog sizes,
if customers order a pair make sure they order a size larger than their regular size.
Example : UK size 9 then order a UK 10.
This would save lots of returns postage and wasted time, other wise the clogs are ok.
Just make this clear to customer.
4 juillet 2025
Ordering and delivery were ok product…
Ordering and delivery were ok product was poor quality.
30 juin 2025
Women’s Garden & Work Clogs
Women’s Garden & Work Clogs
Very pleased with my purchase which arrived 3 July. The clogs are useful to wear when I am gardening
30 juin 2025
Love these gardening shoes
Love these gardening shoes. They were easy to order, arrived quickly, fit well, are comfortable and exactly what I was after.
23 juin 2025
Spacious!
Crocs arrived in reasonable time. Fit is extremely wide and not quite long enough for me in size 11 (UK) so its a pity they don't do a size 12. Although given how loose they are in the width, perhaps a 12 would be too big. So I'm sticking with these 11s with slightly pushed in toes but spacious around the width and they are surprisingly comfy despite those things.
I suspect they may often fill with sand or small stones when I use them in the sea, river and beach but on dry land so far they are good.
23 juin 2025
Found exactly what i needed in colour…
Found exactly what i needed in colour and size.choice of payments and deliveryslots.Delivered as promised well packaged .Very happy with the service I received. Will definitely be using this company again.5 star service.
16 juin 2025
Not yet used
17 juin 2025
Kept me up to date with order
16 juin 2025
Prompt delivery of what I wanted.
Sandals ordered arrived in good time, they are as described, I like them.
16 juin 2025
Delivery time as promised
Delivery time as promised. Have bought the same shoes before from Lakeland Active so knew the quality would be good.
16 juin 2025
Shoes for wild swimming
I am very happy with the product. Also the colours and size. I haven’t used them yet. I am going on holiday soon so I will try them then.
12 juin 2025
Great customer service
Really impressed at how they dealt with a problem caused by Royal Mail. Immediate response and a commitment to sending out a new parcel same day.
12 juin 2025
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