we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Voir plus
Extraordinary Collette (underwriter) I am so pleased we had Collette to be our underwriter on this case. We had to apply for several offer extensions and unexpected delays with legals and HMO l... Voir plus
L'entreprise a répondu
Recently did a Ltd company BTL Purchase for a client. The BDM Rahead was very informative and knew the criteria very well. The underwriter stayed in contact throughout and we had a direc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.
Coordonnées de contact
111 Buckingham Palace Road, London, SW1W 0SR, SW1W 0SR, London, Royaume-Uni
- 020 3817 7700
- support@landbay.co.uk
- landbay.co.uk
4,4
Excellent
638 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Raheed Hussain was really helpful on…
Raheed Hussain was really helpful on getting this case over the line.
22 octobre 2025
Réponse de LANDBAY
Thank you Deeksha for your 5 star review. We've passed this on to Rahead!
Excellent as always
27 octobre 2025
Efficient
From the beginning Harry Phillips has been amazing, the underwriting seamless and mortgage offer within a reasonable time.
23 octobre 2025
Réponse de LANDBAY
Hi Moshin,
Thank you for your feedback and 5 star review! We hope to work with you again soon.
Landbay are the most unprofessional…
Landbay are the most unprofessional lender i have ever known . I paid off a mortgage account 27th February this year and they still have there charge on the property which means that completion today was postponed . I then called to ask what is going on only to be told that they put the wrong title number on the DS1 so Head Office have sent it back asking for the right title number so more delays and no apologies . I have reported them to the Financial ombudsman so see how we get on .
14 octobre 2025
Avis spontané
Harry and Chris were great
Harry and Chris were great, mortgage offer is issued within 2 days of application for a limited company buy to let purchase
10 octobre 2025
Avis spontané
Réponse de LANDBAY
Hi Caner,
Thanks for your review. We're glad you enjoyed working with us and have passed this on to Harry and Chris.
I worked with Christ Plaster on my…
I worked with Christ Plaster on my clients 4 x BTL remortgages and he was incredible to work with. He was so proactive and was able to underwriter and agree the cases in record time., the clients have a large property portfolio and having used other lenders in the past – the service really stood out as exceptional.
I have been so impressed with the overall service provided by Chris and Ian May and wouldn’t hesitate to use Landbay for any new cases.
3 octobre 2025
Réponse de LANDBAY
Thank you for your feedback! We’re thrilled to hear that Chris and Ian delivered such an exceptional experience. Providing fast, reliable service is what we strive for, and we really appreciate your support.
Underwriting was good
6 octobre 2025
Réponse de LANDBAY
Thank you Gary for taking the time to leave a review.
This was a straightforward product…
This was a straightforward product switch. You requested a new valuation at significant cost and very detailed ID request despite the client being an existing client. The delays resulted in the client being on SVR for 1 month and the additional interest cost was avoidable in my opinion.
1 octobre 2025
Réponse de LANDBAY
Thanks for taking the time to share your feedback. Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey. Your comments are really valuable to us and help us continue improving the experience for our customers.
Great service that you can rely on
1 octobre 2025
Réponse de LANDBAY
Hi Andrew,
Thank you. Its great to hear you can rely on our service and working with our team!
Great service and very helpful BDM
24 septembre 2025
Réponse de LANDBAY
Thank you for your review Leighann!
Just a very good BTL lender that is…
Just a very good BTL lender that is better to deal with more than many others.
25 septembre 2025
Réponse de LANDBAY
Thank you Andy! We're glad to hear you enjoy working with us and hope to do so again soon.
Great Service
Recently placed a Ltd Co Buy to let with Landbay. Both my BDM Harry and the underwriter, David (who I had direct access to) were extremely helpful. Was a very positive experience and I look forward to placing business with them again.
1 juillet 2025
Avis spontané
Réponse de LANDBAY
Hi Carole,
Thank you for your review. We're so glad that you enjoyed working with us and have passed your feedback on to Harry and David!
Réponse de LANDBAY
Thank you, Kevin. We look forward to working with you again soon!
Big thanks to Harry Phillips and team…
Big thanks to Harry Phillips and team at Landbay. This was my first Buy to let case with them and am glad to say that I received great help and support at every stage.
Their portal is very user friendly and didn’t feel like it was my first time using it.
Strongly recommend Landbay and team for your Buy to let applications.
9 septembre 2025
Avis spontané
Réponse de LANDBAY
Thank you for your amazing review, and we're so glad your first case with us went smoothly, Dipak. We look forward to working with you again soon!
This was the most complicated and drawn…
This was the most complicated and drawn out product transfer that I have ever been involved with and I have been a mortgage intermediary for over 40 years!
4 septembre 2025
Réponse de LANDBAY
Hi Ismail, thanks for taking the time to share your feedback.
Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey. Your comments are really valuable to us and help us continue improving the experience for our customers.
Réponse de LANDBAY
Thank you for your feedback. Hope to work with you again soon!
Rate switch process was painful and…
Rate switch process was painful and felt like a full mortgage application
4 septembre 2025
Réponse de LANDBAY
Hi Ash, thank you for taking the time to share your feedback.
Our Product Transfer process can sometimes differ from other lenders because of our funding model. We work with multiple funding partners to offer a wide and competitive range of buy to let mortgage products, and occasionally this means your funding partner may change during a transfer.
We understand this can add an extra step, but we’re committed to keeping the process smooth and transparent through our fully digital journey.
Your comments are really valuable to us and help us continue improving the experience for our customers.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.