Lalunamelbourne Avis 

40
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The jacket I ordered feels well made without being too heavy. I've been wearing it during cooler mornings and it's been perfect so far. The fit is clean and doesn't feel restrictive when moving around... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The cardigan I received has that effortless look I was hoping for. I've worn it with jeans, leggings and even over a dress. It doesn't feel bulky but still keeps me warm enough during chilly evenings.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a matching knit set and ended up wearing it far more than I expected. It's comfortable enough for home but still looks put together when running errands. Friends have asked me where I got it... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Misleading business name. This is one of several online stores that lead back to the same address in The Netherlands but their return address is in China. It is not based in Melbourne. They do not ans... Voir plus


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,9

Tous les avis

(40)

39 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The photos on the website were pretty…

The photos on the website were pretty accurate. What showed up at my door looked like what I ordered, which shouldn't be a big deal but somehow is these days.

10 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Liam,

Thanks for sharing this. We really appreciate it. We’re glad to hear the item matched what you saw on the website and arrived as expected.

If you ever need anything, feel free to contact us at support@laluna-melbourne.com. We’re here to help.

Team La Luna Melbourne

Noté 5 sur 5 étoiles

I ordered a sweater for a trip and…

I ordered a sweater for a trip and ended up wearing it almost every evening. Comfortable, easy to layer and not overly thick. It held its shape nicely after being packed in a suitcase too.

8 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey James, thank you so much for your review!

We’re so glad you love your sweater, it’s a favourite of ours too! It’s great to hear it worked so well for your trip and held up nicely after packing.

We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

looked nicer in person

The colour of the sweater was slightly different compared to my screen, but I actually liked it more in person. The quality feels solid and it washes well too. I've already worn it several times and it still looks new.

6 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Rebeca,

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

We’re especially happy to hear you liked the colour in person and that it’s holding up well after multiple wears.

See you next time!
Team La Luna Melbourne

Noté 4 sur 5 étoiles

Picked up a few basics for everyday…

Picked up a few basics for everyday wear. Nothing flashy, just practical clothing that fits properly. Everything arrived within the estimated timeframe and the whole experience felt hassle free.

13 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Mason! 😊

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

autumn sale worked out

Picked up two pieces during the autumn sale and ended up keeping both. Usually one thing disappoints me but this time everything worked out.

11 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Charlotte! 😊

This really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

I received my parcel a little later…

I received my parcel a little later than expected, but they kept me updated throughout. The dress itself was worth waiting for.

11 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Charlotte!

Thank you for your kind review! We're delighted to hear that the dress was worth the wait and that our team kept you informed throughout the delivery process. Your patience and understanding mean a lot to us. We hope you enjoy your dress and look forward to serving you again in the future!

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

What I liked most was how easy the…

What I liked most was how easy the website was to navigate. No endless popups or confusing checkout process. Ordered a jumper and it arrived exactly as described. Nice straightforward shopping experience.

14 mai 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Rory, thank you so much for your review!

We’re so glad you love Jumpers, it’s a favourite of ours too! We hope you enjoy it for a long time to come.

See you next time!
Team La Luna Melbourne

Noté 1 sur 5 étoiles

Didn’t get my order

Didn’t get my order. No contact with store.
Reported to police.

10 juin 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Julia, we’re so sorry!

A late delivery is absolutely not what we had in mind for you. We completely understand how frustrating that is, especially when you’re counting on it.

Please send us an email at support@laluna-melbourne.com with your order number, and we’ll look into it straight away.

Team La Luna Melbourne

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Noté 5 sur 5 étoiles

Bought the aria linen dress because…

Bought the aria linen dress because Melbourne heat is no joke. It feels breathable and not heavy which I love. Processing was quick too, shipped out in 2 days and arrived within the week.

6 mars 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Chloe, thank you so much for your review!

We’re so glad you love your Aria linen dress, it’s a favourite of ours too! We hope it keeps you cool and comfortable for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

The chloe summer maxi is just easy to…

The chloe summer maxi is just easy to throw on. No thinking needed and it still looks nice.

11 mars 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Tara, thank you so much for your review!

We’re so glad you love your Chloe summer maxi, it’s a favourite of ours too! So happy to hear it’s become such an easy, no-fuss piece for you.

We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 4 sur 5 étoiles

The camille floral dress saved me for a…

The camille floral dress saved me for a last minute dinner. Light, comfy and no fuss at all.

25 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Talia, thank you so much for your review!

We’re so glad you love your Camille floral dress, it’s a favourite of ours too! It’s great to hear it came through for a last-minute dinner and felt light and comfortable.

We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 3 sur 5 étoiles

Picked up the harper cocktail dress for…

Picked up the harper cocktail dress for a dinner thing and it worked perfectly. The fabric feels soft and doesn’t wrinkle much which I didn’t expect. It arrived in about 5 or 6 days and checkout felt secure.

11 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Zoe,

Thank you for taking the time to share this. We really appreciate it. We’re glad to hear the Harper cocktail dress worked so well for your dinner and that you liked the soft, low-wrinkle fabric.

It’s also great to know the checkout and delivery experience felt smooth and secure.

If you ever need anything or have any questions, please feel free to contact us at support@laluna-melbourne.com. We’re here to help.

Team La Luna Melbourne

Noté 5 sur 5 étoiles

I ordered the sofia summer dress for a…

I ordered the sofia summer dress for a beach birthday and it honestly made getting ready so easy. The fabric feels light but not see through, which I was worried about. It came in about 6 days and tracking worked fine so no stress.

6 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Mia, thank you so much for your review!

We’re so glad you love your Sofia summer dress, it’s a favourite of ours too! It’s great to hear it made getting ready for your beach birthday so easy and stress-free.

We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

The valentina satin dress looks more…

The valentina satin dress looks more expensive then it is. Really happy with how it fits.

10 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Lucy, thank you so much for your review!

We’re so glad you love your Valentina satin dress, it’s a favourite of ours too! It’s great to hear you’re happy with the fit and how it looks.

We hope you enjoy it for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

I ordered the sofia summer dress for my…

I ordered the sofia summer dress for my girlfriend and she really liked it. She said it fit true to size and felt light but still good quality. Delivery to Sydney took about a week and everything showed up in good condition.

6 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Jack, thank you so much for your review!

We’re so glad to hear the Sofia summer dress was a great choice and that it arrived in good condition. It’s wonderful to know the fit and feel worked well, too.

We hope you both enjoy it for a long time to come.

Come back anytime!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

Got the isabella evening dress for a…

Got the isabella evening dress for a wedding and I’m really glad I did. It moves nicely when you walk and doesn’t cling in odd places. Shipping took around 7 days which was okay for me.

12 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Tia,

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

We’re really happy to hear that the Isabella evening dress worked so well for the wedding and that the fit and movement felt right.

See you next time!
Team La Luna Melbourne

Noté 5 sur 5 étoiles

Wore the luna off shoulder dress to

Wore the luna off shoulder dress to brunch and felt really good in it. It’s simple but still stands out a little.

23 février 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Lucy,

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

We’re really happy to hear the Luna off shoulder dress made you feel good and gave you that simple-but-special look.

See you next time!
Team La Luna Melbourne

Noté 4 sur 5 étoiles

I wasn’t sure about the elena wrap

I wasn’t sure about the elena wrap dress because online sizing can be weird sometimes. But it actually fit perfectly and didn’t feel tight anywhere. Delivery was about a week and everything arrived neat and fine.

10 mars 2026
Avis spontané
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Réponse de Lalunamelbourne

Hey Millie,

Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.

We’re really happy to hear that the Elena wrap dress fit you perfectly and arrived neatly within the week.

See you next time!
Team La Luna Melbourne

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