Can’t thank Leightons enough for their support and expertise. I was called in for an emergency appointment within hours after concerns I raised when booking a routine eye test. Fortunately I was fin... Voir plus
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Can’t thank Leightons enough for their support and expertise. I was called in for an emergency appointment within hours after concerns I raised when booking a routine eye test. Fortunately I was fin... Voir plus
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I purchased new glasses at this branch. I was helped in my choice of frames by the very helpful and cheerful Suzanne. I was guided in my choice of lenses for my varifocal glasses by Julie, who was ver... Voir plus
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Received Excellent Customer Service today - the arm of my glasses broke, thought they'd send them off for weeks, despite having a spare pair. Turned out to repair them would be a similar price to new... Voir plus
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This company cares about their customers. I have visited at least 7 times in the past year and both the customer and professional care are absolutely fantastic. Today I went to pick up sunglasses, jus... Voir plus
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Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
10 High Street, SM1 1HN, Sutton, Surrey, Royaume-Uni
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A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Friendly, helpful and an excellent optical service.

Réponse de Leightons Opticians & Hearing Care - Sutton
I have just been to Leightons Opticians in Sutton and was treated for ear wax removal by Carrie. She was extremely gentle and kind and it was the most efficient wax removal procedure I have ever had as she cleared both ears completely. She was very informative and explained everything to me and I would recommend her to everyone who needs this procedure - it’s absolutely wonderful to be able to hear properly again.

Réponse de Leightons Opticians & Hearing Care - Sutton
I was very nervous as I had experienced some very bad and unpleasant service in other places, Gaz, Julie and the whole team were fantastic helpful and understanding, the best customer service and after care you could expect, thank you all.

Réponse de Leightons Opticians & Hearing Care - Sutton
Great service from Nimisha with my 10 year daughter trying contacts for the first time. Very patient and knowledgeable and kind. Thank you

Réponse de Leightons Opticians & Hearing Care - Sutton
I had my eats syringed by Carrie and I would highly recommend her.

Réponse de Leightons Opticians & Hearing Care - Sutton
Friendly and very helpful with ongoing explanation of the procedure. Would definitely recommend.

Réponse de Leightons Opticians & Hearing Care - Sutton
All the staff involved have been excellent and I have felt well treated and made to feel important as a customer
Nimisha is lovely. She taught my 10 year old son to fit and remove his contact lense. She was very patient and encouraging.
I visited them for ear wax removal processes. I spoke to Caroline over the phone who was very understanding of my situation and that helped me a lot. Carrie Millinger helped me with the process and hearing tests and I was very happy with how the process went. The team was very accommodative of my requests and answered all my questions patiently. It is clear that high quality work and customer satisfaction are their top priorities. Leightons Opticians and Hearing Care Sutton has my highest recommendations.
Professional, helpful, reliable and understanding. Experienced, competent, friendly - and all the good, positive adjectives! I wouldn't go anywhere else.
Amazing experience from a highly professional, caring and kind team at Leightons, Sutton. Thank you to Sarah and her fantastic crew for a thorough "MOT" of my eyes and ears. Just brilliant and couldn't recommend them enough.
Previous experience of opticians & eye tests had left me very apprehensive and concerned over the level of accuracy! This was my first appointment at Leightons and I conveyed my past experiences and concerns just so they could understand my apprehension. I was very pleased to find they listened to my worries, they were very engaging and extremely thorough carrying out the hearing and eye tests in part with some new technology to me! They were very easy to talk to about the outcome and my options. I was very apprehensive about the whole appointment but I left feeling very comfortable with no questions. Exactly what I needed.
I visited Leighton's, SUTTON, SURREY Thursday January 18th, I have in recent years migrated from TESCO, Oldfield's Road, then an opticians in CARSHALTON so this was my 1st visit to LEIGHTONS.
I received a full check, hearing too, the very welcoming and friendly female Optometrist checked my vision, we had a very quick chat when I referenced my Grandfather's Macular Degeneration. When I was leaving I was handed a printout of my examination and strangely Issue 01 of LEIGHTONS LIFE magazine.
All in all an enjoyable, welcoming and rewarding visit.
A fantastic opticians located in Sutton. Jens was a knowledgeable opticians and provided very good advice.
Big shout out to Jackie, Suzanne and Julie who were also very welcoming & lovely, helping us pick out different glasses and provided guidance when necessary. Highly recommend!
Leightons has been my go to opticians for almost 20 years and has always provided impeccable service and quality of glasses they supply. Only downside is you get what you pay for so faultless quality means an equally high price, especially when you get the best possible lenses.
Understood my condition and listened to my concerns
Extremely helpful
Saw me under urgent care
Able to see scans
I recently took my partner to Leightons for an eye checkup and was overwhelmed by the service they provided. There experience and knowledge left us very satisfied with our purchase. I even got a free hearing test while i waited for my partner. Just shows the time they spend on customer satisfaction. Pleased to say my hearing was normal. No cheating aloud! Seeing is believing, don't hesitate, use these lovely people!
I must say I have been to many opticians in my life but the experience when visited Leighton's was like no other. As soon as entered felt comfortable and well looked after from the get go. Staff are amazing, no waiting around, treated like a queen I would say as totally incredible experience. They helped me so much as many ranges of frames and also opportunities/ options to which was amazing as no hassle as was an absolute pleasure. I received phone call just days after visit and look forward to getting my new eyes 👀 👌🌹I highly recommend as I'm there for life. ThankYou ladies for helping me .
Service was above and beyond. Excellent staff and service. Thank you and keep up the good work.
The whole team at Sutton were brilliant from the minute I walked in the door. They did a thorough examination of my eyes and reassured me there was no underlining problems.
They gave me free eye drops to try, which was very kind of them. I would highly recommend them to friends and family, the whole team were friendly and extremely helpful. Excellent service from start to finish.

Réponse de Leightons Opticians & Hearing Care - Sutton
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