Ordered some replacement doors and other components for our kitchen. Quality was very good, however delivery was very patchy but Jan in the office very helpful and done her best to make sure we had e... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Wanted some replacement doors for our kitchen. Was very happy with the wide range available and pricing. Ordered a few samples, which helped us choose. Ended up ordering a set of doors, a couple... Voir plus
L'entreprise a répondu
All panels were exactly as described and look great now fitted! They have tranformed my dreary old kitchen, which looked like it was built from old office desk parts. Lady at reception was lovely, bot... Voir plus
L'entreprise a répondu
Easy ordering process and wide choice. My order was complex with multiple sizes , 3 different door finishes and different hinge placements , all arrived perfect . Well packaged and lead time was g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lark & Larks has been a trusted name in bespoke rigid kitchen and bedroom design since 2003, delivering exceptional quality and style to both trade professionals and homeowners. As part of our exciting company relaunch, we’re proud to introduce our brand-new website, designed to offer an outstanding user experience while showcasing our extensive range of high-quality products. From made-to-measure rigid kitchen and bedroom units to replacement doors, handles and storage solutions, we have everything you need to bring your vision to life. Our commitment to providing top-tier products at competitive prices is matched only by our dedication to excellent customer service and expert advice. Operating from a cutting-edge 10,000 sqft facility equipped with advanced CNC machinery, we ensure precision and quality in every piece we produce. Explore our updated website and discover how we can help transform your kitchen or bedroom with ease and style!
Free Delivery on orders over £400.00, Made to measure Kitchens & Bedrooms, Trading since 2003, Family Business
Écrit par l'entreprise
- 36 Years Trade Experience
- Lark & Larks Ltd, a family run business, has been trading since 2003 and is owned by two brothers with over 36 years experience of kitchen and bedroom design, fitting and carpentry all around the world. This in-depth knowledge and experience ensures that both trade and public get the high quality products and service that they require.
- Manufacturing Warranties
- Lifetime guarantee on all Blum fittings, hinges and drawer boxes. 10 year guarantee on all rigid units. 6 year guarantee on Bella, Zurfiz, Gravity and Unique made to measure doors and accessories.
- Free delivery on orders over £400.00
- We offer a UK delivery service with free delivery for all orders over £400 for all Bella, Zurfiz, Unique and Gravity orders.
- Pay us with confidence
- You can be assured that we take data security seriously and all payments are handled securely by SagePay.
Coordonnées de contact
1059-1069 Kingsbury Road, Tyburn, B35 6AJ, Birmingham, Royaume-Uni
- 0330 135 9090
- sales@larkandlarks.co.uk
- larkandlarks.co.uk
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful and informative sales…
Very helpful and informative sales staff. Great product.
27 novembre 2023
Réponse de Lark & Larks
Hi Peter,
Thank you for taking the time to provide feedback.
I am pleased to hear that you had a positive experience with our team and that you were happy with your items.
If you ever need any assistance in the future, please do not hesitate to contact us.
~The Larks Team.
excellent product at a great price and…
excellent product at a great price and delivered on time
27 novembre 2023
Réponse de Lark & Larks
Hi,
Thank you so much for the positive feedback.
We are thrilled to hear that you found our product to be excellent, the price appealing and that the delivery was on time.
Customer satisfaction is our top priority and we are happy that we could meet your expectations.
If there is anything else that we can assist you with in the future, please do not hesitate to contact us.
~The Larks Team.
Really easy website to use
Really easy website to use. The wardrobe doors look really well made and easy to put on. They arrived on the day they said they would. Really happy with everything
17 novembre 2023
Réponse de Lark & Larks
Hi Niki,
Thank you for taking the time to leave us a 5* review.
We are happy to hear that you found our website to be user friendly and that your wardrobe doors not only met your expectations but were also well made and easy to install.
Timely delivery is very important to us and we are pleased to have met the promised schedule.
We look forward to hearing from you again in the future.
~The Larks Team.
Excellent service and great quality…
Excellent service and great quality product A*** replacement kitchen unit doors
17 novembre 2023
Réponse de Lark & Larks
Hi,
Thank you for taking the time to leave us a 5* review.
I am glad to hear that you are happy with the service and the items that you have received.
If you require any assistance with any future projects, please do not hesitate to contact us.
~The Larks Team.
Réponse de Lark & Larks
Hi Chris,
Thank you for taking the time to share your feedback.
We are delighted to hear that you are satisfied with both the quality and the pricing of our products.
Should you need any further assistance, please do not hesitate to contact us.
~The Larks Team.
Poor service
Ordered a pair of replacement wardrobe doors 23rd Sept, when they arrived 6th Oct one was visually damaged the other box was badly damaged and upon couriers advice rejected delivery. Upon contacting was told would have to wait until they were received back at manufactures before anything could happen even though sent photos to prove damage. Chased and chased and it took over a month to eventually get a refund although had been promised it was processed on many occasions.
First I was unaware of the out sourcing of the manufacturing, second they took no ownership of the issue and third it took my constant chasing to get my money back.
Very poor customer service and will never use them again.
9 novembre 2023
Avis spontané
Réponse de Lark & Larks
Hi Jill,
Thank you for taking the time to leave us a 5* review..
If you require any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
Happy customer
I rang the company as i was having trouble ordering online. The person who I spoke sort my order out very quickly. I was very satisfied. They kept me updated on the delivery day. My order came on time with no damages.
3 novembre 2023
Réponse de Lark & Larks
Hi Diane,
Thank you for taking the time to leave us a 5* review.
I am happy to hear that you have had a positive experience with our customer service team and that we were able to resolve the issue quickly and efficiently.
We consistently aim to deliver exceptional communication to ensure that delivery runs smoothly.
Please do not hesitate to contact us if you need any further assistance in the future.
~The Larks Team.
all items delivered intact
all items delivered intact, on time , nothing missing. our joiners couldnt believe every single item accounted for.
27 octobre 2023
Réponse de Lark & Larks
Hi David,
Thank you for taking the time to provide feedback.
That's fantastic to hear it sounds like you had a smooth and successful delivery.
If you require any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
replacement door and hinges
The replacement door and hinges were exactly what I wanted and a perfect fit. Ordering was easy as welll
27 octobre 2023
Réponse de Lark & Larks
Hi,
Thank you for taking the time to provide feedback.
I'm glad to hear that you are satisfied with the replacement door and hinges.
It is always great when things fit perfectly and the ordering process goes smoothly.
Please do not hesitate to contact us if you require any further assistance.
~The Larks Team.
5 star service and quality of doors
20 octobre 2023
Réponse de Lark & Larks
Hi Jan,
I am delighted to hear that you have experienced a 5* level of service and you are happy with the quality of the doors.
We hope to hear from you again in the future.
~The Larks Team.
Réponse de Lark & Larks
Hi Karl,
Thank you for taking the time to leave us a 5* review.
I am pleased to hear that you found our website quick and easy to navigate and that you had a positive experience with your delivery.
We look forward to hearing from you again in the future.
~The Larks Team.
Réponse de Lark & Larks
Hi Mike,
Thank you for taking the time to provide feedback.
I am delighted to hear that you are pleased with both the quality of the items you have received and the service provided.
If you require any assistance with any upcoming projects, please do not hesitate to contact us.
~The Larks Team.
Ordered a customised size and received…
Ordered a customised size and received exactly what was required. Easy to order and kept up to date with delivery. Put up yesterday and even the other half was impressed so royal seal of approval also gained 😃
13 octobre 2023
Réponse de Lark & Larks
Hi Tim,
Thank you for taking the time to leave us a 5* review.
It sounds like the item met your expectations and its even better that it has received approval from your significant other 😀.
If you need any assistance with any upcoming projects, please do not hesitate to reach out.
~The Larks Team.
Réponse de Lark & Larks
Hi Karen,
Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that you had a positive experience with our customer service team and are pleased that you are happy with our product.
If you ever need any further assistance or have a questions, please do not hesitate to reach out to us.
~The Larks Team.
Cupboard order
Good communication with them
Easy to use website to order.
Goods arrived complete with no damages.
Delivery arrived when stated driver was very helpful.
Only downside delivery was expensive.
2 octobre 2023
Réponse de Lark & Larks
Hi Philip,
Thank you for sharing your feedback on your recent experience with us.
Its great to hear that you found the communication satisfactory and that our website was user friendly for your order.
I'm pleased to know that your items arrived intact and on time and that our driver was helpful.
I understand that the delivery cost may have been a downside for you. We constantly evaluate our pricing to ensure we provide the best value for customers and your input will be taken into consideration.
Please do not hesitate to contact us with any upcoming projects.
~The Larks Team.
All panels were exactly as described…
All panels were exactly as described and look great now fitted! They have tranformed my dreary old kitchen, which looked like it was built from old office desk parts. Lady at reception was lovely, both her telephone manner and in person. Would use again and recommend without hesitation.
2 octobre 2023
Réponse de Lark & Larks
Hi Tony,
We are happy that your panels lived up to expectations and have brought new life to your kitchen.
It is wonderful to hear that you had a positive experience with our receptionist.
Should you ever need assistance in the future, please do not hesitate to reach out.
Thank you for considering us for your project and for the kind recommendation.
~The Larks Team.
Items were as described and delivered…
Items were as described and delivered promptly.
8 septembre 2023
Réponse de Lark & Larks
Hi John,
Thank you for taking the time to leave us a 5*review.
I'm glad to hear that the items met your expectations and were delivered on time.
If you need any further assistance, please do not hesitate to contact us.
~The Larks Team.
Great service
27 juillet 2023
Réponse de Lark & Larks
Hi Eileen,
Thank you for taking the time to leave us a 5* review.
We are delighted to hear that you are happy with the service that has been provided.
If you need any further assistance in the future, please do not hesitate to contact us.
~The Larks Team.
Amazing great company.
13 juillet 2023
Réponse de Lark & Larks
Hi Edd,
Thank you for your kind words and taking the time to provide us with feedback.
We are delighted that you have rated our service as 5*, please do not hesitate to contact us with any upcoming projects, we are always happy to help.
~The Larks Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.