Another brilliant experience purchasing from Lekto. The logs and briquettes were delivered very promptly, very securely packaged and easy to unpack. The Kiln Dried Oak logs are fantastic and give off... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Really lovely, helpful and cheerful delivery man. Good range of products and bundles. The stove might not have had enough red embers from the fire log for the heat log to catch ... I had to let the st... Voir plus
L'entreprise a répondu
website very easy to navigate, company informed us of every step of delivery, product is very good. Only issue for 2 expected delivery slots DPD could not be bothered to drive a mile out of the villag... Voir plus
L'entreprise a répondu
100% the. Est company, product customer service I’ve experienced in a long time, nothing too much trouble for them, and their products are first class would never ever buy heat logs from anyone e,se ,... Voir plus
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À propos de l'entreprise
À propos de Lekto Woodfuels
Écrit par l'entreprise
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Écrit par l'entreprise
Coordonnées de contact
Unit 2-4 Protection House, NE30 2RH, North Shields, Royaume-Uni
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4,6
Excellent
31 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always fast and reliable service
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
Happy to hear that!
Stay warm!🔥
Have a nice day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback!
We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
Always quick delivery and good prices
Always quick delivery and good prices. Product as described wouldn’t go anywhere else.
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Purchase and delivery faultless
Purchase and delivery faultless, not used the product yet as still late summer
29 août 2026
Réponse de Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Stay warm! 🔥
Have a lovely day,
Lelde.
Great service and delivery
Great service and delivery
Great products to keep your house warm.
30 août 2026
Réponse de Lekto Woodfuels
Hi there,
We're glad you like our wood fuel products, and they keep you warm and toasty! 🔥
Have a wonderful day,
Lelde.
Ordering and delivery was simple
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Delivered when they said it would
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
So glad to hear your delivery arrived quickly and lived up to expectations! 😊🚚
Stay cosy and warm! 🔥
Wishing you a wonderful day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience!
Thank you so much for your feedback! 😊
Wishing you a lovely day,
Lelde.
Communication and Products
Information provided about delivery was good and delivery driver was very helpful.
Also we love the products - Night Briquettes and Heat Logs in particular.
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
We're glad you like our wood fuel products, and they keep you warm and toasty! And that the delivery was good.😊
Have a wonderful day,
Lelde
Réponse de Lekto Woodfuels
Hi there,
We are glad to hear the briquettes are performing well, but we sincerely apologize for the poor delivery experience.
We will make sure to pass this feedback along to our delivery team.
Once again, we are sorry for any inconvenience caused.
Have a nice day, 😊
Lelde.
Brilliant keeps room warm
Brilliant Night bricks burn for hours, ordered 8 boxes, shame delivery of them came over 3 days
*Highly recommend *
30 août 2026
Réponse de Lekto Woodfuels
Hi there,
We're delighted to hear you like our Night Briquettes, and they are keeping you warm and toasty!🔥
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Frankly the experience is disappointing…
Frankly the experience is disappointing so far to put it mildly. We will experiment further.
31 août 2026
Réponse de Lekto Woodfuels
Hi,
Thank you so much for your feedback!
Wishing you a lovely day, 😊
Lelde.
Not Eco-Friendly!
It was a relatively small order - not eco-friendly to deliver it in two lots an hour apart.
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
While we note that split shipments can occasionally happen at checkout and in our order confirmation emails depending on courier routing.
We completely understand your frustration regarding environmental impact and sincerely apologize for the inconvenience. 😊
Have a nice day,
Lelde.
The boxes make it easier to move and…
The boxes make it easier to move and store the wood as I don’t have an outside store yet and the boxes can be burned, so double use, win. The delivery guys were really good and help stack all the boxes in my hallway, I would have struggled as they are really heavy for me.
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Wishing you a fantastic day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
Thank you for leaving this lovely 5* review 😊
Have a wonderful day,
Lelde.
First time ordering arrived on time and…
First time ordering arrived on time and as advertised. Thank you
29 août 2026
Réponse de Lekto Woodfuels
Hi there,
Thank you for leaving us 5* 😊😍
Stay warm! 🔥
Have a lovely day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
We are happy to hear that you like our products and the delivery was fast and met your expectations! 😊🚚
Have a lovely day,
Lelde.
Easy to order - great product.
Easy to order, and good to get a bargain. Order dispatched quickly (delivery was not a good experience - but that was down to DPD rather than Lekto). We have used night briquettes before, and it’s lovely to wake up to a warm room on a cold morning.
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
We're delighted to hear you like our Night Briquettes, and they are keeping you warm and toasty!🔥
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Always buy these heat logs to go with…
Always buy these heat logs to go with our normal logs for the winter
We break them in half and just use half at a time , they last ages and throw out the heat so really recommend them
31 août 2026
Réponse de Lekto Woodfuels
Hi there,
Thank you for leaving this lovely 5* review 😊
We're glad you like our wood fuel products, and they keep you warm and toasty!
Have a wonderful day,
Lelde.
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