Lancashire Lighting Avis 

Arrived promptly, nice lighting

Order placed. No goods delivered. Still chasing my money. No response at all from this company. Avoid at all costs

Ordered a light on the basis it was in stock. Didn't arrive after 10 days so tried to chase by email, chat and phone. No response so cancelled order by email. Lights arrived a week later! Emailed customer services for return postage. No response. I gave up and paid for return postage but have not received a credit for the returned light. No response to my calls. Worst company I've had the misfortune to deal with. Never again!

Only giving 1 star as you can't give lower.

Bought items through the lightingcentre.co.uk.

The items I bought were fine, just not what I wanted.

Returned as per their procedure, haven't had a refund and can't get hold of them.

Trying to recover my money through PayPal now

Ordered these and received a quick delivery

The measurement that they said they would send was shorter than advertised. I’ve been trying to get a response from the company but to no avail.
I have sent numerous emails and have got nothing back and phone number can’t receive calls due to a technical issue that’s been since last week.

Correct item delivered promptly well chuffed 😄

Easy to use website with a large range of lighting parts. Ordering is straightforward, despatch prompt with advice of delivery.
Recommended.

ordered and paid for engine and gearbox in February
gearbox faulty so not sent
STILL WAITING FOR REFUND AFTER DOZENS OF PHONE CALLS AND EMAILS

Paid for next day delivery still hasn't arrived paid Thursday it's now Sunday

Very quick service - item well packaged and works

Twice I’ve been sent the wrong fitting, a no hole celling rose instead of a three hole celling rose. Their phone line doesn’t work and they don’t respond to emails, absolutely awful, don’t buy from them you don’t know what you’re going to get. I wished I’d checked out some reviews first.

I placed a small order of two bulbs for an electric fire. They arrived 11 days after I placed the order. The bulbs themselves are fine and work okay. I tried to contact Lancashire Lighting to find out why my order was delayed (2-3 working days is the norm). I received no response to an email, no response to a message via the website, and the phone line was out of order. I had no communication from LL throughout. I did get regular updates from the courier (Evri) once they had collected my order from LL. Really disappointed with the customer service. There may have been good reasons why it was so poor, but I had no contact from LL so am unaware.

Excellent product. Easy to use website. Helpful friendly staff. Very prompt delivery.

The parcel wasn't received. I got a red ring box instead.

I posted a previous comment when I received the wall lights from Lancashire Lighting complimenting their customer service. I have now installed the lights and they are perfect. So overall, I'm really happy with the choice of lights, the speed of delivery, the packaging, the quality of the lights and the overall customer service. Well done and thank you to Lancashire Lighting.

The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the only example of its type I could find in the UK. Delivery was not as quick as I had anticipated but time is not a real factor in this case

Ordered a replacement shade, wrong one sent but not obviously different until it broke whilst fitting it. Emails ignored,phone never answered £25 out of pocket.Do not deal with this company.

No communication beyond initial atomated email response following purchase, invoice stated 3-4 days for delivery, no show for 8 days, no response to emails and unanswered calls , saving grace was the money paid re-appearing in my bank in week 2. Poor way of doing business.

AVOID AT ALL COSTS!! Wrong items arrived and there is no customer service!! Phone number doesn't work, emails go unanswered and chat doesn't respond. Items returned in the hope of a refund but no response. Also spent so long trying to resolve the issue that PayPal refused a refund as it over 30 days.