Lancashire Lighting Avis 

My order has not arrived and they have ignored all of my emails to them about it.

ordered the goods well over a week ago have heard nothing and not received the goods.
no notification of them being despatched either

Paid for next day on Wednesday, did not get delivery next day and missed the delivery the following day (friday) so will have to wait for monday!

This is an urgent repairs required by Monday so drove from london to Liverpool and the shop was closed down even though the website and phone message says they are open Saturday until 5pm!!!!

Extremely prompt service.
Excellent.

Excellent, quick customer service. Delivery was prompt, no problems. Would recommend.

Ive emailed you as that four glass shades are missing and so far you have not got back to me

Great products, good value, prompt delivery and excellent customer care.
Would definitely use again.

Beautiful lamp. Cheaper than in my local fancy shop and delivery was 2 weeks faster.

Absolute nightmare £50 out of pocket!
Firstly, it was my mistake I placed an order, but it wasn't what I thought I was ordering, so that was probably my own fault, but trying to return it was a mission, firstly no phone service, "due to technical issues" been like that for a couple of months, they cherry pick the emails they will reply to, the chat online, is less than useless, no one ever answers you! Sent an email asking for return address, strangely, no reply, so in desperation sent paid and sent the parcel back to address on the invoice, common sense?
Tracked parcel was delivered to a local post office, suggesting that there isn't anyone at the invoice address? So emailed to let them know, had a reply to tell me I had returned it to the wrong address, well if someone had answered my emails, that scenario wouldn't have happened!! I asked them to collect from the post office, no reply, so the parcel is sitting in a post office somewhere in Lancashire, Lancashire Lighting have £40, something pound of mine, and it cost me to return the parcel, so I am at present £50 out of pocket and being totally ignored by Lancashire Lighting, wish I had read reviews before buying from them, guess they are ok until there's a problem, then they seem to vanish! Absolute shambles of a company, save your money time and effort, shop elsewhere!

Order placed for item in stock but 10 days later no sign of it. Can’t contact by phone and e mails ignored. Complete rip off . Will have to get money back through credit card company

I ordered a lampshade over a month ago now and it still hasn't arrived. I've sent three emails and tried to call but have heard nothing from Lancashire Lighting. I would like my money back.

Order not delivered and no response to multiple email. I’m now having to go to my bank to try to get my money back

DO NOT BUY FROM THIS COIMPANYT- FRAUDSTERS I was sent a faulty pendant light that stopped working after 1 day of use. I contacted Lancashire lighting to ask for a refund and return the light. I sent the light back and was notified by royal mail that they had received it. It has been two months now and Lancashire lighting have totally ignored my emails and blocked their phone number. They have still not issued my refund of £189. I will be taking legal action against them. absolute crooks!

I paid for my order 4 weeks ago and nothing has been received. The telephone number given keeps saying it doesn’t accept calls and there is no response to my emails. I now need to involve a 3rd party to get my money returned. Beware

I sent an email that said one of the bulbs did not work but got no reply.

Not an impressive company at all once they have your money they are just not interested I had a query to raise and absolutely no response do yourself a favour shop else where