Customer service is the worst I've encountered yet at a Casino I had a promo for something they wouldn't honor it at all they just acted they they were slow and the agent just kept disconnecting me ba... Voir plus
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Legendz is one of my go tos. The original games they have are great, especially Vampires Gone Wild. I'm loving the new VIP system and the upgraded daily bonus. When they got rid of the slot machine/b... Voir plus
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I have been with legendz since they started and they just keep getting better! The new platform is super easy to navigate and the customer service Is always avaliable..and cashing out is a breeze..str... Voir plus
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This site is everything that you need from sweepstakes sports/casino. Lines lower than the others and most importantly a real person will be available if needed. VIP program also a step above. Hu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Legendz.com is a social sweeps sports book and casino. We have your favorite live dealer table games, hundreds of slots, and a full sports book offering. Legendz is always free to play and we are committed to providing the best possible odds and fastest redemptions in the industry.
Coordonnées de contact
Hudson Street, 07302, Jersey City, Etats-Unis
- guestservices@legendz.com
- legendz.com
3,5
Moyen
3 k avis
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Let's see how this goes
Been with legendz for some time I never really played because I would lose my money and they didn't have any daily bonus well this past week I tried them again and was highly impressed the daily bonus was meh but the $20 for thirsty Thursday reeled me in so I got a $100 package and played off and on Saturday and Sunday (redeem then cancel) I reached over 3k and after reading everyone experiences here and reddit I was scared to redeem the full amount so I just redeemed $300 it's been a few hours and I haven't received a email or anything but since this is my first redemption I will wait and see what happens really hope everything goes well this is the most I ever won on any casino. Will update as things progress I got everything in 4 hours never received a email it was just in my account will definitely recommend to everyone.
15 mars 2026
Avis spontané
Réponse de Legendz
Hey Rod!
Thanks so much for sharing your journey with us, and huge congrats on those legendary wins 🙌💰
For redemptions, our team always sends a confirmation email once everything is in motion, so be sure to check your inbox and your spam or junk folder just in case it lands there. After the quick verification process, your redemption should come through smoothly with no issues.
Réponse de Legendz
Hey Legend!
We’re glad you’re enjoying the daily bonuses and smooth, quick redemptions, that’s what we love to hear 🙌
At Legendz, we’re all about keeping things fun, rewarding, and seamless for our guests. More legendary moments coming your way!
I've been playing for maybe a couple of…
I've been playing for maybe a couple of months and this is my 1st redemption. I am currently going thru the redemption process for the 1st time and it's taking longer than other sites I play. We'll see how much longer it takes, but so far its not worth playing the site if it takes this long.
14 mars 2026
Avis spontané
Réponse de Legendz
Hey Susan!
We understand that waiting on your first redemption can feel frustrating. In most cases, once we receive the requested documents needed for verification, your redemption can be processed right away.
If you’ve already submitted your documents or need any help, our support team is always here for you at guestservices@legendz.com . We’ve got you covered every step of the way 🙌
Scammed me out on a blackjack hand…
Scammed me out on a blackjack hand where I couldn't hit my hand twice with a 12 and it just skipped me, that was the beginning ok glitched whatever couple hundred then playing mines I was play 50$ games and picked a big winning board "around 9k" then continued to play and about 10-20 games later playing 50$ it said my balance was gone ? Then refreshed to check my balance and it was not even 50$... they scammed me and keep denying it, filed with my bank which is only a couple grand which means I'll still be out over 7k they'll get away with it and nothing will ever happen. I'm sure people haven't had problems I didn't either really up until this point. They owe me big they've deleted my account and can't even check the history. All seems very strange
24 septembre 2025
Réponse de Legendz
Hey Joseph!
We take all gameplay and account concerns seriously, and we’d like the opportunity to look into this further with you. For account security and privacy, we’re not able to review or disclose account-specific details publicly, but our support team can investigate everything in detail once you reach out. Just to clarify, accounts are not closed unless there is a clear violation of our Terms of Service. If there’s been any action on your account, our team can explain exactly what happened and help you understand next steps.
Please contact us at guestservices@legendz.com, and we’ll be happy to review your gameplay, transactions, and any reported issues step by step.
Réponse de Legendz
Hey Andrew!
Thanks for your feedback! We’re glad you’re enjoying the app and appreciate you being part of the Legendz community.
I love legends casino especially with…
I love legends casino especially with their instant redemption.
15 juin 2025
Réponse de Legendz
Hey Tiffany,
Thank you for the love! We are grateful to have such Legends in our community 💜
Réponse de Legendz
Hey Tim!
Thanks for the legendary feedback! We're glad everything was handled efficiently and that it helped. We appreciate you taking the time to share your experience!
Targeting me
It is very upsetting I was starting to get targeted on the site. The live blackjack dealers would laugh when people would loose there hand and or their money. It’s messed up. They were lame rude poor customer service
10 mars 2026
Avis spontané
Réponse de Legendz
Hey William,
Thank you for sharing your feedback. We’re sorry to hear about your experience, this is not the standard we aim for at Legendz. Our team takes guest experience seriously and we appreciate you bringing this to our attention. If you experience something like this again, please try to capture a video so our team can properly investigate.
The site advertised as a 2-hours…
The site advertised as a 2-hours guarantee redemption. That’s not true, you probably get it 4-8 hours or maybe next day. Each time I talk to a customers service, they would always have one answer ( wait your turn)… you can buy in and lose so much money instantly, but coming to a redemption don’t know when it will be process
4 mars 2026
Réponse de Legendz
Hey Jason,
Thank you for your feedback. We understand how important timely redemptions are and appreciate you sharing your experience. While many redemptions are processed quickly, processing times can sometimes vary. If your redemption was not fulfilled within the 2-hour window and all requested documents were submitted, please contact our support team so we can review it right away.
It’s just not the same the bonuses are…
It’s just not the same the bonuses are like they use to be it’s hard to win here use to my favorite not anymore
3 mars 2026
Réponse de Legendz
Hey Dee,
Thank you for sharing your feedback. We’re sorry to hear the experience hasn’t felt the same for you, especially since Legendz used to be one of your favorites. We want to assure you that nothing has changed with our games or bonus structure. Your feedback means a lot to us, and we appreciate you being part of the Legendz community.
Unreliable
Legendz cancelled my redemption requests.
How did I learn this? I noticed my redemptions from a week ago hadn't been processed. I inquired. They said, "We cancelled them".
Where they ever going to tell me? Who knows.
Edit: thanks for the reply, but it's just not accurate. I was never informed. I have the receipts. Also, the redemption request is still pending after you requested documents I already sent.
9 mars 2026
Avis spontané
Réponse de Legendz
Hey Max,
Thank you for sharing your feedback. When a redemption request is canceled, our system automatically sends an email explaining the reason for the cancellation.
If you didn’t see the message, please check your inbox (and spam folder). You’re welcome to reply directly to that email, or reach out to our support team at guestservices@legendz.com
, and we’ll be happy to help review it with you.
I love playing on Legendz.com!
I love playing on Legendz.com!! I’ve been lucky enough once to win a great amount but since then I’ve come up short on wins. LegendZ is a great platform! I LOVE that they’ve added a way to get coins without purchasing now with daily ball drop!! Makes it that much better imo! Thank you so very much for adding a daily Legendz! Live with limited means so I have to be pragmatic with money and I can’t always afford to throw money on platforms! Thus your daily is super helpful and very much appreciated!! Love the platform a lot though! It’s one of the few platforms I got a quick cash out on too! There are platforms I play and STILL haven’t got a chance to cash out on…. Sucks for them because I invest my time in money on platforms I actually get wins! I’m super happy because it’s one platform I can still play Hacksaw games on!! Keep up the great work Legendz Team!!! #LegendzRocks
15 septembre 2025
Réponse de Legendz
Hey Legend!
Thank you so much for the kind words and for being part of the Legendz community! We’re thrilled to hear you’re enjoying the platform and the daily Ball Drop. It means a lot to know it helps make the experience more accessible and fun.
We appreciate your support and are glad you’ve had a great redemption experience as well. Thanks again for playing with us, and we hope many more legendary moments are ahead! 💜
Réponse de Legendz
Hey Sherita,
Thank you for the kind words! We’re thrilled to hear that Legendz has been the best casino experience for you. We’re grateful to have you as part of our community, and we hope you keep enjoying many more legendary moments with us!
I used to love this site and tell…
I used to love this site and tell everyone I know to only play at legendz. But it has definitely gone downhill. Redemptions were instant in the past but now always take at least 2 hours but usually longer. And customer service sometimes just flat out ignores you. Hopefully it's just temporary because it was by far my favorite site until recently.
9 mars 2026
Avis spontané
Réponse de Legendz
Hey John,
We really appreciate you sharing this feedback, and we’re sorry to hear your recent experience hasn’t matched what you loved about Legendz in the past. We’re always working to keep redemptions smooth and support responsive, and your feedback helps us improve. Thank you for being a longtime Legend, we hope to earn back that top spot for you soon.
Legendz = great customer service!!!
The chat Rep acknowledged my issue without hesitation & resolved the problem within minutes :). Great job, Legendz!
9 mars 2026
Réponse de Legendz
Hey Brandy,
Thank you for the great feedback! We’re glad our team was able to jump in quickly and get everything resolved for you. That’s the kind of support experience we want every Legend to have. Thanks for playing with Legendz!
Réponse de Legendz
Hey Chrystal,
Thanks for the kind words! We’re glad you’re enjoying the quick payouts and support from our team. Providing a smooth, helpful experience is what we’re all about. Thanks for being part of the Legendz community!
Careful
I won a jackpot drop when playing a few months ago. Close to 400$ but when I went to redeem, it wouldn’t allow me to get the jackpot until I played it through at least once. I have not played with them since.
28 novembre 2025
Réponse de Legendz
Hey Sarah,
Thanks for sharing your experience. We’d like to clarify that once a jackpot is won, there is no playthrough requirement on that jackpot win. The only requirement is the standard $100 minimum redemption amount.
If something prevented you from redeeming at the time, our support team would be happy to take another look and help clarify what may have happened.
I enjoy Legendz BUT my latest winnings…
3-10-26 Update: Lengenz has quickly resolved my redemption issue! Thank you Legenz Support!
3-9-26: I enjoy Legendz BUT my latest winnings redemption keeps getting canceled because I am not redeeming to the same card I used to purchase gc/sc. However, when I try to add that payment methods, it will not accept it and gives me an error. The payment team says they are working to resolve the issue but this has been back and forth for more than 72 hours? I dont understand why I cant just redeem to a different card/account. I have in the past when I won.
3 mars 2026
Avis spontané
Réponse de Legendz
Hey April!
Thank you for sharing your experience. We’re sorry to hear about the frustration with your recent redemption. For security reasons, redemptions typically need to be processed to a verified payment method used on the account.
It sounds like our payments team is already working to resolve the issue with adding your card, and we appreciate your patience while they get that sorted. Once the method is successfully added, they should be able to help move your redemption forward
The Crew got right on it helped me get…
The Crew got right on it helped me get right back into my account tysm I love to play Legendz.
8 mars 2026
Réponse de Legendz
Hey Denise!
Thank you for the kind words! We’re so glad our crew was able to help you get back into your account quickly. That’s the kind of support we love to provide. Enjoy the games, and thanks for being part of the Legendz community!
Réponse de Legendz
Hey Sherri,
Thank you for the amazing feedback! We’re thrilled to hear that your redemption experience was fast and easy. That’s exactly what we aim for at Legendz. Thanks for being part of our community!
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