I purchased a swing from Learning Space last year and had a slight problem with it last week I contacted Learning space late on a Thursday and got almost an immediate reply. Each email was responded t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I had a really positive experience with Learning SPACE. The team was very helpful and responsive throughout the process. I had an issue with an item being out of stock, but it was handled qui... Voir plus
L'entreprise a répondu
We had a few issues at the start with logistics between warehouses, communication and staff problems. Lorraine gave us a phone call and cleared everything up, which we sincerely appreciated. She even... Voir plus
L'entreprise a répondu
Had training from Andy re Autism. Really informative and useful and delivered with conviction. Andy was very honest about his own experiences which he was able to share and bring a true perspective o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de jouets pour enfants
- Magasin de matériel artistique
- Magasin d'instruments de musique
- Magasin de stylos
- Magasin de fournitures scolaires
Écrit par l'entreprise
An educational toy online retailer providing games, sensory products and teacher resources for children of all ages, interests and special educational needs. Specialising in sensory and autism needs.
Coordonnées de contact
Warehouse/Office Only, BT80 9HU, Cookstown, Royaume-Uni
- 02890319360
- info@learningspaceuk.co.uk
- learningspaceuk.co.uk
Autism training delivered by Andy in ICG
I felt that the training delivered by Andy was very inspiring it was nice to hear a personal experience, the training was beneficial and gave some good points to take going forward with the children I support daily.
19 août 2024
Avis spontané
Réponse : Learning SPACE
Thank you so much for sharing your thoughts on Andy's training! We’re thrilled to hear that you found it inspiring and valuable. It’s wonderful to know that Andy’s personal experience resonated with you and that the insights you gained will help in your daily work with the children you support. We’re grateful for your feedback and hope the training continues to benefit you in the future!
Customer service (Georgina)
Can’t thank the lady that helped me enough Georgina was super polite helpful and helped me with everything I was having a problem with, my order was done and a response was made with in 5 min thank you once again
19 août 2024
Avis spontané
Réponse : Learning SPACE
We’re incredibly touched by your kind words about Georgina! It’s fantastic to hear that she was able to assist you so promptly and with such care. Your satisfaction is our top priority, and it’s clear that Georgina went above and beyond to ensure your experience was nothing short of excellent. We’re here whenever you need us, and we’re so grateful for your support!
5* customer service
I couldn't be more pleased with the level of customer service received today by Cormac.
I was having some issues with placing my order so messaged through to help desk and was very swiftly assisted and got my order placed for me, completely stress free.
Over all, a very pleasant shopping experience, lots of fantastic items to pick from, with something to suit everyone, as well as top quality, quick customer service
15 août 2024
Avis spontané
Réponse : Learning SPACE
Thank you so much for taking the time to share your experience! We’re overjoyed that Cormac could provide such excellent service and help you place your order without any hassle. It’s fantastic to hear that you enjoyed browsing our selection and had a pleasant shopping experience. We truly appreciate your support!
Outstanding service from agent.
We was awarded £200 to spend on learning space via family fund due to my son having ASD. When I was browsing on the website there was so much selection it was overwhelming and I didn’t know where to begin especially because this is a huge amount of money and I wanted to make sure we was spending it on something my son would thrive using.
I called the number at the top left of the website and spoken to a lovely gentleman called Cormac. I told him roughly what I wanted or what I thought I wanted and he promised me an email full of links to products on learning space website that match what I’ve been saying I’m looking for.
When I tell you this man read my mind.. he did just that. He called me back and we went through the list of items and he managed to put together a fab bundle that was amazing value for the grant money.
7 août 2024
Avis spontané
Réponse : Learning SPACE
Hello Georgia. Wow, thank you for such a heartwarming review! We're so happy to hear that Cormac was able to assist you in finding exactly what your son needed. It’s great to know that our selection could meet your expectations and that Cormac's recommendations hit the mark. We hope your son enjoys his new items, and if there's anything else we can do for you, just give us a shout!
A great opportunity for our children to…
A great opportunity for our children to enjoy what we wouldn’t necessarily be able to find ourselves. My little boys loves his ufo climbing frame (tent)
22 juillet 2024
Réponse : Learning SPACE
We're so happy to hear that your son loves his UFO climbing frame and that we could offer something unique for him to enjoy. Your appreciation means everything to us. Thank you!
Kindness people
Excellent service from start to finish. Made a really positive addition to my Sons life. I can’t thank you enough.
22 juillet 2024
Réponse : Learning SPACE
Thank you so much for your kind words! We're thrilled to hear that our excellent service and products have made a positive difference in your son's life. Your gratitude means everything to us. Thank you for sharing your experience!
Réponse : Learning SPACE
We're delighted to hear that you received great service and that your delivery arrived early. Your satisfaction is our top priority, and your kind words mean the world to us!
Cormac was incredible
Cormac was incredible. Emailed me back with a personal, kind and detailed response within 5-8 mins.
1 août 2024
Avis spontané
Réponse : Learning SPACE
Your lovely review has made our day! We're so glad to hear that Cormac responded to you within minutes and with such kindness and detail. His commitment to great customer service is something we’re very proud of. Thank you for taking the time to share your experience!
Very very helpful excellent customer…
Very very helpful excellent customer service and very kind Cormac your star thank you very much.
17 juin 2024
Avis spontané
Réponse : Learning SPACE
Wow, thank you for your amazing feedback! We're thrilled to hear that you found our customer service very helpful and kind. Cormac truly is a star, and we'll make sure to pass on your kind words to him. Your appreciation means everything to us!
Wonderful company!
Learning SPACE - Wonderful company, lovely staff and amazing products!
We needed some advice regarding one of their products - Cormac was happy to help and went above and beyond anything we could have expected from a company. Items arrived and our children absolutely love them - especially the 6" Infinity Mirrors and Sensory Bean Bag. Not only will we be using Learning SPACE again personally, we will be recommending them to family and friends with SEN children.
1 août 2024
Avis spontané
Réponse : Learning SPACE
Thank you so much for your heartwarming review! We're over the moon to hear that you had such a positive experience with Learning SPACE and that Cormac could assist you beyond your expectations. We're delighted that your children love the Infinity Mirror and Sensory Bean Bag. Your support and recommendations mean the world to us!
Amazing customer service xx
31 juillet 2024
Avis spontané
Réponse : Learning SPACE
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. Your support means the world to us! xx
A pleasure to deal with!
Georgina is quite possibly the nicest, and most helpful customer service administrator, that I have ever had the pleasure of dealing with.
Many companies either try to rush you off of the phone, or are more interested in trying to upsell their products to you, rather than actually resolve your query.
Not only did Georgina take the time to ensure that my issue was fully resolved, but she also made the effort to build a rapport with me; which is rare to find nowadays.
Keep being your amazing self Georgina, as it really does make a difference to your customers, and makes us want to do business with your company again!
29 juillet 2024
Avis spontané
Réponse : Learning SPACE
Hello Gemma! Your beautiful feedback made our day! We're delighted that Georgina could assist you with such care and dedication. It's wonderful to hear that she made such a positive impact. Thank you for recognizing her efforts and for your encouraging words. We look forward to serving you again! Take care :)
Great online company with people you can talk to
I was a little disorganised with daughters birthday and worried the item that i had ordered wasn't going to arrive in time. I called the number on the website and was able to talk to Georgina immediately who kindly chased the item at the warehouse to confirm it was in stock and that delivery would be within 2 working days! Amazing customer service and so relieved my daughter will have her birthday present in time! will definitely be using this company again in the future.
18 juillet 2024
Avis spontané
Réponse : Learning SPACE
We're delighted that Georgina could assist you so efficiently and ensure your daughter's birthday present arrived on time. Knowing that our team could provide peace of mind during such an important moment means the world to us. Thank you for your kind words!
Learning space positive experience
Website was easy to browse and place order. I placed an order using a family fund grant for my son who has additional needs. Cormac was very helpful communicating via email to assist and advise me. He was always quick to respond and very polite. The service was very good and positive. It took a bit of time from placing the order to it being delivered but that was due to the array of products I ordered. Once it was dispatched it took 2-3 days to be delivered via courier that you can also track. I will definitely purchase from this company again!
8 juillet 2024
Avis spontané
Réponse : Learning SPACE
We're overjoyed that Cormac's support made your shopping experience smooth and positive. Your patience with the delivery is much appreciated. We are excited to welcome you back soon and thank you for your lovely feedback!
Fantastic customer service and great…
Fantastic customer service and great items, thank you very much :)
8 juillet 2024
Avis spontané
Réponse : Learning SPACE
We're delighted that our customer service and items met your expectations. Thank you very much for your kind words. We truly appreciate it!
Recommend Learning space
Quick delivery and kept me updated on items that were being shipped. If I had any queries, they responded quickly. All the items are perfect!
28 juin 2024
Avis spontané
Réponse : Learning SPACE
We're thrilled that you appreciated our quick delivery updates and prompt responses to your queries. It means the world to us that everything was perfect. Thank you so much for your wonderful review!
Learning space a place to learn
Shopping at learning space was great experience because l came across professional staff whom are willing to help with my order and carried out a great services. Learning space in particularly good for children aged between (0-10) but more equipment needed for teenagers
6 juillet 2024
Avis spontané
Réponse : Learning SPACE
We're delighted to hear that our staff made your shopping experience so positive. Knowing that our offerings for children aged 0-10 meet your needs is wonderful, and we appreciate your feedback about expanding our range for teenagers. Thank you so much!
Réponse : Learning SPACE
Thank you for taking the time to share your positive experience with us!
Very helpful
Very helpful, resolved the issue really quickly and efficiently and overall really lovely person to speak with
1 juillet 2024
Avis spontané
Réponse : Learning SPACE
We're thrilled that we could resolve your issue swiftly and that you found our team member lovely to speak with. Your satisfaction is our top priority. Thank you for your wonderful feedback!
Didn't like the quality of products
Didn't like the quality of products. Too flimsy and fragile.
21 juin 2024
Réponse : Learning SPACE
Hello Nehala, we have reached out to you regarding this order and your feedback. Sorry that we have been unable to reach a resolution here. You ordered a number of really great items from us so I would love to hear more about what went wrong. Learning SPACE pride themselves on providing amazing high quality products and great customer service. I hope to speak to you soon
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