Lancashire Lighting Avis 

Poor delivery timeframe, website quoted 2-5 days for delivery. Chased up the order via email, no response. I then called promised someone would chase it up and call me back, they didn't. So called again, customer service not particulaly helpful, no apology. Eventually goods arrived 2 weeks later.

Great products, competitively priced. My new lights are stunning and arrived really quickly. Thank you so much!

Not happy paid for next day delivery that was Thursday still haven’t received it sunday

I have not received the lamp! How could I be happy?

Great product and price and fast delivery

Better packaging ordered a outside light with bulb and the bulbs been broken in transit

I used this firm to source a light fitting (a replacement item for one I had broken during a renovation). Here's my impressions of the firm.

+ Large stock selection, including hard-to-find items.
+ Light fitting was carefully packaged, and arrived in good condition.
- Slow delivery. I paid a £9.95 increment for "next day delivery", but the item (shown as "in stock") was not received until 10 days after my order.
- No courier tracker ID.
- Unresponsive customer communication. No response to my 3 emails. I also phoned twice (to query status on my order). The phone was answered, and a message taken, but no one got back to me.

Summary: I'd consider using this firm again (for hard to source items) but would prefer to purchase elsewhere.

Easy to order & my order came quick & well packed as was light bulbs.
Friendly & helpful company & price competitive

Excellent customer service. Very helpful and knowledgeable. Product was great quality and price. Very happy with my experience with them.

I ordered a wall light and was told that it would be delivered in 3 working days. After nearly a week I ring them and was told that the light they had in stock was broken and they had to order another which would take another 10 working days. They made no attempt to contact me before this time to let me know about the delay, I will now have to wait 3 weeks for this wall light.

Box of lamps arrived super quick ( much quicker than expected) but was worried when the lamp boxes themselves appeared a bit battered but the contents checked out fine.

Ordered lights from this company which arrived with globes which did not fit the pendant and different pattern on wall light globes. Despite numerous e-mails and phone calls and proof of delivery back to them still awaiting refund. Have now got credit card company involved to get my money back.

Quick efficient delivery. Ordered 1 day and received the next. Glass lamp shades were packed extremely well and my wife is delighted with there quality and colour.

Shocking service, no one rings you back, no items received. Absolutely shambles. Luckily I paid through PayPal so got my money back

Ordered a floor lamp - beautiful standard and quality, very happy.

Excellent company to deal with service and competitive priceing

Quick supply competitive price

Quite simply a thoroughly reliable supplier was let down by its chosen courier and now, after more two weeks, having paid for both goods and carriage l have neither my goods or a refund !!!
Very very disappointing. I shall not place another order with Lancashire Lightning.